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关于芝加哥唐人街的马里奥特春山套房的点评

3.5 out of 5
芝加哥唐人街的马里奥特春山套房
2357 S WENTWORTH AVE, Chicago, IL

点评

9.4

绝佳

10 分 - 超赞。457 条好评，共有 580 条点评" "
8 分 - 还可以。93 条好评，共有 580 条点评" "
6 分 - 一般。13 条好评，共有 580 条点评" "
4 分 - 很差。6 条好评，共有 580 条点评" "
2 分 - 糟糕。11 条好评，共有 580 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

meiqin

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚
Kevin W., GSM 于 2024年05月7日 的回复
Dear meiqin,Thank you for your rating! We're happy that you enjoyed your visit! We hope to see you again the next time you are in Chicago. Have a nice day! Sincerely,Kevin W., Guest Services Manager

8/10 还可以

Yanxia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
good
2024 年 3 月入住 5 晚
Kevin W., GSM 于 2024年04月15日 的回复
Dear Yanxia,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

8/10 还可以

SuruJoey

满意：员工和服务，清洁度
不满意：住宿条件和设施
除了停车不方便其他都很好的
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年03月29日 的回复
Dear SuruJoey,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

jie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
卫生非常好，而且吃的比较方便
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年03月29日 的回复
Dear jie, We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

ruiwen

满意：清洁度、员工和服务、住宿条件和设施
很好
2024 年 2 月入住 1 晚
Kevin W., GSM 于 2024年02月16日 的回复
Dear ruiwen,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Wenying

2023 年 9 月入住 1 晚
Moises V. - Front Office Supervisor 于 2023年10月28日 的回复
Thank you for your feedback Wenying! Come back and see us again soon!

8/10 还可以

Yong long

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Kevin W., GSM 于 2023年09月12日 的回复
Dear Yong long,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

kaisi

2023 年 9 月入住 2 晚
Kevin W., Guest Services Manager 于 2023年09月28日 的回复
Dear kaisi,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Lingling

2023 年 7 月入住 1 晚
Kevin W., GSM 于 2023年08月6日 的回复
Dear Lingling,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

yidong

2023 年 1 月入住 1 晚
Kevin W., GSM 于 2023年03月10日 的回复
Dear Yidong,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

8/10 还可以

Yong long

商务旅客
非常之好。洒店服务好
2022 年 7 月入住 2 晚
Kevin W., GSM 于 2022年07月7日 的回复
Dear Yong Long, Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon! Sincerely, Kevin W., Guest Services Manager

10/10 超赞

真实旅客

2021 年 7 月入住 2 晚
Kevin W., GSM 于 2021年07月21日 的回复
Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon! Sincerely, Kevin W., Guest Services Manager

8/10 还可以

Shu

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年05月15日 的回复
Dear Shu,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Thomas

Comfortable place
2024 年 5 月入住 5 晚

10/10 超赞

Joaquin，Cary

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love the ease of checkout!
2024 年 4 月入住 3 晚
Moises V. , Front Office Supervisor 于 2024年05月3日 的回复
Hello Joaquin! Thank you for your review. We try to make every stay as seamless as possible. We hope to see you again on y our next trip to Chicago.

10/10 超赞

Ngoc

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice.
2024 年 4 月入住 2 晚
Kevin W., GSM 于 2024年04月28日 的回复
Dear Ngoc,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Arely Rodriguez

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would highly recommend staying here I felt very safe and lots of good restaurants within walking distance
2024 年 3 月入住 2 晚
Kevin W., GSM 于 2024年04月28日 的回复
Dear Arely Rodriguez,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

8/10 还可以

Kelly

团体旅客, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
The hotel was very nice and clean. Staff were courteous and helpful. The only problem was parking. The garage was limited on spots and very tight going in and out.
2024 年 4 月入住 2 晚
Kevin W., GSM 于 2024年04月28日 的回复
Dear Kelly,Thank you for taking the time to provide us with some feedback. We appreciate all feedback and I will happily share yours with my management team for evaluation. We are always striving to be the best! Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to town.Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Lauren

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location for a concert at Thalia Hall, parking was a breeze and there's lots of good food around
2024 年 4 月入住 1 晚
Kevin W., GSM 于 2024年04月26日 的回复
Dear Lauren,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Kihong

