柴郡出租公寓

「NO WORKING WINDOWS The photos of the apartments are all mixed up so its not possible to see the actual apartment you will be allocated. The apartment I was allocated had no widow in the bathroom and the air vent did not work. Next to the bathroom is the bedroom which also had no window. There was one window in the living room/kitchen that was painted shut. It was clear that the apartment had not been aired out for a long long time. It was incredibly stuffy and did not smell fresh. The apartment...

「This is a clean and spacious apartment . Very conveniently located . There is a supermarket opposite and although it is on a busy road it is well sound proofed so I had a good nights sleep in a very comfortable bed. It is also good value.」

「Personalet er meget venligt, men jeg ville springe morgenmaden over」

「Once we found the property it was such a lovely stay. You do have to go up some stairs so bare that in mind but other than that it was amazing. Great location close to shops, bars and restaurants. Hosts were really lovely and communicative.」

「Slight issue with a bin not being emptied from previous guests when we arrived which was rectified within minutes of contacting the owners. Bottle of prosecco left for us as a goodwill gesture. Excellent service」

「Nice and clean but communication not good. Calls not answered. But overall ok」

「Firstly the location is excellent right in the centre so most things are easily walkable. The apartment itself was spotless with everything you could need and the online guide provided by the host really useful.we managed to get parked opposite ( only 2 places left) but it was a busy weekend with the Tom jones concert and pride March. The host was excellent and messaged to let us know the apartment was ready early overall a great stay」

「Comms for access/check-in details was awful. Still in the dark as we set off on the day. While driving there, they called saying the house wasn't available due to a leak, so moved us to a different one nearer the town centre. Not ideal since no garden or parking, but said they would refund the parking fees. I'm still waiting for that refund 2 weeks later! No comms for over a week now despite sending receipts as requested. Broken glass on the bedroom floor which my sister nearly stood on too! Not...

「Turned up to the hotel to be told we didn’t have a booking. Zero empathy or customer service. I had driven 3 hours and myself and my 1 year old had no place to stay and hotels.com weren’t able to relocate us so had to drive home. 」

「Property was spotlessly clean, very roomy close to supermarket opposite and takeaways 2 minutes walk, Dudley is an excellent host he couldn’t be more helpful answered our questions promptly nothing was too much trouble, would certainly come again」

「Location was great- 10 min walk to centre. Property was huge- good for hen/stag do, which it is probably aimed at. The property is tired, showers cold or low pressure/ not overly clean. Feels like it needs a good deep clean, wouldn’t want to walk round with bare feet. Unfortunately, one of our party cut their foot on smashed glass in the hot tub. Additionally, one of the children also found smashed glass on the floor in the living area but fortunately was not hurt. 」