2/10 糟糕
Neal
与配偶出行
2025 年 11 月 23 日
满意：清洁度
不满意：服务设施
Stayed November arrived at the cabin where the room temperature was 4 degrees (freezing!!) found two small electric heaters turned them on electric went off. Called reception who sent a staff member over where we were advised not to put the both heaters on at the same as cabin is close to the water so the trip switch would go off… ridiculous !!! So we were expected to run one tiny heater for the whole cabin and switch it off if we needed to use any other electrical appliance!!! Asked about the under floor heating only to be told it takes about four hours to heat up, and by the look on his face it was pretty pointless. we switched this on however it never came on throughout our stay. The bedroom was SO COLD we had to sleep in the living area with one small heater. Couldn’t shower as the bathroom was freezing!!! We were thinking about leaving by 1am as we couldn’t cope with how cold the cabin was. One small heater to warm and entire cabin while using no other electric applicants is simply ridiculous. I could have stayed at a spa hotel for the same price as Canada lodge was charging!! Arrived for breakfast after a very uncomfortable night only to find there was no coffee as there was an issue so the young girl was trying to boil kettles for all the guests!!! Sat down to eat something warm and yep you guessed it the food was also cold. We decided to check out early. Spoke to reception while handing in key and was told they would get back to me. Still waiting!!!
Neal
2025 年 11 月入住 1 晚
