Big Bear Lake Chair 10 Hotels

"First off, this property is in transition from an old hotel to an updated one. We saw painting in progress. The lobby has a great vintage vibe as was the design of the microwave and fridge in our room. Our overall experience was not great though. Our room shared a wall with another and we heard them and their t v into the early morning hours. The shower was clean but took TEN minutes to get hot. Two towels and one washcloth was provided for a two night stay. The bed was a other issue and clanked when we sat down or turned over. That said, this was room15. We will hope that these negative experiences did not occur in the bungalows and other guest quarters."

"Enjoyed our stay ! Always looking forward our stay . Staff is awesome ."

"Very dissatisfied with the service. Description of the property was deceiving."

"Fantastic, yet brief stay. Very helpful staff, thoroughout both before & during the stay"

"Rooms photograph well but choices were made for design and not function. Lighting at the bathroom sink was too dim to get ready, bedside lights were all glare and closet area has no light I could find. Housekeeping let down the experience with some visible oversights in the bed and bath. The mattress, pillows, and towels were nice."

"Breakfast and staff were great, however, the beds were extremely uncomfortable and hard and would make noises anytime you would move around on the bed, to the point where it felt like the bed was going to break at any given moment. The structure of the bed felt unsafe."

"Everything was excellent…. "

"We have stayed in several of the condos at the base of Snow Summit and this was by far the most nicely updated and well appointed unit we have rented. My family of 4 had a very nice stay, thank you!"

"A little Old but very well maintained cabin, everything was very clean and everything worked well. Everything was as advertised and listed. We had no issues and Definitely would rent it again. "