2/10 很差
真實旅客
2019 年 2 月 21 日
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Be carful ! Not recommend !!!
We had really horrible experince with this hotel !
1: The air conditioning had an horrible smell (like moisture or dead rat inside). It takes two days for the hotel to change the room for us. They told us that is not possible because the baby bed is too big (wood and not foldable) to go through some doors…. So we stay one more night in the same room with an horrible smell.
2: After finally change the room, they told us they will move everything for us because we went out for all day. The hotel staff lost two things for my baby very important ! And there is no apology or compensation !
3: The staff hotel didn’t clean correctly the towels and the room. I found dirty shoes mark on the sheets. Two times !
7: The floor wasn’t clean every day. We need to clean it by ourself !
8: Even the panel on the door “ don’t disturb” , the staff still go in the room with the door key by themselves !!
9: The room have a lot mosquito, not because is mountain, it because the stuff they don't close the door when they go in !
For finish : the reception is not professional at all ! They speak really poor english ! when you told them to do something for you , they will just forget in the next second ! laughing and chatting is their're job !
Not recommend It's not the same as the photo and really far to the city !!!
真實旅客
於 2019 年 2 月住了 7 晚