San José Cerro Pico Alto Hotels

"We stayed 2 nights, and for the most part it was good. The woman who checked us in was friendly and helpful. We stayed in the Family Studio Suite, which was very nice, but required going down 75 steps (yes, I counted...), which was hard since I have problems with my knees. The only other down side was that the hot water was sporatic, which I sort of expected after reading other reviews. There WAS hot water to shower several different times, but several other times there was not. I don't know what the issue was. Other than that, we enjoyed our stay and the view was amazing."

"I’ve genuinely never stayed anywhere quite like this—and not in a good way. This hotel is so far from 5-star, it’s hard to know where to begin. On arrival, there was just one person working at reception during what we were told is peak season. You’re forced into a single queue for everything—check-in, broken room keys, general queries—which meant a long wait just to get to the desk. Unsurprisingly, no one in the queue seemed happy. The rooms are incredibly dated—like stepping back into the 1970s. Everything feels old and tired, right down to a corded phone mounted on the bathroom wall. It’s not charming or retro, just in serious need of an update. Breakfast was completely average—nothing you’d expect from a hotel positioning itself as 5-star. The pool itself is decent, but it was so overcrowded that people were sitting on the floor due to a lack of seating. Towels also ran out and weren’t replenished, despite asking multiple times. At best, this is a 3-star hotel charging 5-star prices. I wouldn’t recommend it."

"Very much enjoyed our stay! "

"Carefull with this... you pay and they close entrance you cant can get the check in and nobody answer imposible comunication... scam"

"Thanks for give us the opportunity to use this beautiful home everything was great and clean we will definitely use it again and pass the message to friend and family this is a 5 stars home thanks "

"Great property! My group had a blast!"

"The home was beautiful, we loved it very much, close to all restaurants and the mall. We would definitely recommend this place, we would have loved to stay longer unfortunately we have to go back to NYC. The host was attentive to all our needs and that was great. Thank you again for your hospitality."

"We had a wonderful stay at Casa Iguana. Don and Erik responded immediately to any questions we had. The property is lovely. Being a plant lover, I especially enjoyed the garden."

"Everything was great"