los espacios y habitaciones estaban super bien y cómodos
la cómida rica, lo único malo es que me cobraron impuestos aparte del paquete que ya estaba pago
Evelin
2025 年 7 月入住 3 晚
8/10
We chose this hotel to stay during a layover. Its proximity to the airport is a major bonus, but if you’re making Cartagena your destination, this area of town is really not the place to stay. There are much trendier and historic neighborhoods and there are other beaches that are prettier but overall for what it was the hotel had great staff, clean rooms and nice pools.
John
2025 年 7 月入住 1 晚
8/10
Bart
2025 年 7 月入住 1 晚
6/10
Basic amenities like hair dryer wasnt in the room, ac remote not working and the room phone wasnt working
Vish
2025 年 7 月入住 1 晚
8/10
Es buena. El desayuno es bueno . Pero podrian mejorar la variedad.
MAGALIS
2025 年 6 月入住 1 晚
10/10
Property was great overall. Proximity to airport was a positive with the ONE exception that on one of the mornings we had a plane so close, it felt as if right over our heads at 6:30am. BUT - all in all, the food for breakfast was great, staff was amazing and pools were nice and clean, so would definitely recommend anyone to stay here.
RICARDO
2025 年 5 月入住 1 晚
2/10
The property is old and very bad maintenance, does not have any room sea views. Rooms old and bad maintenance the bathroom with the shower and faucet in bad shape. Very expensive the price in comparison with the quality of the hotel.
Martha
2025 年 5 月入住 3 晚
6/10
I recently stayed at Sonesta with my husband and family. When we first arrived. Check in was ok. The hotel appears to be well maintained and clean. However, the free breakfast was a big let down. Not much selection and not very good. I get that it’s free, but if you spend your money to include free breakfast. I would hope to enjoy it. However, the menu that you have to pay for lunch and dinner was better. Now the other big problem was my room 624 was covered in these little ants. I mean everywhere. Bathroom completely over ran by them as well as the room. Like guaranteed to have a few sleeping with you or on your during your stay. Pools were nice and clean. Would I stay again? Probably not.
Robyn
2025 年 5 月入住 5 晚
8/10
Breakfast should be hot, not cold
Rashid
2025 年 5 月入住 1 晚
10/10
julio
2025 年 5 月入住 1 晚
10/10
muy buen lugar para visitar
CLAUDIA
2025 年 4 月入住 1 晚
10/10
Eduardo botonee el mejor de todos nos hizo la estancia súper agradable
Angela
2025 年 4 月入住 7 晚
10/10
The AC was the best thing in my room lol It’s so hot in Cartagena and most places don’t have AC so it was nice to come back after a long day to a nice cold room. Breakfast was delicious, staff were friendly and professional. The pool area was awesome! Loved the hotel, will definitely come back here for sure!
Fadia Emeline
2025 年 4 月入住 3 晚
10/10
I enjoyed the open space concert i has the feel of a resort. I loved the room and it's location and the staff was incredibly attentive
Daniel H
2025 年 4 月入住 2 晚
10/10
Todo el personal del hotel es excelente muy agradable servicial
Kati
2025 年 3 月入住 7 晚
10/10
Paulo
2025 年 4 月入住 3 晚
10/10
Very good people.
alberto
2025 年 4 月入住 4 晚
10/10
carine
2025 年 4 月入住 2 晚
2/10
Sonesta Cartegena is a law suit waiting to happen. Imagine being placed in a room without a front door, or having your AC units pour puddles of water from the ceiling, and being unable to control the AC temperature, or turn it on or off because the wall mounted control refuses to work - or having maintenance attempt to fix the AC unit three times in three days - all to no avail. Imagine being dirty and unable to bathe for hours because the staff repeatedly fails to replenish daily linens and takes forever to respond to requests for linens. Or imagine having staff remove your ear-pods from your personal belongings in your room and travel to their home with it. Imagine eating breakfast and not having labels to tell you what your eating to avoid allergic reactions. Or even eating breakfast and seeing an unopened sanitary napkin and trash in the scenic pond next to you. I can say a lot more, but what I will say is that Expedia failed us by rating this a four-star hotel. It was certainly less than that.
Nisha Antonia Jasmine Mc
2025 年 4 月入住 3 晚
6/10
no tenia toallas la habitacion
nadie ayuda con las maletas al llegar
hacer el check in fue dificil
abraham
2025 年 4 月入住 3 晚
8/10
the air conditioner are cool and not cold.
真实旅客
2025 年 4 月入住 2 晚
10/10
Alex
2025 年 4 月入住 2 晚
10/10
Muy buena estancia. Esmero del personal para atender de la mejor forma posible.