Townsville Castle Hill Hotels

"The buffet breakfast was great, plentiful and lots of variety. Room was well appointed. Friendly staff."

"This property is quite old and badly in need of refurbishment. The breakfast was excellent but the rooms and building itself are very dated. We stayed in Ryges at Gold Coat Airport last year which was excellent."

"Property is very old and dated but clean. Family room would benefit from the addition of electric frying pan/benchtop cooker and a larger fridge. Proximity to staff entry for restaurant made our room quite noisy late at night. Location was great. Right across from lagoon and beach & The Strand restaurants within an easy walk. Staff were super friendly and helpful."

"Would never stay here or recommend it. If we didn’t check in so late and were staying more than one night we would have found somewhere else to stay. We stayed in the larger room with multiple bedrooms and three bathrooms. One of the bathrooms was closed off because it was not working. The rooms were old and not cleaned well. Air conditioners were not working. Beds and pillows hard as rocks. I’m very surprised this motel was rated so high by others. "

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"No microwave otherwise excellent"

"Very clean and comfortable."

"Room tidy, but very small. Good location, close to lots of restaurants and pubs. Good parking if you have a car. Staff were amazing. Especially the manager. Our bathroom probably needed a deep clean. We had shower moths buzzing around which was a bit yucky. Also a few marks in the grout maybe. I’ve attached pictures. Housekeeping comes quite late, our room wasn’t done at 3:30pm. They did knock on our door to see if we needed anything though. "

"Beautiful big room, renovations happening atm, so a bit chaotic, it will be nice once it's all done and all the kinks worked out, here are a few things that should be noted atm but will probably be rectified over time. No parking available, had to try to get street parking, which is paid parking through weekdays. No hot water in the shower. Renovations happening atm and the paint and glue smell in the foyer and hallways was strong. Renovated room was nice but the floor still felt dusty and had sand grit. The safe locked me out, no big deal, just had to get reception to come up with the key. The aircon dripped constantly behind the bed head."