Not cheap motel. Air con was noisy. But in-room facilities was OK. Kitchenette was a plus. We enjoyed the breakfast pretty much.
Li
10/10
Nice place , easy parking.
Sonu
於 2025 年 7 月住了 1 晚
6/10
Good stay for one night. Easy on and off highway. Air condoning unit was noisy
LOIS
於 2025 年 6 月住了 1 晚
6/10
Other than a used coffee cup with coffee stains and lipstick, it was average. The room we had was quite spacious.
Valerie
於 2025 年 6 月住了 1 晚
10/10
Kitchenette was so small
Tracey
於 2025 年 6 月住了 6 晚
6/10
No Elevator
Debbie
於 2025 年 6 月住了 1 晚
10/10
The stay was good. My only comment is that the water flow in the shower could be better.
kerry
於 2025 年 6 月住了 2 晚
8/10
I had previously stayed across the street and I am so glad I tried Sure stay on my way home.
It has been updated and goes extra step on the free breakfast
K
於 2025 年 6 月住了 1 晚
10/10
Good clean rooms
Chris
於 2025 年 6 月住了 2 晚
6/10
No elevator - if you have mobility issues be sure to request a ground floor
Torrie
於 2025 年 6 月住了 1 晚
8/10
Denise
於 2025 年 6 月住了 1 晚
8/10
Very good
Valerie
於 2025 年 6 月住了 3 晚
10/10
Everything very good
Ladislav
於 2025 年 6 月住了 1 晚
8/10
Linda
於 2025 年 6 月住了 1 晚
6/10
Breakfast at this spot is terrible!
Tony
於 2025 年 6 月住了 1 晚
10/10
Very pleasant staff, nice quiet spacious room and good choices at breakfast.
Margaret
於 2025 年 5 月住了 1 晚
10/10
Beautiful rooms that are extremely clean and newly renovated. The price is extremely inexpensive for the value that you get. Highly recommend it. Will come back for sure.
Karen
於 2025 年 6 月住了 1 晚
8/10
Travis
於 2025 年 4 月住了 1 晚
4/10
Toilet kept breaking, shower worked poorly, housekeeping didn’t come.
Wesley
於 2025 年 5 月住了 2 晚
6/10
Bed is not stable
Donghyen
於 2025 年 5 月住了 1 晚
6/10
This hotel does not have lift. My mom is over 80 years old, we asked for a first floor room, the hotel could not offer us a room in first floor. It was so difficult for my mom to
go to the room in second floor.
Ming
於 2025 年 5 月住了 1 晚
2/10
Dear SureStay Management,
I am writing to express my disappointment following my recent stay at your Castlegar location. I visit Castlegar annually for work and, on this occasion, decided to bring my family along and try your hotel. We booked two rooms and were initially impressed by the friendly and helpful front desk staff upon check-in.
However, our experience the next morning in the breakfast area was very disappointing. My family and I (a group of six) arrived approximately 40 minutes before breakfast was scheduled to end. At that time, there were no eggs or sausages available. When we politely asked a female staff member if there would be a refill, she responded curtly that breakfast was ending soon and offered no further assistance.
What was particularly upsetting was the difference in attitude: while this staff member interacted pleasantly with other guests, she addressed my family with brief, unfriendly replies. This made us feel unwelcome and, as an ethnic minority, we could not help but feel that we were being treated differently.
This experience left a negative impression on both myself and my family. Unfortunately, I cannot recommend SureStay Castlegar to my colleagues or family members based on this visit.
I hope you will take this feedback seriously and address the staff conduct to ensure all guests are treated with respect and courtesy.
Sincerely,
Maneet Virk
Maneet
於 2025 年 5 月住了 1 晚
10/10
Anshika
於 2025 年 5 月住了 1 晚
10/10
Room was very nice had all the usual ameneties. Continental breakfast included (hard boiled eggs). Friendly staff. Hotel was recently refurbished. Good choice. Nothing negative.
Jean-Marc
於 2025 年 4 月住了 1 晚
8/10
It was quite busy and noisy. Could hear people walking above us and lots of noise from parking lot with people hollering. We were in the property's front and not as quiet s the back where we had previously stayed.