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关于拉班克酒店的点评

4 out of 5
拉班克酒店
2034 Ridge Rd, Homewood, IL

点评

9.4

绝佳

10 分 - 超赞。264 条好评，共有 350 条点评" "
8 分 - 还可以。63 条好评，共有 350 条点评" "
6 分 - 一般。12 条好评，共有 350 条点评" "
4 分 - 很差。5 条好评，共有 350 条点评" "
2 分 - 糟糕。6 条好评，共有 350 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Shanequa

满意：清洁度、员工和服务、住宿条件和设施
It was nice
2024 年 5 月入住 1 晚

10/10 超赞

Jesse

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Property was great Expedia was terrible. Reservations were inaccurate, rooms were cancelled and I had to pay again after I had already prepaid the account. Disappointing!
2024 年 4 月入住 2 晚
Sarah 于 2024年04月29日 的回复
Sorry you didn't have a good experience with Expedia but glad you enjoyed your stay. Please call us directly next time and we will make sure you have an easier experience.

10/10 超赞

Angela

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
We travel a lot and this, by far is one of the best properties for a wonderful stay.
2024 年 3 月入住 2 晚
Sarah 于 2024年04月29日 的回复
Thank you so much for the stellar review!

10/10 超赞

Michelle

满意：清洁度
2024 年 4 月入住 1 晚
Sarah 于 2024年04月29日 的回复
Merci Beaucoup!

10/10 超赞

Camille

满意：清洁度、员工和服务、住宿条件和设施
Lovely decor. Converted old bank with vault door and safe deposit box remnants all around.
2024 年 3 月入住 1 晚
Sarah 于 2024年03月13日 的回复
We are so happy you noticed our preservation of history! Thank you for the review.

10/10 超赞

whitney

满意：清洁度、员工和服务、住宿条件和设施
Awesome place
2024 年 2 月入住 1 晚
Sarah 于 2024年03月13日 的回复
Thank you for the great review!

10/10 超赞

Milica

2024 年 2 月入住 1 晚
Sarah 于 2024年02月16日 的回复
Merci deaucoup!

10/10 超赞

Nadia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Adorable boutique hotel. Good breakfast. Pricey but worth the money.
2024 年 2 月入住 1 晚
Sarah 于 2024年02月16日 的回复
Well we adore this review! thank you for sharing.

10/10 超赞

John

2024 年 1 月入住 1 晚
Sarah 于 2024年02月16日 的回复
Merci deaucoup!

10/10 超赞

Latoya

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Book this hotel now!
Superb! That’s the only thing I can think to say about this hotel. Perfect staycation. The modern looking this hotel can stand next to the Langham in Chicago.
2024 年 1 月入住 1 晚
Sarah 于 2024年01月17日 的回复
This is one of the best reviews! We take a lot of inspiration from the Langham in Chicago. Thank you so much.

10/10 超赞

Asjah

满意：清洁度、员工和服务、住宿条件和设施
would come back again
2024 年 1 月入住 1 晚
Sarah 于 2024年01月17日 的回复
Merci deaucoup!

8/10 还可以

Alex

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Sarah 于 2024年01月17日 的回复
Thank you for the review!

6/10 一般

DY

与家人出行
满意：客房舒适度
不满意：清洁度
Not as good as previous stay.
The room was mostly clean but there wasn’t any water like there was supposed to be, the toiletries were almost empty, the Kleenex was almost empty and didn’t get replaced. We only had our room serviced once and it was skipped even though we’d removed the do not disturb before leaving for the day. We’d had a long day at a family funeral and came back to an unclean room and were disappointed. We spoke with some locals who’d mentioned some turnover in the restaurant and it seemed the hours and service were different from our last stay, which was only 3 months ago. When checking out there were no questions as to how our stay was, or request for feedback. The location is good, however.
2024 年 1 月入住 5 晚
Sarah 于 2024年01月17日 的回复
I apologize that we missed the mark from your last stay compared to this one. I hope you will let us make this up to you.

10/10 超赞

DeAaron

满意：清洁度、员工和服务、住宿条件和设施
This hotel was a wonderful experience! The staff was friendly and extremely helpful the room was clean
2023 年 12 月入住 2 晚
Sarah 于 2024年01月17日 的回复
Merci deaucoup

2/10 糟糕

Monae

不满意：员工和服务
2023 年 12 月入住 1 晚
Sarah 于 2024年01月17日 的回复
Sorry we did not meet your expectations. I hope we can make it up to you one day.

