The rooms smell musty, carpet was heavily stained. Even though I had confirmed an easy access room, they gave us a room on the third floor, and the elevator was not working for ALL FOUR DAYS that we were there, room did not get cleaned even though we had requested it the day before. They were supposed to discount the bill for all the hassle, but the manager was never to be found on the property.
shakkar
於 2025 年 7 月住了 4 晚
10/10 優異
Hang
2025 年 7 月 23 日
讚好:設施服務和住宿狀況
I didn’t like the layer of dusts on the air conditioner
Hang
於 2025 年 7 月住了 4 晚
2/10 很差
Michelle
伴侶同遊
2025 年 7 月 22 日
不滿:整潔度、設施服務和住宿狀況
We should have left when they said the elevator was not working….
Breakfast-terrible
Floors-filthy
Towels- paper thin
Beds-too small for two people… what size are those anyway?
Overall place was worn down and dirty… was there any cleaning staff??? (Something other than the take what you need off the cart at the end of the hallway might be a step up.)
Desk staff… was friendly
Surrounding restaurants were great!
Find another place to stay- my advice to others.
Michelle
於 2025 年 7 月住了 3 晚
2/10 很差
Natalie
家人同遊
2025 年 7 月 22 日
不滿:整潔度、職員與服務和住宿狀況
This was by far the worst hotel state I’ve ever had. Elevator was broken. Hallway was dirty room was outdated needed maintenance repairs torn mattress cover stains everywhere refuse to give a refund. I highly recommend not staying here.
Natalie
於 2025 年 7 月住了 3 晚
6/10 一般
Richard
家人同遊
2025 年 7 月 19 日
讚好:職員與服務
不滿:設施服務
I think the whole hotel could use a very serious update. The rooms were clean but in a mild state of disrepair. The wall next to the tub is rotting and has opened up leaving a stain. The headboards should be replaced. They have claw marks in them. No coffee machine in the room. The breakfeast area was clean but one of the machines kept tripping an alarm. That made breakfeast very noisey. We did not have the need to interact with the staff much. I have nothing negative to say about the personal.
Richard
於 2025 年 7 月住了 3 晚
6/10 一般
meisiwaty
家人同遊
2025 年 7 月 15 日
讚好:整潔度和設施服務
The breakfast was good but the elevator was not working. Also, the Wi-Fi was down for much of the first day. They do make these clear upon your arrival and you are allowed to receive a refund.
meisiwaty
於 2025 年 7 月住了 2 晚
4/10 欠佳
Talha
2025 年 7 月 14 日
不滿:職員與服務和住宿狀況
Poor internet, no room service available.
Talha
於 2025 年 7 月住了 2 晚
2/10 很差
Ruel
家人同遊
2025 年 7 月 14 日
不滿:整潔度、設施服務和住宿狀況
staff are friendly but my room is so old including the toilet and it was so dirty including the carpets
Ruel
於 2025 年 7 月住了 2 晚
4/10 欠佳
Jeff
家人同遊
2025 年 7 月 13 日
不滿:設施服務和住宿狀況
Not like the pictures and needs serious renovations. The bathroom sink has multiple cracks, in room coffee maker, and the room wasn’t cleaned very well.
Jeff
於 2025 年 7 月住了 1 晚
8/10 不錯
Vinu
家人同遊
2025 年 7 月 12 日
讚好:設施服務
Breakfast had decent options. Good for family with kids.
The front office manager during the evening hours - Mr. David was helpful in addressing any concerns immediately
Vinu
於 2025 年 7 月住了 4 晚
10/10 優異
Diane
家人同遊
2025 年 7 月 10 日
讚好:整潔度
不滿:職員與服務和設施服務
The house keeping part was not good at all. U had to put in for room service just to get it 24 hrs ahead of time . Ridiculous. Room service is everyday. No tub stopper the water smelled to me when it came on.
Diane
於 2025 年 7 月住了 3 晚
8/10 不錯
euna
2025 年 7 月 3 日
讚好:整潔度、職員與服務和住宿狀況
euna
於 2025 年 7 月住了 1 晚
10/10 優異
Michelle (Knoxville)
2025 年 7 月 3 日
Michelle
於 2025 年 6 月住了 1 晚
4/10 欠佳
Larry
伴侶同遊
2025 年 7 月 2 日
不滿:整潔度、設施服務和住宿狀況
Mold. Poor quality pilllows and sheets. Frayed towels, and only 2. Disappointing in too many ways to name. Suggest you skip over this one.
Larry
於 2025 年 6 月住了 2 晚
10/10 優異
Gerald (Grayslake)
2025 年 7 月 1 日
讚好:整潔度、職員與服務和住宿狀況
.
Gerald
於 2025 年 6 月住了 1 晚
4/10 欠佳
Danylo
2025 年 6 月 30 日
不滿:整潔度和住宿狀況
.
Danylo
於 2025 年 6 月住了 2 晚
10/10 優異
Myat Thanda
家人同遊
2025 年 6 月 29 日
This is my fourth trip to Chicago area and this is one of the best hotels with its rate. Staff and service are good too.
Thx!
Myat Thanda
於 2025 年 6 月住了 1 晚
8/10 不錯
Amanda
親子同遊
2025 年 6 月 28 日
讚好:整潔度、設施服務和住宿狀況
We slept well and had a good breakfast the next morning!
Amanda
於 2025 年 6 月住了 1 晚
6/10 一般
Shantal
家人同遊
2025 年 6 月 26 日
讚好:整潔度
不滿:設施服務
Refrigerator was broken, the pillows was dirty, and the ac wasn’t blowing enough
Shantal
於 2025 年 6 月住了 4 晚
8/10 不錯
Linda
2025 年 6 月 24 日
讚好:住宿狀況
Wish it had a pool. No hair dryer. Better shampoo and conditioner at others. Was clean, bed comfortable