4/10 很差
Paul
2024年01月14日
不满意:清洁度、员工和服务、客房舒适度
Rude, arrogant staff
Staff incredibly rude including in restaurant.
Quite rude allowing entry to hotel in evening. Very rude in restaurant despite them getting the order wrong….3 times. Then arguing that one of the group ordered something theu hadn’t even seen on the menu instead of steak, despite asking for it medium rare.
Muttering in Italian as he walked away, clearly angry and practically throwing the plate down on the table.
Then when it was time to pay, fairly sure the person from front desk called us swear words, not realising we knew what the word ‘putana’ means.
2nd business trip at this hotel, first one 18 months ago. Never again.
Paul
2024 年 1 月入住 2 晚