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关于洛伊斯芝加哥酒店的点评

4.5 out of 5
洛伊斯芝加哥酒店
455 North Park Drive, Chicago, IL

点评

9.2

非常棒

10 分 - 超赞。1160 条好评，共有 1511 条点评" "
8 分 - 还可以。202 条好评，共有 1511 条点评" "
6 分 - 一般。79 条好评，共有 1511 条点评" "
4 分 - 很差。30 条好评，共有 1511 条点评" "
2 分 - 糟糕。40 条好评，共有 1511 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Junyue

2023 年 3 月入住 1 晚
Alex 于 2023年04月17日 的回复
Dear Junyue, thank you so much for staying with Loews Chicago Hotel. We are thrilled to hear you enjoyed your stay, and we appreciate the 5 star review. We hope to see you soon!

10/10 超赞

Zisen

2023 年 1 月入住 1 晚
Alex 于 2023年03月11日 的回复
Dear Zisen, thank you for staying with Loews Chicago Hotel. We are thrilled to hear you enjoyed your stay. We appreciate the 5 star review, and we hope to see you soon!

10/10 超赞

phil

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚
Yasmin Lopez 于 2022年10月17日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property and enjoy the rest of your day.

10/10 超赞

YIPING

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
一間不錯的飯店
地點非常棒，近高速公路，往返方便！訂了一間套房，房間寬敞、舒適！旅館附近有一間超市，購物方便！
客廳
臥室
2021 年 6 月入住 4 晚
Thomas 于 2021年06月16日 的回复
Thank you for the positive review and we are happy you like the hotel. Look forward to seeing you soon.

10/10 超赞

Mark

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Outstanding space in the heart of it all - yet, just off enough to be a great hideaway or escape. The front staff are outstanding and accomodating. A 5 * best place to stay.
2024 年 1 月入住 1 晚
Yasmin Lopez 于 2024年04月28日 的回复
Thanks so much for your review. We are happy to hear you enjoyed our property. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!

10/10 超赞

Malo

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Yasmin Lopez 于 2024年04月28日 的回复
Thanks so much for your review. We are happy to hear you enjoyed our property. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!

10/10 超赞

Linda

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location on the Chicago riverwalk and close to Navy Pier.
2024 年 4 月入住 3 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Linda, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Valejo，Las Vegas

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, wife and I stay here everytime we’re in town
2024 年 4 月入住 2 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Valejo, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Stacey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved everything about this property. Not one single complaint!!!
2024 年 4 月入住 2 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Stacey, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Derek，Wakefield

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
From the moment we checked in, we had a five star experience for our anniversary weekend away. The staff and bartenders gave great suggestions and the food in the hotel was NEXT LEVEL, the best cheeseburger I’ve ever had. We can’t wait to come back, loved this hotel!
2024 年 4 月入住 3 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Derek, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

carl

与家人出行, 与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Loews was top notch...the front desk was very personable and informational...(treated you like you mattered at check in) My guest remarked on how well built the property was, could not hear neighbors or ppl above us (we were on 7th floor) Very clean...gym had good equipment and views. The location is very hard to beat. We parked and never used the car again because everything was walking distance. This will no doubt be my go-to hotel whenever im in Chicago.
2024 年 4 月入住 2 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Carl, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

10/10 超赞

Colleen

满意：清洁度、员工和服务、住宿条件和设施
Loews is a great location, very clean, and friendly staff
2024 年 4 月入住 1 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Colleen, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

10/10 超赞

Amanda

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely stay! Close to Michigan Ave & the L. Spacious rooms, nice lobby. Parked off site with Spot Hero. Would stay again!
2024 年 4 月入住 2 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Amanda, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

8/10 还可以

Cinde

与家人出行
Nice & clean. Bath towels were rough, could have been softer.
2024 年 4 月入住 3 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Cinde, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Anakay

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful downtown scenery. The hotel was perfectly located near every where you would want to go. The hotel is self is comfortable and cozy I had the best sleeps and enjoyed the comforts within the room.
2024 年 4 月入住 2 晚
Luis O 于 2024年04月21日 的回复
Dear Anakay, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

