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凱藝酒店的評價

2.5 out of 5
凱藝酒店
6400 Maccorkle Ave Se, Charleston, WV

評價

7.8

不錯

10 分評分,優異;999 則評價中有 349 則" "
8 分評分,不錯;999 則評價中有 341 則" "
6 分評分,一般;999 則評價中有 148 則" "
4 分評分,欠佳;999 則評價中有 85 則" "
2 分評分,很差;999 則評價中有 76 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

7.8/10 

設施服務

7.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Daniel S

讚好:設施服務
Loved the spacious of the room and the quietness.
於 2024 年 5 月住了 1 晚

6/10 一般

Lou

家人同遊
讚好:職員與服務
不滿:設施服務
This motel tried to be good enough, and it was. But just good enough. The staff was very nice, but the facility was meh…
於 2024 年 5 月住了 1 晚

6/10 一般

Heather

伴侶同遊
讚好:職員與服務
Quality Inn and Comfort Inn put together. Multiple buildings. Feels old. Not bad just wouldn't give it 4 stars.
於 2024 年 5 月住了 1 晚

6/10 一般

Sheila

家人同遊
讚好:職員與服務
The staff is always been very friendly and helpful. The price is always cheap/affordable for good enough accommodations. The hallways in building number one always stink of smoke, even though I am in a non-smoking room. We always stay there because of the price and location. We’ve never had a problem with the room. It’s not the Hilton, but it works for us because we’re not really spending time at the hotel or in our room There is a good assortment at breakfast and they have a good coffee machine If we are ever back in Charleston, we would probably stay there again
於 2024 年 5 月住了 1 晚

10/10 優異

Jennifer

讚好:整潔度、職員與服務、設施服務和住宿狀況
Safe and Clean
於 2024 年 5 月住了 1 晚

4/10 欠佳

Alisa

伴侶同遊
讚好:職員與服務
The staff at this facility were very nice and super friendly. The room was large but it stops there. It was supposed to be a non smoking room and it smelled like nothing but smoke. And the beds are very uncomfortable. I was glad we were only here for one night.

10/10 優異

Judy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2024 年 4 月住了 1 晚

4/10 欠佳

Scott

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The building we stayed in absolutely wreaked of curry. It was obvious they were letting family members live there and cook in their room. No hot water and when asked about was told that is what happens when they are busy. My clothes smelled of curry all weekend and we tried to change hotels everything was booked.
於 2024 年 4 月住了 2 晚

10/10 優異

Mohamedewa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

ruthanne

家人同遊, 寵物同遊
This was a great place to spend the night. The room was clean. The area was quiet - much better than the other hotels in the area. Breakfast was better than normal for a hotel that includes it in the price. There was a refrigerator in the room. The staff were helpful. They even let us store our freeze cans in their freezers over night. I would stay here again when we pass through the area.
於 2024 年 4 月住了 1 晚

10/10 優異

Paul

讚好:整潔度、職員與服務和住宿狀況
Surprisingly very quiet. Clean!
於 2024 年 4 月住了 1 晚

10/10 優異

kenny

讚好:整潔度、職員與服務和住宿狀況
Clean, comfortable, good breakfast. Everything we needed.
於 2024 年 4 月住了 1 晚

8/10 不錯

Ann

讚好:住宿狀況
Property is 3 buildings. Just so people are aware, if traveling with children you may need to walk to another building to use facilities and dining.
於 2024 年 3 月住了 1 晚

10/10 優異

Samuel

讚好:整潔度、職員與服務和住宿狀況
Very good
於 2024 年 3 月住了 5 晚
Michael 於 2024年4月1日的回應
Dear Samuel,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯

Kimberly

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Michael 於 2024年4月1日的回應
Dear Kimberly,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 優異

Susie

讚好:整潔度、職員與服務和住宿狀況
It was a very clesn facility and the gentleman that checked me in was very friendly an knowledgeable
於 2024 年 3 月住了 1 晚
Michael 於 2024年4月1日的回應
Dear Susie,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯

Meredith

讚好:整潔度、職員與服務和住宿狀況
Always a good stay. Some of the outlets in the room didn’t work that was frustrating. The breakfast is always good but they should wait a few more minutes as people were still coming in at 8:58. I know it closes at 9 BUT a few more minutes isn’t going to hurt anyone and then food isn’t wasted. Staff was nice and I get they need to tear down at 9am however a family with 3 small children could have been let to get some toast and maybe an apple but were told no.
於 2024 年 3 月住了 2 晚
Michael 於 2024年4月1日的回應
Dear Meredith,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 優異

Sherry

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and convenient location, only a 10 minute drive to downtown Charleston for events.
於 2024 年 3 月住了 1 晚
Michael 於 2024年4月1日的回應
Dear Sherry,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 優異

latriell

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Like cleanliness and short trip from downtown abundant Parking including a truck stop within walking distance, fenced in property.some staff members dont communicate English well
Michael 於 2024年4月1日的回應
Dear Latriell,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

6/10 一般

Rosemary

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Michael 於 2024年4月1日的回應
Dear Rosemary,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯

