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关于ITC 格兰德金奈佐拉豪华精选酒店的点评

5 out of 5
ITC 格兰德金奈佐拉豪华精选酒店
# 63 Mount Road, Guindy, Chennai, Tamil Nadu

点评

8.8

超赞

10 分 - 超赞。361 条好评，共有 569 条点评" "
8 分 - 还可以。117 条好评，共有 569 条点评" "
6 分 - 一般。44 条好评，共有 569 条点评" "
4 分 - 很差。24 条好评，共有 569 条点评" "
2 分 - 糟糕。23 条好评，共有 569 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

POYAO

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
完美服務
服務人員細心且熱情!
2019 年 11 月入住 1 晚
Samir Jilani 于 2019年12月6日 的回复
Dear Guest, Namaste! Thank your a positive rating and feedback for our property on this platform. It was a delight to have you with us and we sincerely look forward to welcoming you back soon! Warm Regards, Samir Jilani Hotel Manager ITC Grand Chola

8/10 还可以

GAU CHENG CARLTON

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 12 月入住 2 晚

10/10 超赞

Cheng-Fan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

Muthukumaran

不满意：清洁度、员工和服务、住宿条件和设施
No standards

10/10 超赞

Deepak

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great!
2024 年 4 月入住 1 晚
Upender Singh Tomar 于 2024年04月17日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Priyank

2024 年 4 月入住 4 晚

10/10 超赞

kajan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Upender Singh Tomar 于 2024年04月10日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Arun，Whitehouse

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service. Cleanliness is great. Kind staffs.
2024 年 3 月入住 1 晚
Upender Singh Tomar 于 2024年03月31日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

4/10 很差

john

I'm glad it was only one night. Despite asking for a quiet room away from the construction, and despite the fact I had paid for a premium room type, they put me in a room looking right into the scaffolding, over the noisy street and the subway line. Then they moved me - right down the hall, with the same noise issues. On the third try I got a room on the other side of the hallway, but it was still noisy thanks to activity in the hallways at 2:00 in the morning, and the airplane noise. The facilities are dated, under renovation, and generally cold and sterile, as is the service. This is a big mid range hotel that is okay if you don't need quiet and you can't afford Leela Palace.
2024 年 3 月入住 1 晚
Upender Singh Tomar 于 2024年03月19日 的回复
Dear Mr. Jhon,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback. We are disheartened to know that you didn't have a great experience with us. However, I hope our representative from the Hotel has reached out to you.I will sincerely hope that you will give us another opportunity to welcome you at the property and serve you better. Responsibly Yours,Upender Singh TomarResident Manager

10/10 超赞

Rajesh，EDISON

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Efficient and Quality staff service. Plenty of food options, Clean
2024 年 3 月入住 1 晚
Upender Singh Tomar 于 2024年03月11日 的回复
Dear Mr. Rajesh,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Rakesh，RIVERSIDE

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Exceptional.
2024 年 2 月入住 4 晚
Upender Singh Tomar 于 2024年03月4日 的回复
Dear Mr. Rakesh,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Ganesh

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Shift manager is great, helpful guy
2024 年 2 月入住 3 晚
Upender Singh Tomar 于 2024年03月4日 的回复
Dear Mr. Ganesh,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Nafia

2024 年 1 月入住 5 晚
Upender Singh Tomar 于 2024年03月21日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Erik

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love
2024 年 2 月入住 1 晚
Upender Singh Tomar 于 2024年02月7日 的回复
Dear Mr. Erik,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

4/10 很差

Kakali

不满意：清洁度、服务设施、住宿条件和设施
Property is not clean and not up to date with technology. I reserved an apartment kind of room which had very bad phones and no ipad/tab. Whenever I called reception for any help (primarily to book a car) they said they will call me back and never did. I had to call few times to get the service. They provided some towel arts in my room which was fantastic. Other than that this hotel is not even worth getting a 3 star.
2024 年 1 月入住 4 晚
Upender Singh Tomar 于 2024年02月7日 的回复
Dear Ms. Kakali,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Carolyn，Media

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Excellent stay, well-appointed large hotel rooms, lots of amenities and good, courteous staff support- will definitely stay here again in the future if I visit this city again!
2024 年 1 月入住 1 晚
Upender Singh Tomar 于 2024年02月7日 的回复
Dear Ms. Carolyn,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

2/10 糟糕

Ashwin Rao

2024 年 1 月入住 2 晚
Upender Singh Tomar 于 2024年01月23日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Louise

Check in was slow
2024 年 1 月入住 1 晚
Upender Singh Tomar 于 2024年01月23日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Upender Singh Tomar 于 2024年01月23日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

DRMRSDIDASIBYLLA

与家人及幼儿出行, 与家人出行, 带宠物出行, 与配偶出行, 商务旅客
满意：清洁度、服务设施、住宿条件和设施
2024 年 1 月入住 3 晚
Upender Singh Tomar 于 2024年01月11日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

PRAMILA

2024 年 1 月入住 2 晚
Upender Singh Tomar 于 2024年01月11日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

8/10 还可以

Batumalai

满意：清洁度、员工和服务、住宿条件和设施
Staff service could be better. Especially at breakfast. They always forget our request and never return.
2024 年 1 月入住 3 晚
Upender Singh Tomar 于 2024年01月11日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Melur

与家人出行
满意：服务设施
Nicely appointed hotel. Breakfast is excellent. Plane noise is a problem at night.
2024 年 1 月入住 3 晚
Upender Singh Tomar 于 2024年01月11日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

