We stayed over St. Patrick's Day weekend, when we showed up to the hotel for the check in time of 3pm, we were unable to check in because the rooms weren't ready. We had walked from a parking ramp 6 blocks away and had no where to go. The staff was pleasant, but was unable to give us a time frame of when our room would be ready, nor did anyone communicate the delay that we would not be able to get into our room. They also told me because I booked through a third party that I was not entitled to a discounted rate. It was very frustrating. The hotel is within walking distance to a lot, but it didn't feel very cleanly and the mattresses were uncomfortable. I would not stay here again solely based on the check in experience.