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"Nice facilities & beachfront. Looks like the photos"

"The place is very beautiful but expensive."

"First of all I have enjoyed my stay at the Hotel. I had a great 7 days of relaxation and rest. The positives: The Hotel itself was of a good standard. We had a mater suite which included a separate bedroom and two shower rooms. Also included was the hot tub on the balcony. I recommend this package that includes the “Elite” status as you have the exclusive access to one pool which means a far less crowded experience. Also with the Elite package you get a Butler to help you and access to a rooftop bar and elite pool. Food The breakfast buffet in the “Market” was as good as any I’ve had. The restaurants were overall ok . The best meal we had was in the Palapa , good portions and pretty tasty, the food could have been hotter. Drinks No issues here. Service On the whole it was good , a bit hit and miss at times but staff did try and were friendly. The drinks service at the pools was nice. Amenities The pools were excellent, very clean and warm too. Gym: appeared to be pretty good from what I saw. We spent most of our time enjoying the pool and sunbathing, hardly went to the beach but it was very nice. The not so good: Maintenance was an issue , our sink faucet was loose, I mean hanging off loose but because we had 3 sinks I never bothered reporting it. There were 2 AC units that were very good but unfortunately on the last night one of the started leaking water and brought down a ceiliing panel. Overall 4* not 5, due to maintenance and food not quite there . "

"Everything was nearby, was upgraded to Ocean view room. Stay was Superb!"

"I had a good experience room was clean staff was very pleasant and helpful "

"Yes the pool was very enjoyable, Staff was very friendly and courteous. "

"We stayed at the resort for 10 days. The resort was very clean. Housekeeping staff did a nice job keeping the room clean and tidy. But, we found our room a bit tired with sparse/dated furniture. The tub did not drain well and water pressure was frequently very weak on the 10th floor. The pool area was very nice. But, good luck getting a lounge chair near it. People stake their claim for the day at 7am and then disappear from "claimed", but vacant, chairs. There is no management of this behaviour unless you want to be confrontational. Rude and drunk frat boys smoking in the pool. Bar area VERY loud in the evening. There is sand. But, not beachfront. Need to shuttle to a nearby beach which was very nice. Staff were generally very welcoming and nice - espcially the ladies distributing the beach towels. They made our stay with their friendly greetings and conversation. However, there were some staff in the Verandah that seemed miserable in their jobs. No smiles, no conversation, pointing at a table for your meal and vanishing. Coffees and wine orders taken only to never appear at your table. The Spa experience was wonderful. Staff and service were exceptional. One of my biggest bones to pick was the need to line up daily to book meals to eat at the three specualty restaurants: Tings on a stick; Edgewater Grill and Abbiocco. Not all are open each night. We tired of waiting in lines eating up our vacation time. We ended up eating at the buffet most nights. "

"Overall we enjoyed our time at the Barcelo palace. We liked the offerings for kids and the beach and pool area. "

"Great property. Clean, pretty, fun. "