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 4 月入住 1 晚
Kevin W.,GSM 于 2024年04月26日 的回复
Dear Kihong,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Hannia

满意：清洁度、员工和服务、住宿条件和设施
Great staff and area
2024 年 4 月入住 1 晚
Kevin W., GSM 于 2024年04月24日 的回复
Dear Hannia,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

8/10 还可以

Jessica，Dayton

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Kevin W., GSM 于 2024年04月24日 的回复
Dear Jessica,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Lea，Indianapolis

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Parking price went up unfortunately from the last time I stayed at this hotel, not their lot owned garage, but they should invest for their guests that are staying their. Other than that.... great stay.
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年04月24日 的回复
Dear Lea,Thank you for taking the time to provide us with some feedback. We appreciate all feedback and I will happily share yours with my management team for evaluation. We are always striving to be the best! Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to town.Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Iosdel del roble

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Me gustó mucho, el servicio es excelente, las personas siempre muy amables. Cuando vuelva a Chicago, volveré al mismo hotel.
2024 年 4 月入住 2 晚
Moises V. , Front Office Supervisor 于 2024年04月21日 的回复
Hello! Thank you so much for your kind review. We're glad to be your destination for travel to Chicago! We're looking forward to your return!

8/10 还可以

Jon

商务旅客
满意：清洁度、员工和服务、服务设施
Cool place in a wonderful location. Bathroom door super annoying. Fogged glass door lights up room and wakes everyone up, if one uses the lights in the bathroom at night.
2024 年 4 月入住 2 晚
Moises V. , Front Office Supervisor 于 2024年04月21日 的回复
Hello Jon! Thank you for your review. We will share your thoughts with the hotel's management team for their review. We're glad you enjoyed your stay and hope to welcome you back soon!

10/10 超赞

Karly

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel did not look the best from the outside, but was wonderful when you walked through the door.
2024 年 4 月入住 1 晚
Moises V. , Front Office Supervisor 于 2024年04月21日 的回复
Hello Karly! Thank you for your review. We are proud to be a part of the historic Chinatown neighborhood. The buildings can be old, but they have their charms. We're glad you weren't deterred and hope to see you come again soon!

10/10 超赞

Nicholas

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the area, rooms were clean and great service.
2024 年 3 月入住 1 晚
Moises V. , Front Office Supervisor 于 2024年04月21日 的回复
Hello Nicholas! Thank you for your review. We hope to see you again soon!

10/10 超赞

Nicholas

与家人及幼儿出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great experience and very convenient with the subway line so close.
2024 年 4 月入住 1 晚
Moises V. , Front Office Supervisor 于 2024年04月21日 的回复
Hello Nicholas! Thank you for your review. We're glad our location was convenient for your needs. We hope to see you again soon!

10/10 超赞

Ronald

2024 年 4 月入住 1 晚
Kevin W., GSM 于 2024年05月6日 的回复
Dear Ronald,Thank you for the high scores! We're glad you enjoyed your visit. We hope to see you again the next time you are in town! Sincerely,Kevin W., Guest Services Manager

6/10 一般

Jose

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
my room was very loud during the night - think its the metro or something
2024 年 4 月入住 3 晚
Kevin W., GSM 于 2024年04月15日 的回复
Dear Jose,Thank you for your feedback. We apologize for failing to meet your expectations during your stay. We hope to get the chance to better your experience with us the next time you are in Chicago. Sincerely,Kevin W., Guest Services Manager

8/10 还可以

Diana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Room was very clean. Staff were friendly. Only negative was parking was very limited in the garage and there is no temporary parking for check-in.
2024 年 4 月入住 1 晚
Kevin W., GSM 于 2024年04月15日 的回复
Dear Diana,Thank you for taking the time to share your experience with us. We see that there is room for improvement based on your ratings. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to have the opportunity to better your experience the next time your travels bring you back to Chicago. Sincerely, Kevin W., Guest Services Manager

8/10 还可以

Marilyn

2024 年 3 月入住 5 晚
Kevin W., GSM 于 2024年04月29日 的回复
Dear Marilyn,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Christine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful new property at a bargain price. Parking was easy and relatively inexpensive for Chicago. Neighborhood felt safe even though we checked in late at night.
2024 年 4 月入住 1 晚
Moises V. , Front Office Supervisor 于 2024年04月9日 的回复
Hello Christine! Thank you for your review. We're glad you enjoyed your stay and hope to see you again soon!

