They was tearing up one side of the building had no access to the pool
Peggy
2025 年 7 月入住 1 晚
4/10 很差
KRISTIN
2025 年 7 月 30 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The hotel was under construction/renovations, which I was not notified about prior. My room smelt horrible, like it had a previous flood, and hadn’t been used in 6 months. Room was also very outdated. Due to the construction I was not permitted to use the pool. I usually stay at airBnB’s but there was really nothing in the area for one person that had a pool. The reason why I chose the hotel was to use the pool. The hotel staff was nice and provided reimbursement but I would have rather been made aware and stayed at a different hotel.
KRISTIN
2025 年 7 月入住 2 晚
4/10 很差
gail
2025 年 7 月 30 日
不满意:住宿条件和设施,服务设施
Booked this hotel specifically because it said they had a shuttle service to PNC. At check in was told they do not have shuttle but gave me the name of a transport company they use and said it would be around $25. Booked with said company and when we got to venue the driver stated it was $25 PER PERSON in cash. Also I was never informed the hotel is under major renovation. Very disappointed
gail
2025 年 7 月入住 1 晚
10/10 超赞
Amelia
2025 年 7 月 28 日
满意:员工和服务,清洁度
The hotel is going through a renovation. I did appreciate the extra effort they made to make sure it wasn’t an inconvenience.
Amelia
2025 年 7 月入住 1 晚
2/10 糟糕
Ashley
2025 年 7 月 25 日
不满意:清洁度、员工和服务、住宿条件和设施
Dirty place, hidden fees, still waiting for my money to be returned to me and it's been a whole week
Ashley
2025 年 7 月入住 1 晚
2/10 糟糕
Tyler
商务旅客
2025 年 7 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Totally awful experience.
I was excited about the pool. It looked great in pictures. Since I was arriving early I called ‘reservations’ as they said I could leave baggage with concierge and use the pool - upon arrival the front desk lady said their pool was closed for the season for renovations. Huge bummer. The whole reason I booked was for the pool.
The bar was closed because of renovation. Constant noise and construction inside and outside the building. The sink water is brown. Lights flickered on and off in room. The elevator was shredded to bare bones and was dangerous and a hazard.
It was an awful experience from the jump and highly, highly recommended not staying here.
Also cesar, the manager on duty was less the helpful or empathetic to the situation.
Tyler
2025 年 7 月入住 1 晚
6/10 一般
Kenneth
2025 年 7 月 21 日
满意:员工和服务
Didn't know it was under construction
Kenneth
2025 年 7 月入住 2 晚
10/10 超赞
Jonathan
商务旅客
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay!!
Jonathan
2025 年 7 月入住 5 晚
8/10 还可以
Karen,Washington
与配偶出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Second time staying & found the staff to be very helpful. The location is nice for traveling through Charlotte.
Karen
2025 年 7 月入住 1 晚
6/10 一般
Subramanian
2025 年 7 月 18 日
The hotel is decent and average.
Subramanian
2025 年 7 月入住 3 晚
10/10 超赞
Latangela
2025 年 7 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Had a great stay would definitely book here again.
Latangela
2025 年 7 月入住 1 晚
10/10 超赞
Jessie,Fuquay Varina
2025 年 7 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Great location. Clean, and the breakfast was spectacular!
Jessie
2025 年 5 月入住 1 晚
4/10 很差
Matthew
2025 年 7 月 15 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Obviously renovating. But should make a better effort in hiding it. Tub drain was clogged, no way to block the light from the parking lot coming in. Air conditioning was not working properly.
Matthew
2025 年 7 月入住 1 晚
6/10 一般
barbara
与家人出行
2025 年 7 月 14 日
Elevator on the third floor was out during the critical time. Had to go walk down three flight of stairs. I feel uncomfortable entering the elevator when a construction worker entered from the opposite side into the elevator. Was just two of us on the elevator at that time. It was not a comfortable feeling.
barbara
2025 年 7 月入住 2 晚
6/10 一般
Jennifer
2025 年 7 月 10 日
满意:员工和服务
It was OK, the shower did not work properly and there were bad smells in the room.
Jennifer
2025 年 7 月入住 1 晚
10/10 超赞
Jeffery,helotes
2025 年 7 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Nice and clean - enjoyed my stay
Jeffery
2025 年 6 月入住 3 晚
10/10 超赞
jadahra
2025 年 7 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
jadahra
2025 年 7 月入住 1 晚
10/10 超赞
Jordan
2025 年 7 月 7 日
Jordan
2025 年 6 月入住 5 晚
6/10 一般
Theresa
与家人出行
2025 年 7 月 6 日
不满意:服务设施
Pool is small.. didnt know there was construction on diningroom and bar area so no access to it.
Theresa
2025 年 7 月入住 3 晚
10/10 超赞
Yuba
2025 年 7 月 3 日
It was great hospitality
Yuba
2025 年 6 月入住 3 晚
6/10 一般
Cristal,Colorado Springs
商务旅客
2025 年 7 月 3 日
不满意:住宿条件和设施,服务设施
It was under construction, oddly breakfast was an extra charge too.