10/10 超赞

PATRICK

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Boutique hotel with very helpful staff.
2023 年 11 月入住 3 晚
Sarah 于 2024年01月17日 的回复
Thank you for the stella review!

10/10 超赞

Whitney

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice no complaints at all
2023 年 11 月入住 1 晚
Sarah 于 2024年01月17日 的回复
Merci deaucoup

10/10 超赞

Julie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Classy
Very beautiful and classy hotel. The room is very comfortable and modern. I will be returning
2023 年 11 月入住 1 晚
Sarah 于 2024年01月17日 的回复
We can not wait for your next stay!

10/10 超赞

Nabil，Brooklyn

满意：住宿条件和设施，清洁度
2023 年 11 月入住 2 晚
Sarah 于 2024年01月17日 的回复
Merci deaucoup

10/10 超赞

Ian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very cozy. We only stayed for a brief few days, it was very quiet, which made it easy to sleep thankfully. Breakfast was great, room was comfortable, staff were friendly. No complaints. Would go again
2023 年 11 月入住 2 晚

10/10 超赞

oladimeji

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
G8 elogant, clean, awesome place On par with hotels up north in Chicago. Every area gives a old skool elogant vibe.
2023 年 11 月入住 1 晚

10/10 超赞

Derek

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely love the classy and lavish decor among the surrounding small town feel. Super friendly hotel staff and great food as well as convenient location to transit and shops.
2023 年 10 月入住 4 晚

10/10 超赞

Diane

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
At home in Homewood
The entire experience was lovely. Comfy bed, friendly people, great service, yummy breakfast.
2023 年 10 月入住 1 晚
Sarah 于 2023年10月10日 的回复
Thank you so much for this stellar review! We can not wait to see you again.

10/10 超赞

Marianne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was just lovely! So very clean and very safe! Very upscale for the quaint town of Homewood.
2023 年 9 月入住 2 晚
Sarah 于 2023年10月3日 的回复
Merci! Thank you for this great review. We are so happy you enjoyed.

2/10 糟糕

Kathleen

2023 年 8 月入住 1 晚
Sarah 于 2023年08月9日 的回复
It is too bad you no showed your reservation because we are an absolute great property that you missed out on. We have a standard cancellation policy that we must follow. Hopeful you get to experience our lovely hotel in the future.

10/10 超赞

Steve

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place!
In town for my reunion. Hotel is very beautiful and very comfortable. Great service.
2023 年 7 月入住 1 晚
Sarah 于 2023年08月1日 的回复
Thank you for the stellar review. We hope you had fun with all of the festivities. We hope to see you at your next reunion.

10/10 超赞

JANIECE

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Everything
2023 年 7 月入住 2 晚
Sarah 于 2023年07月8日 的回复
Thank you for the stellar review! come again soon.

10/10 超赞

Patreze

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best Hotel Ever!!
Best stay ever!!! This hotel is top notch! I just left Paris, France, and had to come to Illinois. This hotel made me feel like I was still in Paris. I woke up to a Farmers market outside and awesome restaurants all around. Its located in a beautiful quaint town. I did not want to leave the jetted tub, the blackout curtains, amazing King bed and beautiful ambiance of the entire room.
2023 年 6 月入住 2 晚
Sarah 于 2023年07月8日 的回复
Merci! Thank you for this great review. We are so happy you enjoyed.

10/10 超赞

Meaghan

2023 年 6 月入住 2 晚
Sarah 于 2023年08月1日 的回复
Merci!

6/10 一般

Michael

与家人出行
满意：住宿条件和设施，清洁度
2023 年 6 月入住 1 晚
Sarah 于 2023年07月8日 的回复
Thank you for this feedback. Sorry we did not meet your perfect expectation but if you would reach out I would appreciate knowing how we could of made your stay better.

10/10 超赞

Lakeesha

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful hotel, wonderful stay.
The hotel is beautiful. All the staff are very friendly and hospitable. I would definitely stay again.
2023 年 5 月入住 3 晚
Sarah 于 2023年06月11日 的回复
And we can not wait for you to stay again!

10/10 超赞

Sharon L.

