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关于苍鹭城市酒店的点评

4 out of 5
苍鹭城市酒店
Via Nuovalucello, 81, Catania, CT

点评

9.4

绝佳

10 分 - 超赞。284 条好评，共有 399 条点评" "
8 分 - 还可以。100 条好评，共有 399 条点评" "
6 分 - 一般。12 条好评，共有 399 条点评" "
4 分 - 很差。2 条好评，共有 399 条点评" "
2 分 - 糟糕。1 条好评，共有 399 条点评" "

9.8/10

清洁度

9.8/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Jason

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 5 晚

8/10 还可以

Daniela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
La struttura è nuova, il servizio di pulizia ottimo, il personale molto cortese e disponibile. La colazione abbastanza varia. Non è centrale e non è ben servito dai mezzi pubblici quindi bisogna affidarsi ai taxi per gli spostamenti o per raggiungere il centro.
2024 年 4 月入住 2 晚
lo Staff Airone 于 2024年05月1日 的回复
Gentile Ospite,la ringraziamo per aver scelto l'Airone City Hotel come luogo ideale per il suo soggiorno a Catania. Siamo lieti che abbia apprezzato i nostri servizi, come la colazione a buffet. Tutto il nostro staff la ringrazia per le gentili parole riservate.Attendiamo di accoglierla nuovamente come nostra ospite.

10/10 超赞

HEEJOO

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Family room is a 10/10👍👍 Super spacious!
2024 年 4 月入住 2 晚
The Airone Staff 于 2024年05月1日 的回复
Dear Guest,thanks for choosing Airone City Hotel for your stay in Catania.We really thank you a lot for your good rate. We are glad you enjoyed your time in our family room.We hope you will be soon with us again!

6/10 一般

Giordano

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚
Lo Staff Airone 于 2024年05月1日 的回复
Gentile Ospite,la ringraziamo per aver scelto l'Airone City Hotel come luogo ideale per il suo soggiorno a Catania.Grazie per aver dedicato del tempo per esprimere il suo giudizio. Nel caso in cui desiderasse farci sapere come è andato il suo soggiorno, non esiti a contattarci.Attendiamo di accoglierla nuovamente come nostro ospite.

6/10 一般

Rupal

与家人出行
满意：住宿条件和设施，清洁度
Spacious room with a decent breakfast. Disappointing the pool was closed, it wasn’t advertised that the pool would be shut. The night reception staff were very helpful, however it seemed like in the day there was only one person who could help, despite there being 4 people at the back. Had to wait for over 13 minutes for assistance.
2024 年 4 月入住 2 晚
The Airone Staff 于 2024年05月1日 的回复
Dear Guest,thanks for choosing Airone City Hotel for your stay in Catania.We are sorry you can't use the pool meanwhile you were here. If you need more clarification about our services, we are always at your disposal.We hope to host you again

10/10 超赞

Debbie

2024 年 3 月入住 1 晚
The Airone Staff 于 2024年05月1日 的回复
Dear Guest,thanks for choosing Airone City Hotel for your stay in Catania.We really appreciated your good rate and in case you want to give us a more detailed review about your stay, we are at your disposal.

10/10 超赞

Stefania

满意：清洁度、员工和服务、住宿条件和设施
Ottimo
2024 年 3 月入住 1 晚
Lo Staff Airone 于 2024年03月24日 的回复
Gentile Ospite, grazie per aver scelto Airone City Hotel per il suo soggiorno e per il suo feedback positivo. Speriamo di rivederla presto!

