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“Such a funky property but great rooms for a small family- played ping pong in the lobby every night. Great location downtown.”

“Everything was great!”

“Nice historic hotel. Great location.”

“This was even better in person. What a lovely location. We will be staying here if we ever visit Chattanooga again!”

“We had a one bedroom suite with plenty of room and I especially appreciated the clean scent as if the floors were just mopped with Fabuloso or Pinesol instead of the usual hotel scent. The staff was friendly and helpful. The only opportunity is valet parking. We had to wait entirely too long and not because the young men weren't working. They were running. The system just doesn't flow well. That said, I liked the property and our room. I would stay here again.”

“Great location! Amazing place to stay”

“Breakfast was amazing and free. One of my favorites. Had an omelete on one day and avocado toast the next. Depends on the day and chef special. Free selection of drinks from the bar, with token, from 5-630. My girls loved the shirley temples. I really enjoyed the stay with exception of the room temp. It was set at 68, felt way hotter, they do not let it go lower even if you change it. We requested a fan. Do not valet on busy days. We went on the 4th of July weekend. We had a 40 minute wait to……

“The reason for poor review was that Expedia had not finalized my reservation with the hotel. Hotel staff could find it by back searching Expedia reservations but Expedia had not took last step to send to Hyatt. Beware of Expedia!!”

“This is a unique and lovely property. The staff is extremely friendly and go above and beyond to make you feel welcome. We loved our room the orient. The breakfast was simple but tasty.”

“We stayed on the 10th floor. Everything was excellent except the noise level from the streets below. No fault of the hotel or staff themselves but quite noisy. Of course it also was a holiday weekend. The staff was awesome and clean rooms with tidying up daily. Everyone was always friendly. The valets were always friendly but when we picked up our vehicle the last day, it was evident that the controls were messed with in the vehicle and that was not necessary. Other than those two very minor……

“I told a used pad wrapper in the room on the floor, the power went out outside where we valet park and it was pitch black and scary, and our tv didn’t work. For $194 a night, it wasn’t worth it AT ALL”

“Nice hotel.Clean. Closest hotel to the river is a big plus. Parking is a nightmare because garage is separated from the hotel. It's a weird setup.”

“Very nice place to stay”

“New property and very clean. Rooms are on the smaller side.”

“Excellent”

“It was good that you could go in near a side door. Made it a lot easier.”

“Great hotel, great location, highly recommend it.”

“So dirty cause the bath towel has hair”