10/10 超赞

Sandra

满意：清洁度、员工和服务、住宿条件和设施
Everything was great just the parking situation
2024 年 4 月入住 1 晚
Moises V. , Front Office Supervisor 于 2024年04月9日 的回复
Hello Sandra! Thank you for your review. We hope to welcome you again soon!

10/10 超赞

Alyssa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful stay and helpful staff. Will stay and recommend to friends and family.
2024 年 3 月入住 3 晚
Kevin W., GSM 于 2024年04月2日 的回复
Dear Alyssa,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Ryan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff and very clean
2024 年 3 月入住 2 晚
Kevin W., GSM 于 2024年04月2日 的回复
Dear Ryan,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

8/10 还可以

Gerardo，INDIANAPOLIS

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
everything was good, only one problem parking is very limited.
2024 年 3 月入住 2 晚
Kevin W., GSM 于 2024年04月1日 的回复
Dear Gerardo,Thank you for taking the time to provide us with some feedback. We appreciate all feedback and I will happily share yours with my management team for evaluation. We are always striving to be the best! Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to town.Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Estefania

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the king suit! Better than expected! Clean neat, very safe! Need key card to get anyplace in the hotel except the lobby and bar. Nearby walking distance delicious Asian food restaurants and shops. Parking lot safe and walking distances. Excellent service!
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年04月2日 的回复
Dear Estefania,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests and we are delighted you enjoyed yours. I will happily share your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Nhat

满意：服务设施，清洁度
Clean
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年04月1日 的回复
Dear Nhat,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

8/10 还可以

Erika

满意：住宿条件和设施，清洁度
While everything about the property was convenient and clean, walking distance to shopping and food; the front desk could’ve done a better job at explaining the parking situation better. It was stated in the itinerary I would have parking fee with in/out privileges, but not on the exception that we take our ticket inside the hotel to have it validated. Ended up paying more than u should have because this wasn’t explained to us at the front desk. Over all the stay was nice.
2024 年 3 月入住 2 晚
Kevin W., GSM 于 2024年03月31日 的回复
Dear Erika,Thank you for taking the time to provide us with some feedback. We appreciate all feedback and I will happily share yours with my management team for evaluation. We are always striving to be the best! Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to town.Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Bianca

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年04月1日 的回复
Dear Bianca,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Jo Dee

与家人出行
Roomy bath
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年03月31日 的回复
Dear Jo Dee,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

david

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean rooms, great staff
2024 年 3 月入住 2 晚
Kevin W., GSM 于 2024年03月29日 的回复
Dear david,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Emilio

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pretty enjoyable stay! Room was spacious and amenities are available upon request. Breakfast could have been better.
2024 年 3 月入住 3 晚
Kevin W., GSM 于 2024年03月29日 的回复
Dear Emilio,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

8/10 还可以

Chauncey

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A second elevator would be nice at the other end of the building.
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年03月29日 的回复
Dear Chauncey,Thank you for taking the time to provide us with some feedback. We appreciate all feedback and I will happily share yours with my management team for evaluation. We are always striving to be the best! Thank you again for your time and we look forward to assisting you again the next time your travels bring you back to town.Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Douglas

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Very convenient access to mcCormack Convention Center. Ideal for business traveller.
2024 年 3 月入住 12 晚
Kevin W., GSM 于 2024年03月25日 的回复
Dear Douglas,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Morgan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service, very enjoyable!
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年03月24日 的回复
Dear Morgan,We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Yifan

2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年03月19日 的回复
Dear Yifan,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Crystal

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年03月19日 的回复
Dear Crystal,Thank you for taking the time to rate us! We appreciate your ratings and are delighted to see that you had a great stay. We take great pride meeting your expectations. Thank you again for your time and come visit us again soon!Sincerely,Kevin W., Guest Services Manager

10/10 超赞

Jessica

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the hotel was beautiful, rooms were cleaned and tidy, the staff were very helpful and kind. Loving environment
2024 年 3 月入住 1 晚
Kevin W., GSM 于 2024年03月13日 的回复
Dear Jessica,Thank you so much for the wonderful review! We greatly appreciate your kind words. Our team works hard to create a memorable experience for all our guests. Thank you for such great feedback and we look forward to having you with us again soon!Sincerely,Kevin W., Guest Services Manager