10/10 超赞

Ludwig

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Meine Frau und ich hatten fünf richtig schöne Tage im Hotel. Das Hotel ist sehr sauber, schöne neue große Räume und sehr freundliches Personal. Das Frühstück war absolut ausreichend - wir brauchen keine riesigen Büfetts schon am Morgen und vor allem landet da sehr viel Essen im Müll. Schade ist nur, dass die Umgebung unsicher ist und wir am Abend keinen Spaziergang in die Stadt machen sollten (davor wurde uns vom Hotelpersonal abgeraten - nochmals Danke für diese ehrliche Auskunft). Für unser Mietauto war immer ein Stellplatz in der geräumigen Tiefgarage frei - richtig top. Abends haben wir immer passende Gerichte in der 'kleinen' Abendkarte gefunden. Wir empfehlen das Hotel gerne weiter!
2024 年 2 月入住 4 晚
The Airone Staff 于 2024年03月3日 的回复
Dear Guest,many thanks for choosing Airone City Hotel for your stay. We really appreciate your words about our services, such as the breakfast and the free car parking. Our staff is always at your disposal and we hope to host you again!!The Airone Staff

10/10 超赞

Salvo

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Prima volta in questa struttura, ci siamo trovati benissimo, camera quadrupla spaziosissima, personale gentile e cordiale, ottima colazione molto ricca, molto pulito. Da segnalare l'enorme letto. Tutto perfetto!!!
2024 年 2 月入住 1 晚
Lo Staff Airone 于 2024年03月3日 的回复
Gentile Ospite,grazie per aver scelto l'Airone City Hotel per il suo soggiorno a Catania. La ringraziamo per le generose e gentili parole riservate alla nostra struttura e ai nostri servizi, così come a tutti i nostri collaborati. Speriamo di accoglierla nuovamente!Lo Staff Airone

10/10 超赞

Maren

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Das Frühstück war sehr abwechslungsreich. Parkplatz vorhanden. Sehr nette Mitarbeiter.
2024 年 1 月入住 2 晚
The Airone Staff 于 2024年02月24日 的回复
Dear Guest, thanks for choosing Airone City Hotel for your stay in Catania and your positive comments about our services. We are glad you appreciated our breakfast and our parking. Thank you very much for your nice words about our staff! We wait to see you again!

10/10 超赞

Ado

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Lo Staff Airone 于 2024年02月24日 的回复
Gentile Ospite,grazie per aver soggiornato con noi. Speriamo di rivederla presto!

10/10 超赞

joong nam

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚
The Airone Staff 于 2024年02月24日 的回复
Dear Guest,thanks for choosing us for your stay and for your positive rate. We wait to see you again!

8/10 还可以

Vincenzo

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

6/10 一般

Andrew

与配偶出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
The room was clean. The mattress was comfortable. The breakfast was acceptable. Cons: We couldn't adjust the temperature in the room. It was in the 60s outside and sunny. The room was 80 degrees. I have a thermometer on my travel clock. We asked the front desk to turn on the AC to about 68 degrees. The front desk clerk said she would and did. After returning from all day tourist stuff, the AC was off and the room was hot again. I went to the front desk around 9 PM and asked for the AC to be turned on and was met with some pushback. I was told that it was turned on. I went back to my room and by around 11 PM, realized the room remained hot. My travel partner went down and was told that it couldn't be adjusted because there was only one unit. Thi couldn't be true since the day before it had been done. My review score is based not only on there not being individual control of the temperature in the room, but the borderline belligerence of the staff. The breakfast was OK, however, there was milk added to the scrambled eggs after cooking, and the "bacon" (?) was undercooked. The room was fine as a room, however, with the other issues, I can't recommend it. I rely on honest reviews when booking a hotel and am trying to relay my experience.
2023 年 12 月入住 4 晚

10/10 超赞

Ashok

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and modern . Staff were very helpful and friendly particularly , big shout out to Roberto who was extremely helpful , polite and went the extra mile . The buffet breakfast was awesome . The only negative is lack of public transport from hotel though there is the option to use taxi service provided by hotel . Definitely recommend Airone hotel for your stay in Catania.
2024 年 1 月入住 2 晚
The Airone Staff 于 2024年02月14日 的回复
Dear Guest, thanks for choosing Airone City Hotel for your stay in Catania.Our co-worker,Roberto, thanks you a lot for your polite words!We are glad you enjoyed our services, as the breakfast. We wait to see you again!

