Nice location; the room is clean but a little bit old fashion.
真实旅客
2019 年 5 月入住 2 晚
6/10 一般
Zhiyang
2018年08月15日
满意:清洁度
Zhiyang
2018 年 8 月入住 2 晚
10/10 超赞
Hirofumi
商务旅客
2024年06月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Shuttle service to the airport was convenient. The staff kindly drove the bus although passenger was only me.
Hirofumi
2024 年 6 月入住 3 晚
8/10 还可以
Omar
2024年06月13日
满意:清洁度、员工和服务、住宿条件和设施
Omar
2024 年 6 月入住 3 晚
6/10 一般
Jessica
2024年06月12日
Jessica
2024 年 6 月入住 1 晚
2/10 糟糕
milan
2024年06月10日
不满意:住宿条件和设施,员工和服务
The service at the property was horrible. We had two rooms and had a terrible experience: in fact one of the rooms was dirty when we checked in and we had to get it cleaned right away. They also only did housekeeping once and did not refill shampoo/replace towels or coffee cups. We had to repeatedly escalate to management to get our rooms cleaned even though they were supposed to clean it each day. Even after we alerted management, housekeeping was not up to par and rooms were left relatively dirty. We booked this hotel because it is a Hilton, but they do not deserve to be under the umbrella. Horrible experience, will never book again.
milan
2024 年 6 月入住 2 晚
6/10 一般
Mark
与配偶出行
2024年06月10日
满意:员工和服务,清洁度
Really wished they had a fridge in the room. Seemed weird not to have one. Bed was comfortable. Food was way overpriced but I guess that’s Chicago. $17 cheese sticks… wha? Convenient to the convention center.