Concepción Cerro Caracol Hotels

"El hotel es muy bueno, las habitaciones grandes, el restaurante está bien."

"Muy buena opción para visitas cortas a la región"

"Hostal con las 3B. Lo único malo que no me gustó es que en las terrazas no aplican la regla de no hacer ruido para no molestar a los demás huéspedes, y en las habitaciones contiguas a la terraza se escucha todo"

"El aire no funcionaba correctamente, pero es el lugar conveniente, cerca del mall y aeropuerto"

"I came here for a business meeting. The location is great, right in the middle of downtown, so that part was super convenient. But honestly, the place needs maintenance. It doesn’t look very appealing, and the rooms aren’t soundproof at all — you can hear people talking in the next room. There’s also no ventilation, only heat, so the air gets pretty stuffy. The cleaning staff uses a really strong odor spray to cover that up, but it ends up being too much. For what they charge per night, there are definitely better options out there."

"The staff were kind and welcoming without exception. Breakfast is very robust and accomodating. A special thanks to the cleaning staff who are so thorough and caring!"