10/10 超赞

Jürgen Alexander

2023 年 12 月入住 7 晚
The Airone Staff 于 2024年02月24日 的回复
Dear Guest,thank you for choosing our hotel for your stay in Catania and for your positive rate.We wait to see you again!

10/10 超赞

Cliff

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed our stay.
We are a family of four adults. We stayed in one large room with one large bed and two small ones. If you’re driving, it was a pleasant stay. Without a GPS it may have been hard to find. The staff was friendly, the hotel appears new. The breakfast was great. Fairly close by to sites and airport.
2023 年 12 月入住 2 晚
The Airone Staff 于 2024年01月4日 的回复
Dear Guest,thanks for choosing Airone City Hotel for your stay in Catania and your positive rate. We are glad you appreciated the size of our family room and this gave you a pleasant stay. We wait to see you again!The Airone Staff

10/10 超赞

Delfio

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Parcheggio disponibile, personale disponibile e cordiale, struttura nuova.
2023 年 12 月入住 1 晚
Lo Staff Airone 于 2024年01月4日 的回复
Gentile Ospite,grazie per la sua recensione positiva. Siamo felici che abbia apprezzato tutti i nostri servizi.Speriamo di rivederla nuovamente!Lo Staff Airone

10/10 超赞

François

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

8/10 还可以

MARCELO

2023 年 12 月入住 3 晚
The Airone Staff 于 2023年12月13日 的回复
Dear Guest,thanks for choosing Airone City Hotel for your stay in Catania and your positive rate. We wait to see you again!The Airone Staff

10/10 超赞

Elios

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ottimo per viaggi di affari e non. Staff assolutamente ineccepibile. Vivamente consigliato
2023 年 11 月入住 1 晚
Lo Staff Airone 于 2023年11月28日 的回复
Gentile Ospite,grazie per aver scelto Airone City Hotel per il suo soggiorno e per la sua recensione positiva. Speriamo di rivederla presto!

8/10 还可以

Tomas，Doral

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente, pero poco transporte
2023 年 11 月入住 3 晚

8/10 还可以

Giorgio

满意：员工和服务，清洁度
2023 年 11 月入住 2 晚
The Airone Staff 于 2023年11月17日 的回复
Dear Guest,thank you for choosing Airone City Hotel for your stay in Catania. Thank you for your positive rate.We wait to see you again!The Airone Staff

10/10 超赞

ZILU

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel. Would come again
2023 年 11 月入住 4 晚
The Airone Staff 于 2023年11月6日 的回复
Dear Guest,thank you for choosing Airone City Hotel for your stay in Catania.We are glad you had a good experience with us! Of course, we wait to see you again!The Airone Staff

10/10 超赞

Susan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A great Hotel in Catania
We arrived quite late in the evening, greeted with a smile by reception. The room was spotlessly clean, very light and spacious thanks to the huge, balcony doors that opened out on to the swimming pool. The breakfast was first class – great coffee with a broad choice of different fruits, cakes, local cheeses, cold meats, yoghurts etc. There was also a simple cooked breakfast available of scrambled egg, bacon and sliced sausage too. We would definitely recommend the Hotel Airone, where the staff are very warm and friendly, if you are going to Catania in Sicily.
2023 年 10 月入住 4 晚
The Airone Staff 于 2023年10月26日 的回复
Dear Guest,many thanks for your kind feedback and for choosing us. We are delighted your stay was good.We are always happy knowing our guests appreciate the services that we offer.We hope you will be able to visit us again!The Airone Staff

