Staff was extremely helpful if solving my unusual problems. Their command of English was excellent and they were able to solve my problem. Could not have been more helpful.
真实旅客
2019 年 10 月入住 2 晚
Shimao Yuluxe Hotel Chengdu 于 2019年11月21日 的回复
Thank you for choosing to stay at Shimao Yuluxe Hotel Chengdu , thank you for your recognition and affirmation, we will continue to make efforts to continuously improve, to bring you a better quality stay experience. Looking forward to your next visit, I wish you a happy life.
8/10 还可以
真实旅客
2019年09月25日
满意:员工和服务,清洁度
The beddings are not very comfy. The AC is a bit noisy. Otherwise it’s a good hotel.
真实旅客
2019 年 9 月入住 2 晚
Guest Servies Manager 于 2019年10月8日 的回复
Dear Guest, Thank you very much for taking the time to write a review for us,First of all,thank you for your comments, I apologize for your experience with dinning area.We will make corresponding improvements for that.We really appreciate your comments and feedbacks; furthermore we hope to welcome you back to our hotel in the very near future.