“Room was not as advertised on Expedia. The room I thought I was booking was supposed to have a balcony and a view. We were in a basement room with no view. It was acceptable only because it was 1 night and the historical building had no elevator. The staff did offer to switch rooms for us. The facility itself was fine, but the misrepresented property by Expedia was frustrating.”
“Room temperature caused condensation on EVERYTHING! Naturally floor but also bedding & our clothes. Room had distinct Oder. TV didn’t work. Bugs in bed!
The ONLY exceptional thing that comes to mind was an PROFESSIONAL, PERSONABLE& & HAPPY STAFF!!”
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