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Week stay in Catania
Stayed for 1 week and the hotel is very clean and staff very amenable. King size double bed was very comfy and nice that the non-alcoholic mini bar was fully topped up each day. The hotel is out of kilter with the surrounding area which is a bit drab, but an excellent place to stay. It is a bit out of the centre so ideal to have a car (although Sicilian driving is a bit of an experience!), and €20 in a taxi, but next street down you can catch the bus (BRT5) for €1 - just be sure to buy your bus tickets from the Tabbacchi shop a couple of minutes up the same road, and buy tickets for return at the same time as not many of those shops are open late on. Underground parking is available on first come first served but there is also a bit of parking out the front or on the roadside, so not an issue. Would definitely recommend a stay here as the buffet breakfast is ample and whilst limited lunch/evening menu, it still suffices if you’re not planning on going out in town to eat. Only things to improve would be have either piped music in the pool area or extend the wi-fi to that area so you can download your own music to portable device. We stayed in room 13 on ground floor which was spacious although there are the early signs if a bit of mould round the shower seals that will soon need to be addressed but other than that cannot speak highly enough of this hotel.
2023 年 10 月入住 7 晚
The Airone Staff 于 2023年10月30日 的回复
Dear Guest,thank you for choosing Airone City Hotel and for your positive feedback.We really appreciate all your compliments. We are glad you appreciated our services, as the free mini bar in the room, the comfort of our beds and the use of the parking. We always try to satisfy every request of our guests and give them the best stay.We hope to see you soon.The Airone Staff

10/10 超赞

John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is modern, clean and quiet. The bed is very comfortable and the staff is friendly and welcoming.
2023 年 10 月入住 1 晚
The Airone Staff 于 2023年10月30日 的回复
Dear Guest,thank you for choosing Airone City Hotel for your stay in Catania. We really appreciate your compliments about our staff, who thank you a lot, and we are glad you appreciated our services.We wait to see you again.The Airone Staff

10/10 超赞

Alain

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bien soys tout rapport
Grande chambre . Petit dejeuner copieux. Bel hotel.
2023 年 10 月入住 1 晚
The Airone Staff 于 2023年10月30日 的回复
Dear Guest,thank you for choosing Airone City Hotel for your stay in Catania.We are glad you liked our rooms and our breakfast.We wait to see you soon. The Airone Staff

10/10 超赞

Teodoro

2023 年 10 月入住 2 晚
The Airone Staff 于 2023年11月5日 的回复
Dear Guest,thank you for choosing Airone City Hotel and for your positive rating.We hope to see you again.The Airone Staff

10/10 超赞

Maria Elena

2023 年 9 月入住 2 晚
The Airone Staff 于 2023年11月5日 的回复
Dear Guest,thank you for choosing Airone City Hotel and for your positive rating.We hope to see you again.The Airone Staff

8/10 还可以

Leon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚

10/10 超赞

Olof

2023 年 9 月入住 1 晚
The Airone Staff 于 2023年11月5日 的回复
Dear Guest,thank you for choosing Airone City Hotel and for your positive rating.We hope to see you again.The Airone Staff

8/10 还可以

Cynthia，Leesburg

2023 年 9 月入住 2 晚
The Airone Staff 于 2023年11月6日 的回复
Dear Guest,thank you for choosing Airone City Hotel for your stay and for your positive rate. We wait to see you again.The Airone Staff

8/10 还可以

Thorsten

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Das Hotel ist optimal für Unternehmungen, nah beim Ätna, Taormina, Ancantara-Schlucht etc., Parkplatz immer vorhanden. Die Betten sind super und schlafen konnten wir sehr gut. Uns hat ein Schrank gefehlt ( offene Ablagen) und etwas Platz zum Ablegen im Bad. Ansonsten alles bestens!
2023 年 9 月入住 6 晚
The Airone Staff 于 2023年11月3日 的回复
Dear Guest,thank you for choosing Airone City Hotel for your stay in Catania.We are glad you had a great time with us and you enojoyed ours king size beds. We hope to see you again!The Airone Staff

4/10 很差

Maame Ama

商务旅客
不满意：员工和服务，清洁度
Check in was annoying, the girls that checked me was super rude and unprofessional, she rambled the usual info session, and though I was grateful she spoke English, she ran through her speech and due to her strong accent I did not catch anything she said. As I walked away the three of them laughed loudly which lead me to believe the joke was on me. My room was clean however the sheets were stained, when I requested a change I was provided a blanket. Stayed three nights and my sheets were never changed. Though breakfast was included I never got to experience it, I was in town on business I normally left at 630 and breakfast apparently did not start till 7am. I was supposed to have wine provided each stay, however they only tried to provide this on cheaply out. I’m not sure of the rules but I’m pretty sure I couldn’t fly with that. The only reasonable thing experienced was checking out, the poor guy had to hear all about my disappointments. Parking was convenient underground the property and it was located in close proximity to everything.

