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"Hotel is a beautiful, smaller boutique property."

"great location!!! short walk to broadway and greatresturants along the way!!"

"Maybe it was just a rough weekend for staff, I used to work for Hyatt regency as a senior captain for banquets so I’m very familiar with how Hyatt is ran. There were only a few staff members that were helpful, professional and respectful and that happen to be the gentleman that checked me in, valet staff were sweet, 2 ladies that checked me out and the sweet woman that took my order at Starbucks. Additionally there were 3 individuals that were absolutely rude when my guest stepped outside and did not have her key card, the gentleman that refused to help her was very rude to her when she tried buzzing the button to get help. The security guard additionally was very rude when monitoring floors. Left a pretty bad taste in my mouth. I’ve always held Hyatt to the highest standards but those specific interactions was a little sour. Hotel was very clean though!"

"The smell is awful in the room and also very dirty, hand tower with awful bleach smell. Dirt everywhere "

"Clean great staff. Good location . Would recommend"

"Hallways in upper floors need some updating. Fee to self park is pretty pricey."

"Not the best and not the worst. Tolerable"

"Perfect location, the room layout is unique with stairs leading to upstairs bed. They need to have gates in the staircases for safety"

"Extra charges for early check in. Put us so far from the elevator - it was like a maze to get to! They didn’t have change for the laundry. When we asked about food options, we were told to go to the gas station!!! The laundry room was nice."