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Reviews of MainStay Suites Winfield - Teays Valley

2.5 out of 5
MainStay Suites Winfield - Teays Valley
1211 Liberty Park Drive, Building B, Scott Depot, WV

Reviews

10

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, spacious and clean rooms.
Stayed 4 nights in Apr 2024
Response from Front Desk Manager on 4 May 2024
Thank you for taking the time to complete our online survey. We are delighted to hear that our amazing team and spacious and clean rooms were able to give you a great stay with us! We hope that you will choose to stay with us again the next time your travels bring you through our area!

10/10 Excellent

Rockisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Manager on 21 Apr 2024
Thank you for taking the time to complete our online survey. We are delighted to see that you had a great stay with us! We hope that you will choose to stay with us again the next time your travels bring you through our area!

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
Could not ask for anything to be better at this hotel. Smooth, friendly check-in. Suites were spacious, comfortable and extremely clean. Tall ceilings made for a very open feel to the suite. Full kitchen was appreciated. Breakfast was fairly standard but had some nice additions. I’m a picky traveler, and I would 100% stay here again.
Stayed 1 night in Jan 2024
Response from Front Desk Manager on 30 Jan 2024
Thank you for taking the time to complete our online survey. We are thrilled to hear that your stay exceeded expectations, from the smooth check-in to the spacious and clean suites. It's wonderful to hear that our tall ceilings added to the open feel of the suite. As a picky traveler, your intention to stay with us again means the world! Safe travels, and thanks for choosing us!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed at and that is saying a lot. Rooms are spacious. Very clean. Breakfast amazing. Staff is super helpful. Can’t say enough good things about it.
Stayed 3 nights in Nov 2022
Response from Front Desk Manager on 1 Dec 2022
Thank you for taking the time to complete our online survey. We are delighted to hear that you enjoyed our spacious and clean rooms, delicious breakfast, and friendly team! We hope you will choose to stay with us again the next time your travels bring you through our area!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pool would be nice
Stayed 2 nights in Apr 2022
Response from Layne - Front Desk Manager on 10 May 2022
Thank you for taking the time to complete our online survey. We will pass your comments along to our team. We hope that you will choose to stay with us again.

8/10 Good

Meghan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Check in staff was amazing!! Beds were comfy and enough space for a family of 6 with a kitchenette. Very convenient-right off the free way. A good number of restaurant options in the area for dinner after a long drive.
Stayed 1 night in Mar 2022
Response from Layne - Front Desk Manager on 20 Mar 2022
Thank you for taking the time to complete our online survey! We are thrilled to hear that you loved our clean and comfy rooms, convenient location, and friendly team! We hope that you will choose to stay with us again the next time your travels bring you through our area!

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!!!
Super nice hotel and seems like it's fairly new. Good Breakfast too!!!
Stayed 1 night in Sep 2021
Response from Front Desk Manager on 6 Oct 2021
Thank you for taking the time to complete our online survey. We are happy to hear that you enjoyed our hot buffet breakfast! We hope that you'll choose to stay with us again the next time you're in the area.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff. Left a couple things behind and the hotel was able to locate and hold it for me to pick up.
Stayed 1 night in Aug 2020
Response from Layne - Front Desk Manager on 4 Aug 2020
Thank you for taking the time to complete our survey. We're so happy to hear that we were able to get your possessions back to you! We hope you will stay again the next time you're in the area!

10/10 Excellent

Melissa, Severn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Completely up to standards. Extremely clean and super comfortable. We would definitely stay here again
Stayed 1 night in Apr 2020
Response from Layne - Front Desk Manager on 24 Apr 2020
Thank you for taking the time to complete our online survey. We are thrilled to hear that we were able to gift you a great stay! We hope that you will stay again the next time your travels bring you to our area. Thank you and stay safe!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds was really comfy tv in the suites was hard to see from bed
Stayed 3 nights in Feb 2020
Response from Layne Ebert- Front Desk Manager on 28 Feb 2020
Thank you for taking the time to complete our online survey. We're thrilled to hear that you enjoyed our beds and were able to get a great nights sleep with us! We hope to have you stay with us again in the future.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Very clean, nice room, staff was great, good location
Stayed 2 nights in Feb 2020
Response from Angela, General Manager on 8 Feb 2020
Thank you for your kind comments! We hope to see you again soon!