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关于田纳西查塔努加 6 号汽车旅馆的点评

2 out of 5
田纳西查塔努加 6 号汽车旅馆
7707 Lee Hwy, Chattanooga, TN

点评

4.8
10 分 - 超赞。89 条好评，共有 810 条点评" "
8 分 - 还可以。96 条好评，共有 810 条点评" "
6 分 - 一般。141 条好评，共有 810 条点评" "
4 分 - 很差。147 条好评，共有 810 条点评" "
2 分 - 糟糕。337 条好评，共有 810 条点评" "

4.6/10

清洁度

6.0/10

员工和服务

4.6/10

服务设施

4.4/10

住宿条件和设施

4.4/10

环保

点评

10/10 超赞

Tracey

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年05月15日 的回复
Hi Tracey, Thank you for the 5-star rating!Natalie #Team6

10/10 超赞

Rubiela，Chattanooga

2024 年 3 月入住 1 晚

10/10 超赞

Rubiela，Chattanooga

满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024年04月5日 的回复
Hi Rubiela,Thank you for the perfect rating!Lilith#Team6

2/10 糟糕

Giovanni

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was Gun violence on the property during my stay. The rooms are dirty. There are bugs, and the staff is rude. Definitely not a place to stay for families.
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024年03月27日 的回复
Hi Giovanni,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 很差

Rebecca

2024 年 3 月入住 1 晚

10/10 超赞

Duane

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
jay 于 2023年12月10日 的回复
Thank you for your positive review..

4/10 很差

Autumn

2023 年 12 月入住 2 晚

10/10 超赞

Tim

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The manager was very nice
2023 年 11 月入住 8 晚
Nancy Y. 于 2023年12月12日 的回复
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 还可以

Scott

满意：清洁度、员工和服务、住宿条件和设施
Convenient
2023 年 10 月入住 1 晚
Nancy Y. 于 2023年12月5日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 糟糕

Candace

2023 年 11 月入住 2 晚

4/10 很差

Jennie

不满意：住宿条件和设施，清洁度
People in the front office were very nice and tried to help accommodate but the first room we were in wasnt ever cleaned. Second room we got put in was a little better with cleanliness but the sheets and covers were still stained.. heard people arguing outside our door half the night. For the price i paid for one night and also having to put a $50 deposit down and not knowing you would think that the sheets would at least be clean and the pillows be actual pillows and not feeling like your sleeping on the bed with none under your head.
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023年11月21日 的回复
Hi Jennie,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 糟糕

Trey

2023 年 11 月入住 1 晚

8/10 还可以

Chad

满意：员工和服务
不满意：住宿条件和设施
2023 年 11 月入住 2 晚

6/10 一般

Michael

不满意：住宿条件和设施，清洁度
2023 年 10 月入住 1 晚

2/10 糟糕

Kellie

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bed bugs
They had bed bugs
2023 年 10 月入住 1 晚
Nancy Y. 于 2023年11月7日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 糟糕

Chloe，Fort Oglethorpe

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Mold and nasty stuff on pillows
Nancy Y. 于 2023年11月7日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 很差

Seung-sik

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 5 晚

10/10 超赞

Bernardo

2023 年 10 月入住 1 晚

10/10 超赞

Wanda

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The owners were absolutely wonderful. Very business oriented and on top of things... they were so friendly to us and I did feel very safe there and the room was very nice.....the bed was oh so comfortable!
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年10月31日 的回复
Hi WandaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 糟糕

Home

2023 年 10 月入住 5 晚

10/10 超赞

Paul

2023 年 10 月入住 1 晚

2/10 糟糕

Djenane

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Disgusting
This place needs to be seen by the cuty and shut down. First the rooms were dirty. They have roaches everywhere. The bathrooms were not cleaned as well as the microwave and fridge. The hallways had bags of trash not picked up. When we went to the manager in the morning he was so rude. It doesn’t take that much to clean a place and give good service. This place meed to shut down period.
2023 年 10 月入住 2 晚
Brand Experience Team 于 2023年10月26日 的回复
Hi Djenane,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 还可以

Roy

2023 年 9 月入住 5 晚

8/10 还可以

Pedro

商务旅客
Price
2023 年 9 月入住 1 晚
Brand Experience Team 于 2023年10月10日 的回复
Hi Pedro,Thank you for positively rating your stay!Lilith#Team6

2/10 糟糕

Leslie

与家人及幼儿出行, 与家人出行
不满意：清洁度、服务设施、住宿条件和设施
We seriously watched someone do a dine and dash at the waffle house just as soon as we got there! Their was roaches in the rooms! Just so gross. Toliets floor everything was just dirty
2023 年 9 月入住 1 晚
Brand Experience Team 于 2023年09月27日 的回复
Hi Leslie,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 糟糕

Leann

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
HOTEL HELL
It was awful !! Room was BEYOND disgusting looks NOTHING like the photos the staff is so rude it's just overall the absolute worst!!
2023 年 9 月入住 1 晚
Brand Experience Team 于 2023年09月19日 的回复
Hi Leann,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 超赞

