“This is a lovely hotel in an amazing location. The staff are all super friendly and helpful and go out of their way to make you feel at home and looked after. Only caveats are that the rooms are small and that it being a gorgeous old building, it doesn't have a lift/elevator, so if you have heavy luggage or issues with stairs, ask for ground floor rooms.”
“This is a lovely hotel in an amazing location. The staff are all super friendly and helpful and go out of their way to make you feel at home and looked after. Only caveats are that the rooms are small and that it being a gorgeous old building, it doesn't have a lift/elevator, so if you have heavy luggage or issues with stairs, ask for ground floor rooms.”
“Beautifully designed room.Warm, cozy and elegant common areas. Located in a residential neighborhood close to the subway and within walking distance to shops, museums, cafes and restaurants. Staff were great and welcoming. Perfect!”
“Beautifully designed room.Warm, cozy and elegant common areas. Located in a residential neighborhood close to the subway and within walking distance to shops, museums, cafes and restaurants. Staff were great and welcoming. Perfect!”
“The hotel location is near Victoria Coach Station which takes less than 1 hour from Heathrow Airport by National Express bus. Good breakfast! Staffs are helpful.”
“The hotel location is near Victoria Coach Station which takes less than 1 hour from Heathrow Airport by National Express bus. Good breakfast! Staffs are helpful.”
“Everything is good! Bell boy service is very good, very smart and helpful !
But The staff who cleaned the room was average, because he would mess up my pajamas and comb them! Won't fold well! In addition, the hotel's front desk female staff even less commendable, because she was very helpful, because I do not make a long distance phone call to the driver, I hope she can help, she finally did not help me, I'm your customer, why not help me?”
“Everything is good! Bell boy service is very good, very smart and helpful !
But The staff who cleaned the room was average, because he would mess up my pajamas and comb them! Won't fold well! In addition, the hotel's front desk female staff even less commendable, because she was very helpful, because I do not make a long distance phone call to the driver, I hope she can help, she finally did not help me, I'm your customer, why not help me?”
“The room is full of high tech stuff. Big TV and massage bed. The hotel is closed to the Victoria Coach station, 5 min walk, which can take the bus directly to the airport. The only disappointment is the room and bathing area just too small. I suggest them try to use bath screen to keep the bathroom dry”
“The room is full of high tech stuff. Big TV and massage bed. The hotel is closed to the Victoria Coach station, 5 min walk, which can take the bus directly to the airport. The only disappointment is the room and bathing area just too small. I suggest them try to use bath screen to keep the bathroom dry”
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."