10/10 超赞

Philip

与家人出行
满意：住宿条件和设施
Staff is outstanding. Very friendly and helpful. Gwen, the concierge, outstanding. The coffee shop hadn’t opened yet on the weekend, so the guy at the front desk(John?) patiently described how to walk to the closest one. My wife and I would definitely return to this hotel.
2024 年 4 月入住 1 晚
Luis O 于 2024年04月21日 的回复
Dear Philip, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

carolyn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Lovely hotel. Staff was very helpful! Really enjoyed our stay!
2024 年 4 月入住 2 晚
Luis O 于 2024年04月21日 的回复
Dear Carolyn, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Toshiro，Laguna Niguel

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very pet friendly hotel.
2024 年 3 月入住 3 晚
Luis O 于 2024年04月21日 的回复
Dear Toshiro, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Hugo

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
rooms are very clean personnel always eager to help, great service and perfect location.
2024 年 4 月入住 3 晚
Luis O 于 2024年04月12日 的回复
Thanks so much for your review. We are happy to hear you enjoyed our property and staff. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!

4/10 很差

Donald

满意：清洁度
不满意：员工和服务
The $25 “destination” fee was a surprise at checkout and ridiculous. I was not informed of it upon checkin or on Expedia when I booked the reservation.
2024 年 4 月入住 1 晚
Yasmin Lopez 于 2024年04月28日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 超赞

Erika

满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
Luis O 于 2024年04月12日 的回复
Dear Erika, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and we hope to see you again soon!

10/10 超赞

Kelli

2024 年 4 月入住 2 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Kelli, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Jonathan

与家人及幼儿出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quiet room with a great view. Great lobby bar and atmosphere.
2024 年 4 月入住 2 晚
Luis O 于 2024年04月12日 的回复
Dear Jonathan, thank you for choosing Loews Chicago Hotel. We are thrilled to see you enjoyed the lobby bar with the gathering area. We hope the next time your travels ring you to Chicago, we are your first choice!

10/10 超赞

Shivananda

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Luis O 于 2024年04月12日 的回复
Dear Shivananda, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

NOBUYUKI

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
perfect
2024 年 4 月入住 2 晚
Luis O 于 2024年04月12日 的回复
Dear Nobuyuki, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Amy

2024 年 4 月入住 1 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Amy, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Danielle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location; near navy pier and the pedestrian path for a nice run along the lake. Staff is quite good, very friendly and accommodating. Comfortable beds and pillows. A little street noise can be heard from the rooms. Not bad/loud.
2024 年 4 月入住 1 晚
Luis O 于 2024年04月12日 的回复
Thanks so much for your review. We are happy to hear you enjoyed our property and staff. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!

10/10 超赞

Justin

2024 年 4 月入住 4 晚
Yasmin Lopez 于 2024年04月28日 的回复
Dear Justin, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Suhhyun

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Luis O 于 2024年04月12日 的回复
Dear Suhhyun, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

10/10 超赞

Yuet Wan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall a luxury hotel but not As expensive as Trump Tower.
2024 年 3 月入住 2 晚
Luis O 于 2024年04月12日 的回复
Dear Yuet Wan, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Manuel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
😁
2024 年 3 月入住 2 晚
Yasmin Lopez 于 2024年04月5日 的回复
Dear Manuel, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

6/10 一般

Robyn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
There was nothing extraordinary about this hotel. Nothing that made it stand out. I was also not impressed with the unexpected “destination fee” of $25/day that could be used to buy coffee in the lobby since there wasn’t any complimentary coffee offered in the lobby. The rooms were equipped with coffee makers and housekeeping was excellent in replacing items used each day.
2024 年 3 月入住 5 晚
Yasmin Lopez 于 2024年04月5日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 超赞

Abayomi

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All went well
2024 年 3 月入住 1 晚
Yasmin Lopez 于 2024年04月5日 的回复
Dear Abayomi, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Marla

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property and hotel were beautiful, clean and well kept. The staff were friendly and helpful. Great customer! I booked the corner king room on the city side and my view was amazing. I will definitely stay here again when in Chicago.
2024 年 3 月入住 2 晚
Luis O 于 2024年04月3日 的回复
Dear Maria, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Tracy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Customer service was excellent!
2024 年 3 月入住 2 晚
Luis O 于 2024年04月3日 的回复
Dear Tracy, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Christine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great facility, friendly staff, good location.
2024 年 3 月入住 2 晚
Luis O 于 2024年04月3日 的回复
Dear Christine, thank you for choosing Loews Hotel Chicago. We are delighted for the 5 out of 5 rating and ecstatic you had a wonderful stay. We hope to see you again soon!