Elimitaiza

讚好:設施服務
Good price clean room
於 2024 年 3 月住了 1 晚
Michael 於 2024年4月1日的回應
Dear Elimitaiza,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 優異

Kimberly

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful stay. Pleasant staff. Room was clean. Quiet night, did not have any issues with loud guests. Very fast check in and check out.
於 2024 年 3 月住了 1 晚
Michael 於 2024年3月18日的回應
Dear Kimberly, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 優異

Gary

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Spacious room, easy to access and good value.
於 2024 年 3 月住了 1 晚
Michael 於 2024年3月18日的回應
Dear Gary, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 優異

Katherine

伴侶同遊, 寵物同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Property was quiet and dog-friendly. Room was clean and comfortable and parking was convenient. Perfect place for an overnight stay.
於 2024 年 2 月住了 1 晚
Michael 於 2024年3月18日的回應
Dear Katherine, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

6/10 一般

Lise

伴侶同遊
不滿:職員與服務和住宿狀況
Room was not updated
於 2024 年 3 月住了 1 晚
Michael 於 2024年3月18日的回應
Dear Lisa, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

6/10 一般

Alison

讚好:職員與服務和住宿狀況
不滿:整潔度
Super nice staff and overall okay experience!
Michael 於 2024年3月18日的回應
Dear Alison, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 優異

Sachidanandam (bowling green)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It is on the river. A great place to spend the evening if you arrive early. Many dining facilities < 2 miles.
於 2024 年 2 月住了 1 晚
Michael 於 2024年3月18日的回應
Dear Sachidanandam, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯

Marcai

伴侶同遊
Bed very comfy. Coffee terrible
於 2024 年 2 月住了 1 晚
Michael 於 2024年3月18日的回應
Dear Marcai, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯

Michael

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Recently updated
於 2024 年 2 月住了 1 晚
Michael 於 2024年3月18日的回應
Dear Michael, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯

Richard

於 2024 年 1 月住了 1 晚
Michael 於 2024年3月18日的回應
Dear Richard, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯

Judy

於 2024 年 1 月住了 1 晚
Michael 於 2024年4月1日的回應
Dear Judy,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 優異

Nicholas

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Manager 於 2024年2月2日的回應
Thanks for your perfect rating and choosing our Hotel.

6/10 一般

Charles

讚好:整潔度、職員與服務和住宿狀況
View of the river is awesome. Bed was a little worn out. Staff was excellent!
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日的回應
Thank you for your positive comments and I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced during your stay

8/10 不錯

Chandler

於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日的回應
Thanks for your rating and choosing our Hotel.

10/10 優異

Dinesh Reddy

讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s great to visit
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日的回應
Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as youenjoyed your stay. Take care!

10/10 優異

bryan

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日的回應
Thanks for your perfect rating and choosing our Hotel.

4/10 欠佳

Staci

不滿:客房舒適度
於 2024 年 1 月住了 2 晚
Manager 於 2024年2月2日的回應
Thanks for your rating and choosing our Hotel.

10/10 優異

Sara

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日的回應
Thanks for your perfect rating and choosing our Hotel.

10/10 優異

james

於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日的回應
Thanks for your perfect rating and choosing our Hotel.

10/10 優異

Vicky

讚好:整潔度
於 2024 年 1 月住了 2 晚
Manager 於 2024年2月2日的回應
Thanks for your perfect rating and choosing our Hotel.

10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy off the interstate and close to resturants
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日的回應
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 不錯

Vickie

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
The towels need to be replaced. They are dirty and stained. Otherwise everything was ok.
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月5日的回應
Thank you for your review. I am glad to hear that overall your experience was positive. I am very sorry to hear that the things throughout your stay did not meet yourexpectations.

10/10 優異

Robin

家人同遊
讚好:設施服務
Check in ambassador was awesome
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月5日的回應
Thank you for taking the time to review your stay with us. I am very pleased tohear that our front desk staff made your stay pleasant.

10/10 優異

Kathy

讚好:整潔度、職員與服務和住宿狀況
Gentlemen at check-in was very nice and helpful. Beds comfortable.
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月5日的回應
Thank you for taking the time to review your stay with us. I am very pleased tohear that our front staff made your stay pleasant.

10/10 優異

Spencer

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月5日的回應
Thanks for your perfect rating and choosing our property.

10/10 優異

stuart

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The room was nice and clean just what I like will stay again
於 2023 年 12 月住了 4 晚
Manager 於 2024年1月5日的回應
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can.

10/10 優異

Angel

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月5日的回應
Thanks for your perfect rating and choosing our hotel.

10/10 優異

Angel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月5日的回應
Thanks for your perfect rating and choosing our hotel.

10/10 優異

Angel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was good I'll recommend to my friend and family
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月5日的回應
Thank you for giving us a perfect rating and for recommending our hotelto other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as youenjoyed your stay. Take care!

10/10 優異

Diane

伴侶同遊
讚好:整潔度和職員與服務
No landscaping. Confusing with two names and three buildings. Entrance from street was a bit confusing
於 2023 年 12 月住了 1 晚