8/10 还可以

robert

2024 年 1 月入住 1 晚
Upender Singh Tomar 于 2024年01月11日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

4/10 很差

Eunkyo

2023 年 12 月入住 2 晚
Upender Singh Tomar 于 2024年01月11日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Jae Ryoung

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Upender Singh Tomar 于 2024年01月11日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Upender Singh Tomar 于 2024年01月11日 的回复
Dear Mr. James,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Srivatsava，mountain view

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful interiors
2023 年 12 月入住 1 晚
Upender Singh Tomar 于 2023年12月29日 的回复
Dear Mr. Srivastava,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Shriram

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great property with variety of dining options
2023 年 12 月入住 2 晚
Upender Singh Tomar 于 2023年12月29日 的回复
Dear Mr. Shriram,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

8/10 还可以

Devanand

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Upender Singh Tomar 于 2023年12月29日 的回复
Dear Mr. Devanand,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Ravichandran

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Upender Singh Tomar 于 2023年12月29日 的回复
Dear Mr. Ravichandran,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Anantha

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Upender Singh Tomar 于 2023年12月29日 的回复
Dear Ms. Anantha,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

6/10 一般

Mayuri

Upender Singh Tomar 于 2024年02月8日 的回复
Dear Ms. Mayuri,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

6/10 一般

Meena

与家人及幼儿出行
满意：住宿条件和设施，员工和服务
Our stay was comfortable. I would have appreciated better cleanliness - both the rooms and the breakfast buffet areas lacked cleanliness. There were flies buzzing around our table that made the dining experience bad.
Upender Singh Tomar 于 2024年02月7日 的回复
Dear Ms. Meena,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback. Therefore we have made a note of your your feedback and will ensure better services upon your return.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Vivek

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Upender Singh Tomar 于 2023年12月29日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

PRAKASH

2023 年 12 月入住 1 晚
Upender Singh Tomar 于 2023年12月29日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Abhijit

满意：清洁度、员工和服务、住宿条件和设施
Excellent property
2023 年 12 月入住 1 晚
Upender Singh Tomar 于 2023年12月29日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Mireno

2023 年 12 月入住 7 晚
Upender Singh Tomar 于 2024年01月11日 的回复
Dear Mr. Mireno,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Upender Singh Tomar 于 2023年12月29日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

ABDULAZIZ

团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
very nice hotel
2023 年 11 月入住 5 晚
Upender Singh Tomar 于 2023年12月29日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

sumathi

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were stranded with flight cancellations due to the hurricane in Chennai. The customer service this staff provided exceeded all expectations. In fact Shivani Gupta from customer service even helped me with a refund from an entirely unrelated issue. They looked after so many customers with complete ease. I wrote this so that the staff can be commended by the management for their performance today. The hotel was at more than capacity. They did it gracefully. Shiva I and yogeewaran at the desk but all the others were equally exceptional as they dealt with other clients.
Upender Singh Tomar 于 2024年02月26日 的回复
Dear Ms. Sumathi,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Adithya

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The grand chola is the best hotel in Chennai hands down. Everything they offer is premium and the level of detail can be observed in many small aspects of the experience. Huge shout out to Monisha from the reception team for taking my family to tour around the hotel. It was wonderful to see the significance
2023 年 11 月入住 2 晚
Upender Singh Tomar 于 2023年11月29日 的回复
Dear Mr. Adithya,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Christian

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Upender Singh Tomar 于 2023年11月29日 的回复
Dear Mr. Christian,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

JINSUBB

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
Upender Singh Tomar 于 2023年11月15日 的回复
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

DEEPAK

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service with a smile from everyone
2023 年 10 月入住 1 晚
Upender Singh Tomar 于 2023年10月25日 的回复
Dear Mr. Deepak,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Anushka

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I stayed in the 2 bedroom ‘residence’ apartment and it was perfect. The rooms were spacious and each had an large bathroom with shower, toilet and bath. The kitchen area was well equipped with dishes, microwave, cutlery, fridge, dishwasher and coffee machine. This was the perfect option for us as we wanted to hang out as a family in our down time, The breakfast buffet was vast with many hot options - Indian and western. We even went to Peshawari for dinner one night / excellent north West Indian food. Staff were attentive and friendly. They went over and above to help us. The pools were refreshing after a day out - cool water and enough space to do short laps. We used Ubers for transport and the location was convenient to get into town
2023 年 10 月入住 2 晚
Upender Singh Tomar 于 2023年10月25日 的回复
Dear Ms. Anushka,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

8/10 还可以

Kamlesh

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Affordable dining options
2023 年 10 月入住 2 晚
Upender Singh Tomar 于 2023年10月25日 的回复
Dear Kamlesh,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Jack

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Excellent as always no complaints at all
Masala Dosa wow
Beautiful
2023 年 10 月入住 5 晚
Upender Singh Tomar 于 2023年10月25日 的回复
Dear Mr. Jack,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

nuzat ali

2023 年 10 月入住 1 晚
Upender Singh Tomar 于 2023年10月25日 的回复
Dear Mr. Ali,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 超赞

Chandramouleeswaran，woodbury

满意：清洁度、员工和服务、住宿条件和设施
Great service and enjoyed our stay
2023 年 9 月入住 2 晚
Upender Singh Tomar 于 2023年10月25日 的回复
Dear Mr. Chandramouleeswaran,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola