Casco hotels from HK$491

"Pool is open 9am-9pm for kids. I wish we would have known that because we didn’t get to enjoy the pool very long because our event went late and started early the next morning."

"The view from our room was a nice surprise. Friendly staff, very clean room."

"After checking in and my card was run, staff disclosed that they have had HVAC issues for 3 months which prevents individual control in each room. We paid for a premium river view balcony room. We were told it is at a constant 74 degrees. But if we wanted a "cooler" room, we could move to a downstairs room that runs at a constant 67 degrees. This was never disclosed prior to checking in, nor posted on their website. I requested our money back immediately which was kindly done with apologies. The price point did not justify the inability to guarantee comfort. Especially when this has been an ongoing problem for 3 months."

"Very clean rooms at an affordable rate. Was very comfortable and allowed for an enjoyable weekend. "

"No hot tub no breakfast double charged can’t get a refund absolutely awful "

"All is amazing .. value for money"

"Everything was great! The lobby smelled nice as you walked in, the staff was great, the rooms were great, great beds and pillows, and for someone with a bad neck and back, that is huge! I would definitely stay here again, and they allow pets. Great experience all around!"

"Breakfast was good and hot. The stuff was very helpful even when my first home that I was in it was crumbs and the sofa bed and the window was cracked but they changed. My room came in the room and it was still crumbs up under the couch in the next room but other than that I had an excellent stay. They corrected the things or tried to that was wrong so I give the stay a 4 star"

"Our TV didn’t work because the last people in our room took the HDMI cable. Even though we knew how to fix it they never got us a new cable. There was one particular front desk receptionist in the evening, her name was Juanita I think? She was extremely rude. She always had an attitude or acted “put out” if you needed to talk to her. At one point I went downstairs to ask her about the Amazon package I know had been delivered and she gave me an attitude, waved her arms around and said there’s nothing here the girl before me must’ve taken it. She didnt even look for it. The next day the manager walked in the back area and came back with the box. But please don’t think that all the staff is bad because everyone else was wonderful. At one point, our key cards stopped working. We went downstairs to ask about it. The girl with the attitude was there and re-swiped our cards. Another girl that was working the front desk and had just finished work offered to come up and make sure we could get in our room. I stayed downstairs in case the cards didn’t work. I was around the corner waiting & attitude girl started talking, smack about the other girl, and my son and I to the customers that were standing in the lobby. The other young lady helped us get in. I can’t remember her name, but she was very sweet and so is Stacie & the manager was nice. Unfortunately, I have 1 more complaint and that was the beds. I’ve never slept on a more uncomfortable bed in my entire life!"