满意：清洁度、员工和服务、住宿条件和设施
What a great little hotel! Service was really good. And it has an old school luxe French vibe. And it also had a Tesla charger.
2023 年 5 月入住 1 晚
Sarah 于 2023年06月11日 的回复
Merci! Our small business appreciates the stellar review.

10/10 超赞

Racheal

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
Sarah 于 2023年06月11日 的回复
Thank you for the stellar review! We appreciate you supporting our small business.

10/10 超赞

Angelica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
Sarah 于 2023年06月11日 的回复
Thank you for the stellar review. We appreciate you!

8/10 还可以

Deidre

2023 年 5 月入住 1 晚
Sarah 于 2023年06月11日 的回复
Thank you for the review. Our small business appreciates you!

10/10 超赞

Christa

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a beautiful boutique hotel. The room and bathroom are gorgeous! The beds and linens are very comfortable.The restaurant is so good as well!
2023 年 4 月入住 2 晚
Sarah 于 2023年04月27日 的回复
Thank you for such a stellar review! We are so happy you enjoyed yourself.

10/10 超赞

Beth

与家人出行
满意：住宿条件和设施，清洁度
Very accommodating and friendly. I would stay again.
2023 年 4 月入住 2 晚
Sarah 于 2023年04月24日 的回复
Thank you for this stellar review! Can not wait for you to stay again.

8/10 还可以

Kimberly

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
I enjoyed my stay at this boutique hotel. The room was nice and cozy with thoughtful touches such as an umbrella in case it rained, and you didn't have yours on hand. The bathroom was lovely and having a water closet is always a nice feature. The walkable location was good for finding food and shopping. I will definitely be coming back and will also recommend to family and friends.
2023 年 4 月入住 1 晚
Sarah 于 2023年04月17日 的回复
Thank you so much for that lovely review about some of are many small touches. We can not wait for your next visit so we can show you more!

10/10 超赞

Carol

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Terrific hotel. Quiet. Beautiful rooms. Excellent staff and great location! I’m a repeat customer.
2023 年 4 月入住 1 晚
Sarah 于 2023年04月5日 的回复
Thank you so much for the stellar review! We are happy you had such a great time. We can not wait for your next visit here at LaBanque Hotel!

10/10 超赞

Leo

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
La Banque has been my go to stay in the area for several years when business takes me to the area. Always a great stay, never disappointed.
2023 年 3 月入住 1 晚
Sarah 于 2023年03月10日 的回复
Thank you so much for the stellar review! We are happy you always have such a great time. We aim to please!

6/10 一般

Anne

满意：清洁度、住宿条件和设施、客房舒适度
Slightly disappointing
This hotel is absolutely beautiful and very well decorated. Unfortunately, the experience we had didn't match the decor. TVs are impossible to navigate and we had to get the front desk person help us twice. The bed was comfortable but the pillows were way too soft, and there were no other options in the room. Bathroom was very clean but they obviously didn't check the complimentary boxed kit, ours was empty. The other items were a nice touch and plenty of towels.
2023 年 2 月入住 1 晚
Sarah 于 2023年02月15日 的回复
Thank you so much for this feedback.

10/10 超赞

Lucas

2023 年 2 月入住 1 晚
Sarah 于 2023年02月13日 的回复
Thank you so much for the stellar review! We are happy you had such a great time.

10/10 超赞

Kendra

2023 年 2 月入住 1 晚
Sarah 于 2023年06月11日 的回复
Merci Beaucoup!

10/10 超赞

Raymond

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The room was warm and inviting and very posh
2023 年 2 月入住 1 晚
Sarah 于 2023年02月6日 的回复
Thank you so much for the stellar review! We are happy you had such a great time.

10/10 超赞

Luma

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 3 晚
Sarah 于 2023年02月6日 的回复
Thank you so much for the stellar review! We are happy you had such a great time.

10/10 超赞

Michael

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice.
2023 年 1 月入住 1 晚

10/10 超赞

Kenisha

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great South Suburb Hotel Stay
Nice hotel in Homewood! Loved the new year eve bag with horns, beads, lei, a cookie and a small bottle of bubbly for the new year! Also loved the makeup towel in the bathroom!
2022 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful, beautiful hotel. Very clean. Great breakfast and friendly staff. Would love to stay there again!
2022 年 10 月入住 1 晚

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and quiet
Clean and quiet higher end hotel in a safe location.
2022 年 10 月入住 1 晚

10/10 超赞

Donald

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice.
2022 年 10 月入住 1 晚