茶瓦度假短租

“The day before my stay, I contacted the property via WhatsApp to confirm check‑in details. I was told everything was fine and to call again once I arrived onsite. About ten minutes later, they messaged me saying they did not have the room type I had booked and fully paid for months in advance. They gave me no alternative solution and simply told me to cancel through Expedia — even though the booking clearly stated that cancellation would result in most of the payment being withdheld. I tried……

“Le was there waiting for me gave me the key. She showed me everything so I can get to the room without any difficulty. The room was spacious, clean and everything worked excellently. I had a wonderful time staying in this room and definitely will reserve it again next time.”

“Lots of room, great views”

“ㄒ”

“Ants are in the property, no dish washing detergent”

“For longer stay... Yes Short period.... Nah”

“Căn hộ rất sạch sẽ, thoáng mát và có bếp nấu ăn, mọi thứ đều được chuẩn bị chu đáo. Nhân viên thân thiện, nhiệt tình và hỗ trợ nhanh chóng, người quản lý đã liên lạc với chúng tôi trước và hướng dẫn nhận phòng ngay khi đến nơi. Hồ bơi trên tầng thượng cực kỳ đẹp, không gian thư giãn tuyệt vời. Tôi đã nhìn thấy công viên nước trẻ em từ ban công Vị trí thuận tiện, phù hợp cho kỳ nghỉ cùng gia đình và bạn bè. Rất đáng để trải nghiệm, chắc chắn sẽ quay lại!”

“nice hotel”

“Good”

“It was listed as premier room with partial sea view. But room was not at all fully equiped, there was no kettle, 1 or 2 glasses, 1/2 plates, It’s supposed to be an apartment with stove and utensils but NOt. There was no towels The fridge was not working cooling properly. Bed sheets were left in the washer. However, those were provided the next day after asking. It’s better to have the room well maintained and equiped to make it on par for a 4star listing and may charge more. Listing needs to be……

“Very disappointing experience. The hotel is beautiful, but the service was terrible. I booked an ocean-view room, but all I could see was another building. When I asked the staff, they said it was because my room was on the third floor, even though I paid for an ocean view. The first room was unacceptable, and I asked for a refund, but the hotel refused. My family also had to leave after the second night, and we ended up booking another hotel. I hope the hotel improves its customer service……

“The door’s lock is broken. Poor communication and this is just studio. We asked about the broken lock and they ignore the issue. We ended up renting another hotel room to stay overnight, come back to this property to return their key in the next day”

“Great price, great room”