Prime location but need to upgrade its rooms are to compact and biggest problem was ventilation in aroma
真实旅客
2018 年 1 月入住 1 晚
10/10 超赞
Vikramdeep
2017年06月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Vikramdeep
2017 年 5 月入住 1 晚
2/10 糟糕
jocelyn
2017年05月30日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointed
Unexpected from a hotel which has been in biznes since 1953...from reception to House keeping till resto very bad experience... unsatisfied with
jocelyn
6/10 一般
SK,Delhi
2017年05月15日
不满意:清洁度
Ok hotel
Waited for half hour for check in inspite of prior reservation. Unprofessional staff
SK
4/10 很差
Samuel,Hong Kong,HK
2016年12月14日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Nice location
Hotel is in a nice location,but the room wasn't as expected and was remarkably disappointing ,don't know if it was just the room that was given to me,either way staffs were chatting to glory just outside my door,and yea not in a suttle way too
Samuel
2/10 糟糕
真实旅客
2016年11月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel in mid of city.
Hotel is undoubtedly very good with good connectivity. Good experience indeed!
真实旅客
4/10 很差
真实旅客
2016年04月10日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aroma's food court is the only positive
No hand towels, pillows had mosquito blood marks. Floors were dirty and the small carpets were also very dirty.
真实旅客
4/10 很差
John,AUSTRALIA
2016年03月1日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The most over rated hotel
I booked Aroma hotel for 6 nights and when I arrived at 2.30 PM the room was not cleaned and the bed was not made and it reeked with cigarette smell. I especially requested for a non smoking room. They showed me another room which they said was superior room but the second room was no better than the first room and on top of that they wanted extra Rs 600 per night. I was not happy with their uncooperative attitude and I left the hotel without staying there even one night. I contacted Agoda and explained my predicament. The Hotel only agreed to refund 5 night's money instead of full refund. I will never book Aroma in future.
Aroma hotel was established in 1953 and it never been refurbished or renovated since 1953 in my estimation.