The room was clean but we had no hot water. No microwave in the rooms. We had to use the one downstairs in the lobby. Breakfast was available for a fee and so are the $5 bottled waters in the room. The only thing keeping me from giving it less stars was the staff. They were excellent and friendly.
Robyn
2025 年 7 月入住 3 晚
8/10 还可以
Dierdre
与家人出行
2025 年 7 月 21 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
It’s clearly a pretty hotel. Staff are nice. But room was dusty and AC took a really long time to cool the room down. Called maintenance who said room is motion sensored and AC will not stay on if no one is in the room. They offered a fan but never brought it to the room. Requested a room change but was told hotel was full. Although it’s moderately priced at $200/night, I thought it lacked amenities. No microwave in rooms only a common one in the lobby. Very small refrigerator and some people complained there was no ice machine on their floor. The rooms were a decent size. Too bad it’s lacking in other areas because it would have been a better place to stay.
Dierdre
2025 年 7 月入住 3 晚
2/10 糟糕
David
与配偶出行
2025 年 7 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’ve stayed at many Hiltons and this was by far the worst managed, difficult to deal with facility I have encountered to date.
The staff was rude and had no idea what they were doing. Charging me for parking added insult to injury.
David
2025 年 7 月入住 1 晚
2/10 糟糕
Fabrice
与配偶出行
2025 年 7 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
the bedroom 905 was very dirty, spider web, curtain broken, sheets with holes and we found hair or whatever in the bed. The AC are very dirty behing the door. I have pictures that I took first big disapoinment in a Hilton.
Fabrice
2025 年 7 月入住 1 晚
10/10 超赞
Edward
2025 年 7 月 14 日
We enjoyed our suite as most hotels have one room that’s cramped quarters.
Edward
2025 年 7 月入住 1 晚
10/10 超赞
Sumorya
与家人出行, 与配偶出行, 团体旅客
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Great hotel. Very clean and friendly staff.
Sumorya
2025 年 7 月入住 2 晚
10/10 超赞
Richie
与配偶出行
2025 年 7 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Our room is very clean. I’m also like the fact that they have a free shuttle to and from the airport.
Richie
2025 年 7 月入住 1 晚
4/10 很差
Lyndrick
与家人及幼儿出行, 与家人出行
2025 年 7 月 12 日
不满意:清洁度、服务设施、住宿条件和设施
The location for the property was ok and the lobby was nice but that's where the good experience ended. The bathrooms were not really clean, the tub looked dirty and had a ring around it and there was a lot of hair on the floor and counter area. In the room, there was a large vent that was hanging off the wall that was a safety issue for my children and the air purifier was extremely loud. The toilet was also broken and was continuously running for the entire time of the stay. Overnight, the thermostat went out and it was difficult to get a response from the staff. It needed two AA batteries but the staff member was not able to locate them and felt an engineer needed to be called. This could not occur overnight so a box fan was delivered to the room instead of the problem being resolved. The buffet breakfast was expensive and didnt taste good. The staff was not customer service oriented and were not receptive when these issues were brought to their attention. I will not be returning.
Lyndrick
2025 年 7 月入住 2 晚
10/10 超赞
AARTHI
2025 年 7 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Enjoyed the stay!
AARTHI
2025 年 6 月入住 1 晚
10/10 超赞
Edwin
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Safe environment
Edwin
2025 年 7 月入住 1 晚
10/10 超赞
Margret
2025 年 7 月 10 日
满意:清洁度、服务设施、住宿条件和设施
I liked everything about the property, it was smelling so fresh, the customer service was superb
Margret
2025 年 7 月入住 1 晚
10/10 超赞
Larry
2025 年 7 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Nice. It’s near the airport but away from the highway noise. It’s nice having a suite, and staff are nice
Larry
2025 年 7 月入住 1 晚
8/10 还可以
Lynnette G.
2025 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
The property looks like a remodeled embassy suites. The door was stuck to my room and hard ti open. Dinner was delicious and expensive. Thought breakfast was free but was charged. Staff friendly and accomodating. Great indoor pool next to a well equipped gym.
Lynnette G.
2025 年 7 月入住 1 晚
10/10 超赞
Bryan,High Point
与配偶出行
2025 年 7 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was terrific. Yolanda/Hotel texted us to inquire about our stay and whether we needed anything during it.
Bryan
2025 年 7 月入住 1 晚
6/10 一般
Keyla
与家人出行, 商务旅客
2025 年 7 月 5 日
I paid my reservation with breakfast include and they charge it me again $65 dollars
Keyla
2025 年 7 月入住 1 晚
8/10 还可以
claudette
与家人出行
2025 年 7 月 4 日
满意:住宿条件和设施,清洁度
Overall property was good
claudette
2025 年 7 月入住 1 晚
10/10 超赞
Julie
与家人出行
2025 年 7 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and super clean and spacious room.
Julie
2025 年 7 月入住 1 晚
10/10 超赞
Shayla
2025 年 7 月 3 日
Shayla
2025 年 6 月入住 3 晚
6/10 一般
Robynetta
2025 年 7 月 2 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Kitchen had 94 and no food bar closed early
Robynetta
2025 年 7 月入住 1 晚
10/10 超赞
Monique
与配偶出行
2025 年 7 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed the stay overnight. Staff are excellent. Room was great and the food was very good.
Monique
2025 年 7 月入住 1 晚
10/10 超赞
Gwendolyn
2025 年 7 月 1 日
满意:服务设施
This hotel is absolutely gorgeous
Gwendolyn
2025 年 6 月入住 1 晚
2/10 糟糕
Esther
2025 年 7 月 1 日
Esther
2025 年 6 月入住 1 晚
6/10 一般
Joshua,Fullerton
商务旅客
2025 年 6 月 27 日
满意:清洁度、员工和服务、服务设施
Check in was great. In room dining was quick and pretty good. The workout station in the room was terrific. I noticed the toilet had a lot of caulking around the base that was cracked. Upon waking up I could smell a sewer smell in the whole room and when I opened the bathroom door it was so bad. I didn't have time to change rooms or do anything so I aired the bathroom out, took a quick shower and left. I hope they fix it properly before someone else goes in there as it was not good and can't be good for you.
Joshua
2025 年 6 月入住 1 晚
10/10 超赞
Keri
与家人出行
2025 年 6 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Great service! The shuttle to the airport is easy and the drivers are amazing!!!!!!