Roy

满意：清洁度、员工和服务、住宿条件和设施

2/10 糟糕

Troy

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

2/10 糟糕

Carolyn

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
First I go in my room that I reserved no smoking and as soon as I walk in it smelled like smoked I had to go back ask for a different room. I dislike this place never ever going back. Don’t recommend it at all. The second room they gave me was completely Dirty , blood in shower, cockroaches everywhere walls bed floor. There was left over food in microwave everything was dirty and stinky. Please do not pay for this it is a complete mess. Terrible terrible terrible
2023 年 9 月入住 1 晚
Brand Experience Team 于 2023年09月13日 的回复
Hi Carolyn,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 8 月入住 4 晚
Brand Experience Team 于 2023年08月22日 的回复
Hi William,Thank you for the perfect rating!!Maz K.#Team6

2/10 糟糕

Mohammad

2023 年 8 月入住 1 晚

2/10 糟糕

Kody

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚

2/10 糟糕

Ana

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Very dirty.
2023 年 7 月入住 2 晚
Brand Experience Team 于 2023年08月8日 的回复
Hi Ana, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 糟糕

Alexander

2023 年 7 月入住 1 晚

4/10 很差

Andrea

不满意：清洁度、住宿条件和设施、客房舒适度
Horrible
Walls were in dire need of new paint. Door was disgusting with fingerprints, looks like it never gets wiped down, had to slam it to get it to shut. Had to kill 2 roaches and when I told the owner the next morning I was told they were probably there because it was dark and only got a “sorry for the inconvenience”. Bath tub was disgusting, a dirt ring around it like it hadn’t been cleaned In Who knows how long. Bedding in serious need of being updated, was dingy and cigarette burns in the blanket, flat sheets used as fitted sheets.
2023 年 7 月入住 1 晚
Brand Experience Team 于 2023年08月8日 的回复
Hi Andrea,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 糟糕

Michael

不满意：清洁度、员工和服务、住宿条件和设施
Nothing
2023 年 7 月入住 2 晚
Brand Experience Team 于 2023年08月1日 的回复
Hi Michael,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 一般

Rob

满意：清洁度、员工和服务、客房舒适度
2023 年 7 月入住 2 晚

10/10 超赞

nancy

满意：清洁度、员工和服务、住宿条件和设施
Everyone was very nice
2023 年 7 月入住 1 晚
Brand Experience Team 于 2023年07月27日 的回复
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J. #Team6

8/10 还可以

Jeffrey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was what one would expect for the price. It was clean and staff was friendly
2023 年 7 月入住 1 晚
Brand Experience Team 于 2023年07月18日 的回复
Hi Jeffrey,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 一般

Shannon

与家人出行, 带宠物出行
满意：员工和服务
Good for a passing thru. Lady at night working the desk was very nice and helpful
2023 年 6 月入住 2 晚
Brand Experience Team 于 2023年06月27日 的回复
Hi Shannon,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 糟糕

Robert

2023 年 6 月入住 4 晚

4/10 很差

Kevin

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
Door wouldn't close all the way. When finally got it to you could see light around it. . no weather stripping. Toilet wouldn't flush. Room was almost 90 degrees when first went in. Took a long time to cool down Was way to tired to care . Didn't understand the cleaning deposit had to leave on top of the room payment. Suppose to get it back havnt yet.wont be staying there again .
2023 年 6 月入住 1 晚
Nancy Y. 于 2023年06月15日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 糟糕

Stefanie

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gross Motel
The place was dirty and there were substance users everywhere. I was assigned a room with filth left in the bathroom and was moved to a different room that was just as bad. The ground had garbage and loitering everywhere. They took my deposit and then when I checked out “couldn’t find it”. Do not stay here!
2023 年 4 月入住 2 晚

2/10 糟糕

William

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
More of 20 people walking around the parking lot all night.. obviously on drugs.. terrible feeling I couldn’t sleep at all .. next day tiered for keep going on my destination
2023 年 3 月入住 1 晚
Brand Experience Team 于 2023年04月25日 的回复
Hi William,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 超赞

LISA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 3 晚

2/10 糟糕

Tierra

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Wasn’t great
2023 年 4 月入住 1 晚

4/10 很差

Barry

不满意：住宿条件和设施
It all depends upon your travel needs.
No towels or soap in the room when we checked in. Fortunately the service desk had some on hand. The room was advertised as having a refrigerator—it did, but it did not work. Excellent TV set and good program selection. Very noisy outside in parking area and next door restaurant until after 1am. Staff friendly and tried to be helpful. Overall condition of the motel building was poor—little or no upkeep of the property. Best feature was the convenient location for travelers. Low cost but short on some basics.
2023 年 3 月入住 1 晚
Nancy Y. 于 2023年04月12日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 糟糕

Darvyn

团体旅客
不满意：员工和服务
No me atendieron bien es más no pude quedarme en la abitacion por mal servicio
2023 年 3 月入住 1 晚

4/10 很差

Ethan

不满意：清洁度、员工和服务、住宿条件和设施
Very dirty conditions
2023 年 3 月入住 1 晚
Brand Experience Team 于 2023年03月28日 的回复
Hi Ethan,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 很差

Maurice

不满意：服务设施，清洁度
Bed linen WAS NOT exactly pure & clean. There was trash under the bed (I took pictures for proof). The tub/shower curtains were NOT clean & sanitary in appearance.
2023 年 3 月入住 3 晚