The toilet leaked and we were only provided 2 towels with no bath mat. We didn't complain though so did not give them a chance to address which was our fault.
Kristi
2025 年 7 月入住 3 晚
6/10 一般
Toya
2025 年 7 月 20 日
Its an okay hotel nothing to write home about
Toya
2025 年 7 月入住 1 晚
6/10 一般
Ronda
2025 年 7 月 16 日
满意:服务设施
不满意:住宿条件和设施
The property had missing wall outlets and the wall was unfinished around the shower head.
Ronda
2025 年 6 月入住 2 晚
6/10 一般
Eden
与家人出行
2025 年 7 月 13 日
满意:清洁度
For the most part the hotel is nice. The main issue was that the front desk line was always busy and no one can help for towels or toilet paper. We had to get it from the Sheraton side downstairs.
Eden
2025 年 7 月入住 5 晚
4/10 很差
Blaise
2025 年 7 月 10 日
满意:员工和服务
不满意:住宿条件和设施
Main thing was the shower head leaked and had a wash rag tied around it so water didn’t just pour all over you from the leak.
Blaise
2025 年 6 月入住 1 晚
6/10 一般
Shekinah
2025 年 7 月 9 日
满意:服务设施,清洁度
My stay was okay. The parking was easily accessible and check in went smoothly. However, the rooms could use remodeling and there was consistently a wait for the elevator, since one was down. I thought it was just me, but other guests were commenting on the elevators, as well.
Shekinah
2025 年 7 月入住 1 晚
10/10 超赞
Keyona
与配偶出行
2025 年 7 月 8 日
满意:服务设施
Good afternoon
I had an amazing stay with you all. I just wanted a day to celebrate me and my new promotion. When I arrived James was very professional and informative of the property. He was very welcoming every time i passed through. Dinner at the Sheraton was really good with the exception of the crab dip but that was not anything major the manager was nice enough to take it off my bill. Valeria I may be spelling her name wrong but she was my waitress who was also very nice and professional. Overall I had a great stay, I was able to eat dinner, swim a little and visit the roof top as my day away. The beds were nice and comfortable and the room was nice and clean. As a general manager in the hotel industry we know some people will take time out to do a bad review before they do a good review so i always feel like it’s important to give credit when do. I will definitely visit again when time allows me.
Keyona
2025 年 7 月入住 1 晚
6/10 一般
Trisha
2025 年 7 月 7 日
Trisha
2025 年 6 月入住 3 晚
10/10 超赞
Marco
与家人出行
2025 年 7 月 4 日
满意:清洁度、服务设施、住宿条件和设施
La atención y calidad de servicios increíbles en especial el restaurante; el trato del personal de primera clase, siempre amables y listos para ayudar. Los alimentos muy bien preparados y de muy buen sabor, Sí regresaremos por supuesto que sí 👍👍⭐️⭐️⭐️⭐️⭐️ Tiene excelente ubicación🤩 en una zona muy tranquila y de fácil acceso. Altamente recomendable 😎
Marco
2025 年 6 月入住 4 晚
10/10 超赞
Brian
团体旅客
2025 年 6 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Loved everything
Brian
2025 年 2 月入住 4 晚
10/10 超赞
Venkatesh,North Brunswick
2025 年 6 月 28 日
Venkatesh
2025 年 6 月入住 2 晚
2/10 糟糕
LaToyia,Voorhees
2025 年 6 月 23 日
不满意:清洁度、服务设施、住宿条件和设施
I recently stayed at Le Méridien Charlotte and was extremely disappointed with my experience. The hotel is seriously lacking when it comes to accessibility — no automatic doors anywhere on the property, making it difficult to manage luggage, and the only ramp available is steep and awkwardly placed next to a sitting area. I can’t imagine how frustrating this would be for someone using a mobility device.
My room was dusty and poorly maintained — the base of the bed hadn’t been cleaned in what looked like ages. Lighting in the room was terrible, with very few mirrors and no proper lighting for getting ready unless relying on daylight. I was also never informed that breakfast was served at the Sheraton side, so I missed out on that for the four days I stayed.
The pool area was constantly messy, with no towels available and trash left around. The staff weren’t particularly welcoming or helpful, which was surprising given my great experiences at other Le Méridien properties. Also, charging for BBQ sauce with a $15 side order of tater tots was ridiculous.
This location isn’t very walkable to restaurants or stores, and constantly having to pull out your room key for elevator access felt excessive. I won’t be staying at this property again and hope management seriously reconsiders the accessibility and guest experience issues here.
LaToyia
2025 年 6 月入住 3 晚
8/10 还可以
Angie
2025 年 6 月 23 日
满意:住宿条件和设施,清洁度
Very clean and room was quiet. The pool was not nice. Very small and crowded.
Angie
2025 年 6 月入住 2 晚
10/10 超赞
Irene
与家人出行
2025 年 6 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, lots of great common areas to hang out with family ‘out of the room’.