Dear Valuable Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Chère Victoria,Nous sommes sincèrement desolés de lire que vous n'avez pas pleinement profité de vos vacances parmi nous, car nous nous efforcons de délivrer d'inoubliables expériences à nos clients. Sachez que notre équipe de Direction ainsi que les différents chefs de département ont révisé vos commentaires en détail et qu'ils seront tous pris en considération afin de poursuivre notre politique d'amélioration continue.

Cher Akram,Bien que nous soyons sincèrement désolés de lire votre déception sur votre séjour au sein de notre hôtel , nous vous remercions pour vos commentaires qui nous aident à identifier les aspects sur lesquels nous devons travailler pour améliorer l'expérience de nos futurs clients.

Dear Warren Although we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

Dear Christie ,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

Dear Guest , We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for.

Dear guest , Thank you very much for sharing this great review of your recent stay at Radisson Blu City Center Casablanca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind regards

Dear Guest I hope this message finds you well. I am writing to sincerely apologize for the delay in responding to your previous communication. I understand the importance of timely replies and I regret any inconvenience my delayed response may have caused.Can you please provid us your email adresse in order to send you the invoice

Dear Nicolas,Thanks for the time you spent to share your comment, please let's know what challenges you faced in the hotel so we can make sure to avoid next time.Best Regards

Dear guest , Thank you very much for sharing this great review of your recent stay at Radisson Blu City Center Casablanca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind regards Fadoua Tamouh Guest Relations Team

Dear guest , Thank you very much for sharing this great review of your recent stay at Radisson Blu City Center Casablanca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind regards Fadoua Tamouh Guest Relations Team

Dear guest , Thank you very much for sharing this great review of your recent stay at Radisson Blu City Center Casablanca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind regards Fadoua Tamouh Guest Relations Team

Dear guest , Thank you very much for sharing this great review of your recent stay at Radisson Blu City Center Casablanca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind regards Fadoua Tamouh Guest Relations Team

Dear CharlesThank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Casablanca City Center.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Casablanca City Center, I look forward to welcoming you back.Sincerely, Ahmed MeloukiaRadisson Blu Hotel, Casablanca City Center

Dear JohnnyThank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Casablanca City Center.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Casablanca City Center, I look forward to welcoming you back.Sincerely, Ahmed MeloukiaRadisson Blu Hotel, Casablanca City Center

Dear M. JAMESWe are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile.

Dear John,We are very sad to read your comment and to know that you didn't have good experience with us.however we still need more details to improve our service.Best RegardsRadisson Blu Casablanca

Dear GriffinThank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Casablanca City Center.We are sad to hear that you didn't enjoy your stay and appreciate if you share more details about it. It is always a pleasure to have you as our guest at Radisson Blu Hotel, Casablanca City Center, I look forward to welcoming you back.Sincerely, Ahmed MeloukiaRadisson Blu Hotel, Casablanca City Center

Dear Denis Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Casablanca City Center.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Casablanca City Center, I look forward to welcoming you back.Sincerely, Ahmed MeloukiaRadisson Blu Hotel, Casablanca City Center

Dear MichaelThank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Casablanca City Center.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Casablanca City Center, I look forward to welcoming you back.Sincerely, Ahmed MeloukiaRadisson Blu Hotel, Casablanca City Center

Dear Abdelaziz,We want to apologize for not being able to make you feel supported, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us.Kindly yours,

Dear Catherine,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours,

Chère Annick,Merci avant tout pour les conseils suite à votre récent séjour parmi nous. Nous recherchons continuellement l'amélioration de nos services et vos commentaires sont essentiels à ce propos. Bien à vous

Dear Freddy,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards,

Dear Kiersten,Thank you very much for sharing this great review of your recent stay at Radisson Blu Casablanca City Center. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Truly yours,

Chère Souraya,We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Kindly yours

Dear Monica,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours,

Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards,

Dear Mary,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards,

Dear Haitam,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kind Regards,

Dear Nancy,We greatly appreciate the time you spent to review your recent experience in our hotel, at Radisson Blu we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best Regards,

Dear Sherry,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards

Dear Stephen,Our staff welcomes each guest with the Radisson Blu spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Truly yours

Dear Linda,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Truly yours,

Dear Mery,We want to apologize for not being able to make you feel supported when having an issue with the sauna access, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us.Best Regards

Dear Enrique,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours

Dear Volker,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours

Dear Abdulrahman,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards,

Our staff welcomes each guest with the Radisson Blu spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.

Chère Hajar,Merci pour vos aimables commentaires sur le service reçu pendant votre séjour, nous ne manquerons pas de les partager avec l'équipe car nous savons que ce sera une grande source de motivation pour tous. Bien à vous

Dear Gunnar,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kind Regards,

Dear Christopher,Our staff welcomes each guest with the spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Best Regards,

Dear Sharla,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards,

Dear Mina,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours

Dear Mina,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Kindly yours,

Cher Jamal,Merci pour vos aimables commentaires sur le service reçu pendant votre séjour, nous ne manquerons pas de les partager avec l'équipe car nous savons que ce sera une grande source de motivation pour tous. Bien à vous

Dear Imran,Although we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Best Regards

Dear Mahireen,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours

Dear Najib,We regret your disappointment for being unable to check in upon your early arrival and understand reading your review that apparently you were not properly informed about the appointed check in time starting at 3pm, although it should be reported on the booking confirmation; at the hotel we always do our utmost to make sure our guests can check in as soon as they arrive, unfortunately during periods of high occupancy it may not be possible considering that check out is at 12h and our housekeeping staff needs to undertake a thorough cleaning of the rooms before assigning them to new arrivals. Best Regards