Chesterhill Hotel with Pool

"The check in staff asked for my credit card and then told me it didn't match the booking (because I booked through a 3rd party so it showed up as a virtual card). I showed him my card and assured him that it was the card used to book the room online. He wrote the numbers down on a sheet of paper (huge risk for fraud/scamming). There was no elevator. The pool had no towels. When I asked the front desk for towels I received an attitude and he said they were low on towels......okay, this is not my problem and towels need to be provided. He handed me one towel. Just one. The stairway smells musty, there was something goopy on the handrail. The flooring upstairs was awful. The plank flooring was warped and lifting in numerous places. Once in the room, we heard and felt kids running up and down the hallway playing. I waited a few minutes then had to open the door and ask them to stop because it shook the whole floor not to mention how loud they were yelling. Breakfast the next morning was the only good thing. The waffle mix was empty but more was brought out after I asked. Drive a little further and stay somewhere better. This one is rundown and sketchy."

"He hotel was very clean and comfortable. The staff friendly and professional. We couldn’t have asked for more"

"Everything was top notch I would definitely recommend and will stay again "

"yes"

"I stay here at least 2 times a year and I love it. Staff is friendly. Breakfast is great! "

"breakfast was great and hot, rooms are excellent condition ,staff was amazing beds were very comfortable "