10/10 超赞

XIAOQING

满意：清洁度、员工和服务、服务设施、住宿条件和设施
great property
2024 年 3 月入住 1 晚
Yasmin Lopez 于 2024年04月1日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 超赞

Judith

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel. Clean, modern, family friendly. Desk staff were terrific and so nice. View from our room on 14th floor was amazing. Great location.
2024 年 3 月入住 2 晚
Luis O 于 2024年04月3日 的回复
Thanks so much for your review. We are happy to hear you enjoyed our property and staff. We know you have many options when it comes to hotels in the city, so thank you for choosing Loews. Have a great week and we hope to welcome you back again soon!

10/10 超赞

Ebony

2024 年 3 月入住 1 晚
Luis O 于 2024年04月21日 的回复
Dear Ebony, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Bryan

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Overall location and excellent service all around.
2024 年 3 月入住 3 晚
Yasmin Lopez 于 2024年04月5日 的回复
Dear Bryan, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

6/10 一般

sangtae

2024 年 3 月入住 2 晚
Luis O 于 2024年04月21日 的回复
Dear Sangtae, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Charles

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our experience was top notch from check in to check out. Our expectations were met with exceptional customer service and the central location of the property was a bonus. I loved the fireplace and cozy sitting area in the lobby. Our stay was for just one night however I will definitely return for a longer stay. This review would not be complete without mentioning the staff that went above and beyond to ensure our stay was optimal. Check in with Alex was seamless, all done with a friendly smile including a quick overview of the property. Gwen the concierge is truly a Gem. We were given a map of the area, food list with highlights of hot spots that match out palates. Gwen was a ray of sunshine and was there with a smile ready to assist and chat. Rouow is a server extraordinaire, he ran the bar single handedly mid-day and although there were an abundance of customers Rouow had a way of making each customer his priority giving excellent customer service. Jason was extremely helpful in our search for late night pizza, he was professional kind, and very dedicated in assisting us. Last but definitely not least Joe assisted us with our check out and making sure our bags were secure as we continued to explore the city before our departure. Thank you to the entire staff from doorman to housekeeping for your excellent customer service. We see and appreciate you!
2024 年 3 月入住 1 晚
Yasmin Lopez 于 2024年03月30日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 超赞

Paul

2024 年 3 月入住 4 晚
Luis O 于 2024年04月21日 的回复
Dear Paul, thank you for choosing Loews Chicago Hotel. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

8/10 还可以

Carlee

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Yasmin Lopez 于 2024年03月30日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 超赞

Barbara

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Close to Lake and very quiet
2024 年 3 月入住 1 晚
Yasmin Lopez 于 2024年03月30日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 超赞

George

满意：清洁度、员工和服务、住宿条件和设施
Great experience overall
2024 年 3 月入住 1 晚
Yasmin Lopez 于 2024年03月30日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 超赞

Kimberly

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly, everything was very clean, felt safe
2024 年 3 月入住 1 晚
Yasmin Lopez 于 2024年04月5日 的回复
Dear Kimberly, thank you for choosing Loews Chicago Hotel and for the 5 out of 5 rating. We appreciate the feedback and look forward to seeing you soon! Thank you again for staying with us.

10/10 超赞

Daniel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good job
2024 年 3 月入住 1 晚
Yasmin Lopez 于 2024年03月30日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

8/10 还可以

Louise

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Woken by noisy kids outside door at 0245 (happened last time too though was adults and a different floor), still awaiting receipt and itemized bill despite spelling email address out twice. Multiple stays to date so expect better. Valet and Felix excellent Please send receipt
2024 年 3 月入住 2 晚
Yasmin Lopez 于 2024年03月30日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.

10/10 超赞

Rob

满意：清洁度、员工和服务、住宿条件和设施
Great family spot
2024 年 3 月入住 1 晚
Yasmin Lopez 于 2024年03月30日 的回复
Thank you for the positive feedback. The Loews Chicago Hotel prides itself in providing our guest with a level of comfort, and service that most hotels do not offer. Hearing that you enjoyed your time with us, empowers us to maintain and exceed our guest expectation. Thanks for staying at our property, and enjoy the rest of your day.