Our stay was brilliant, beds comfortable, breakfast plenty of choice, close for all sightseeing and plenty of restaurants & pubs nearby
susan
2024 年 5 月入住 2 晚
8/10 还可以
Dawn
与家人出行
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
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Dawn
2024 年 5 月入住 1 晚
10/10 超赞
Paul
与配偶出行
2024年04月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean lines, architecture and decoration.
Paul
2024 年 4 月入住 1 晚
8/10 还可以
Thomas
2024年04月13日
Thomas
2024 年 4 月入住 1 晚
6/10 一般
John
与家人出行
2024年04月7日
不满意:服务设施,清洁度
Room was light airy and with a very comfortable bed, but had not been cleaned properly, a wrapper lying on bathroom floor and toiletries not topped up.
Parking is expensive and parking bays are extremely tight.
Breakfast is self-service including Tea/Coffee but with only workable machine - always a que to get your very poor tasting coffee. Only one of the two lobby lifts working. Try getting down from 1st floor when the lift always goes up to the highest calling floor first and then picks up all the way down - yes Full especially in the morning breakfast and checking out time.
Overall not good value for money
John
2024 年 4 月入住 1 晚
4/10 很差
Jan
与配偶出行
2024年04月7日
满意:员工和服务
不满意:服务设施,清洁度
On arrival in our room there was an empty chocolate wrapper on the bathroom floor. Both bottles of conditioner in the bathroom were empty. Only one of the two main lifts was working which meant long delays as the lift was almost always full when it reached the first floor. Only one of the two coffee machines was working in the restaurant which meant long queues at breakfast. The so called health club was a disgrace. The floor and seats in the ladies changing room were grubby. Dried coffee stains were present on the locker doors. The locks and hanging rails in the lockers were rusty. a piece of coving was missing above the lockers and insulation was hanging out of the walls. There was inadequate supervision in the pool area. In spite of notices saying no under 16s in the jacquzi small children were using it and children were jumping from the pool side over the adult swimming land and rope into the main part of the pool. Despite a notice saying no jumpng allowed. The pavement slabs in front of the hotel were uneven and rocky in places. On a positive note, the staff were helpful and friendly and the bed was comfortable. This did not make up for the negatives and for the price paid it was not a satisfactory stay. I will be writing to Hilton about my poor experience.