Helena Carroll College Hotels

"convenient location"

"There were dirty towels in the closet and coffee residue on night stand by the bed."

"No instructions for getting on the Internet we provided."

"Breakfast was good"

"Breakfast was a joke, they had moved it into a banquet room and all they offered was cold cereal and microwave breakfast sandwiches."

"Everything was great, specially that it was so close to the airport. The airport shuttle was wonderful. The gentleman who was transporting me to the airport. Both ways was a very kind person front desk everybody wonderful help me finding my transportation and how to get to places in town if I come next time, this will be my place. Thank you very much."

"The sheets and bedding were clean, but VERY worn out (balls on sheets) and pillows brownish and smelled like an old man. Everything els very nice"

"The staff was very friendly and helpful. Because they do not have an elevator, and I am traveling with my elderly parents, I put a not in my reservation requesting ground floor, which they switched us to before we even arrived. Breakfast was great, although there was not a meat option, which would have been nice. The main lamp attached to the light switch in the room had some sort of electical problem and wouldn't turn on, then suddenly came on in the middle of the night. It is an older place, and some basic upkeep and maintenance obviously has fallen by the waist side (ripped curtains, old tattered/ dirty carpet, hole in the wall under the bathroom sink, broken glass in the parking lot in a haddicapped spot, etc ) I knew the hot tub was broken when I booked the room, but it would have been nice to be able to sit in. The pool was good, but the filter cover on the bottom of the pool kept comming off, leaving us needing to be very carful with ny childs pool toys. Overall, it was descent. I would probably stay again. "

"The rim was very clean and comfortable. Breakfast was great. The staff is amazing. Their front desk service is over and above. Felt great staying there by myself."