10/10 超赞

Silke

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sehr schönes Hotel mit gutem Frühstück....
2023 年 9 月入住 3 晚

6/10 一般

Daniel

满意：员工和服务、住宿条件和设施、客房舒适度
Een tegenvaller.
Hotel is gelegen in een uithoek van de stad, waarbij in de naaste omgeving niets te vinden is, enkel een vuile en smerige buurt. 1 maal was de kamer niet gepoetst, dit zou onze eigen schuld zijn omdat we de kaart in de schakelaar hadden gelaten zodat de airco aan bleef. Eerdere dagen was het wel geen probleem. Doordat hierover een opmerking maakten was de kamer de volgende dag slecht gepoetst, vuile glazen bleven staan. De kaart voor de verlichting was verstopt zodat we geen licht hadden. De receptioniste heeft dan maar handmatig de verlichting aangezet. Spijtig dat een poetsvrouw de beoordeling op negatief zet terwijl het ander personeel zeer beleefd en hulpvaardig was.
2023 年 8 月入住 4 晚

10/10 超赞

Denis Ching Sem

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Spacious, modern and very clean. Friendly staff
2023 年 8 月入住 2 晚

8/10 还可以

PIERRE LE

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personnel accueillant et courtois, chambre spacieuse, literie de qualité, petit déjeuner copieux et délicieux ! L hotel est très bien situé pour visiter Catane et ses alentours. Parking sécurisé. Petit bémol et déception pour la piscine qui paraît immense sur la photo et qui en réalité est très petite...
2023 年 8 月入住 11 晚

10/10 超赞

SEBASTIEN

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bon séjour
Équipe très professionnelle, sympathique, au service des clients !!
2023 年 8 月入住 7 晚

10/10 超赞

eric

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bel hôtel et personnel accueillant et agréable. Seul bémol, l’hôtel est au milieu de nulle part et très éloigné du centre ville de Catane. Beaucoup de choix de qualité au petit déjeuner !

8/10 还可以

Kath

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Short but enjoyable stay, would stay again..
Unfortunately our stay was a lot shorter than originally planned. However what we did see was excellent. Our room was plenty big enough for 4 people and it wa nice and clean. Reception staff despite it being after midnight when we arrived were super helpful.
2023 年 7 月入住 1 晚

10/10 超赞

LORIS

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ótimo custo benefício
Hotel novo, boas comodidades, piscina deliciosa. Funcionários bem preparados e atenciosos. Estacionamento gratuito, portanto excelente para quem está de carro. Localização perfeita para explorar esta região da Sicília. Apesar de ter um bom café da manhã eles não mantém o abastecimento e a qualidade até o horário final.
2023 年 7 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel for families in Catania
Great hotel. Pool and parking garage is a plus. Not so central location, car is recommended. Friendly staff. Clean. Good breakfast. Our favourite place in Catania. Look forward to our next stay.
2023 年 7 月入住 5 晚

10/10 超赞

Jens

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚

8/10 还可以

joseph

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Service
2023 年 7 月入住 1 晚

10/10 超赞

Alan

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Enjoyed my stay from the moment we’ve stepped in and when we left the next day….!
2023 年 7 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚

10/10 超赞

Elvira

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
A modern facility that was constructed in 2017 and it is well maintained with excellent services, housekeeping and cordiality.
2023 年 6 月入住 3 晚

8/10 还可以

Alejandro

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 6 月入住 3 晚