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关于芝加哥绍姆堡伍德菲尔德万豪春季山丘套房酒店的点评

3 out of 5
芝加哥绍姆堡伍德菲尔德万豪春季山丘套房酒店
1550 Mcconnor Pkwy, Schaumburg, IL

点评

8.6

超赞

10 分 - 超赞。528 条好评，共有 1004 条点评" "
8 分 - 还可以。286 条好评，共有 1004 条点评" "
6 分 - 一般。96 条好评，共有 1004 条点评" "
4 分 - 很差。57 条好评，共有 1004 条点评" "
2 分 - 糟糕。37 条好评，共有 1004 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

8.2/10

服务设施

8.4/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Ruby

满意：清洁度、员工和服务、客房舒适度
2019 年 3 月入住 1 晚

8/10 还可以

Arnold，Dacula

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
No thanks.
2024 年 5 月入住 4 晚

4/10 很差

Crystal

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
Most staff was great, and we did have an issue with the rooms
2024 年 5 月入住 1 晚

10/10 超赞

Fabiola，Posen

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was very convenient to our actual destination. Highly recommended for families. Very clean and close to a lot of food options.
2024 年 3 月入住 1 晚

10/10 超赞

Lavetta

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Lavetta

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, clean property, complimentary breakfast and overall great experience
2024 年 5 月入住 1 晚

10/10 超赞

Danielle

与家人及幼儿出行, 与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Employees was awesome the rooms was very clean and comfortable. The breakfast was beyond amazing so much to choose from. Later checkout time. All around 5 stars definitely will be back when I come back into town
2024 年 4 月入住 1 晚

10/10 超赞

Ashley

满意：员工和服务、服务设施、住宿条件和设施
Very peaceful and the lady at the check in counter was amazing! Also gym and pool are awesome and in working condition for those who stay active on the go!
2024 年 4 月入住 1 晚

10/10 超赞

Rico

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel offers a comfortable stay with spacious, well-maintained rooms. However, despite being advertised as close to O'Hare airport, it's actually a 30-minute drive away. So, if proximity to the airport is essential, it might not be the best choice. Otherwise, it's a great option for those seeking comfort and cleanliness.
2024 年 4 月入住 1 晚

10/10 超赞

Ruth

满意：清洁度、员工和服务、住宿条件和设施
Nice clean no issues
2024 年 3 月入住 3 晚

4/10 很差

Rajan

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
No internet connection to business travelers. They force you to join the Marriot club in order to connect to the internet After I joined there still was no internet connection. It was impossible together any help.So I gave up. Will never stay here again. I will hesitate tyo book with Expedia in future.
2024 年 4 月入住 1 晚

10/10 超赞

Ronald

满意：清洁度、员工和服务、住宿条件和设施
Clean, quiet, close to shopping and restsurants
2024 年 4 月入住 1 晚

6/10 一般

Brooke

满意：员工和服务，清洁度
2024 年 4 月入住 2 晚

8/10 还可以

Sandy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Walton 于 2024年04月8日 的回复
Thank you for staying with us at the Springhill Suites. Your feedback is very much appreciated.

6/10 一般

Candiss

与配偶出行
满意：清洁度
My bathroom area was ant infested. Breakfast was to go to 10am they stopped refilling the food at 9 am. It was a busy Saturday. Let’s just say not much was available. A disappointing Bonvoy experience.
2024 年 3 月入住 1 晚

10/10 超赞

Jessica

2024 年 3 月入住 5 晚

8/10 还可以

Kierra

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

8/10 还可以

Bria

2024 年 3 月入住 2 晚

10/10 超赞

Nick

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and great personable staff. Great breakfast.
2024 年 3 月入住 2 晚

10/10 超赞

Racquel

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Springhill is very well kept clean. The rooms are very clean. When i called for items from guest services they were able to get them to me in very good timing. Both gentlrmen that checked us in and out were very knowlegeable, able to check-in and check-out quickly. The gentleman that checked us in was anle ro get me some tea as i needed because i started not feeling well. The gentleman that checked us out was also very pleasant checking us out. My kids were even surprised and happy how pleasant and nice he is.
2024 年 3 月入住 1 晚

10/10 超赞

charles

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy access
2024 年 3 月入住 3 晚

10/10 超赞

Kim

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were there for a shopping trip and with IKEA and WoodField Mall in very close proximity, this was an excellent choice for a place to stay.
2024 年 3 月入住 1 晚

8/10 还可以

Katrina

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Dated and not enough space but clean and close to shopping.
2024 年 3 月入住 1 晚

10/10 超赞

Christina

与家人出行
满意：清洁度
Couch mattress was paper-thin, just terribly uncomfortable!! Rm 326.
2024 年 3 月入住 1 晚

10/10 超赞

Nathanael

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Big room and nice stay
2024 年 3 月入住 1 晚

2/10 糟糕

shimona

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was the worst hotel ever for the price we paid. Swimming pool was gross, and when we asked for bottled water for the room they said they would charge us. Horrible service!
2024 年 3 月入住 3 晚

8/10 还可以

Serina

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

Lindsay

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great for cheer competitions!
2024 年 3 月入住 1 晚

10/10 超赞

Jeffrey

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Kids loved the pool and the fresh baked cookies!
2024 年 1 月入住 1 晚

10/10 超赞

DEEPAK，Sherwood Park

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Friendly staff and cleanliness
2024 年 2 月入住 1 晚

10/10 超赞

bailey

2024 年 3 月入住 1 晚

6/10 一般

Trisha

满意：住宿条件和设施，清洁度
不满意：员工和服务
2024 年 2 月入住 1 晚

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff was helpful and friendly. Room was spotless.
2024 年 2 月入住 1 晚

10/10 超赞

Rick

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The motel was close to the mall. Check in was easy, the staff very friendly and the room was great. Breakfast had a lot of options and was tasty. Would highly recommend.
2024 年 2 月入住 1 晚

8/10 还可以

Shane

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Found trash from previous occupant so questionable cleaning. Otherwise no complaints and would stay there again. Lots of good food very close by.
2024 年 2 月入住 2 晚

8/10 还可以

cerron

2024 年 2 月入住 2 晚

8/10 还可以

Natasha S

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was great just could not adjust heat. It was chilly
2024 年 2 月入住 1 晚

8/10 还可以

Jessica

2024 年 2 月入住 1 晚

6/10 一般

shadrick

2024 年 2 月入住 1 晚

10/10 超赞

Lindsay

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Their staff went above and beyond making it a fun atmosphere for the cheer groups that weekend. They had a hot cocoa bar, cookies, candy and decorations for the cheerleaders. They also had a an extra waffle maker set up in the morning because of the large amount of people there. Their extra efforts to make us feel welcome were much appreciated and we will be staying here again for our next cheer trip in the area.
2024 年 2 月入住 1 晚
Supervisor 于 2024年02月11日 的回复
Good morning, Lindsay, thank you for taking the time to tell us about your recent stay with us. We are so thrilled that you enjoyed the decorations, and lobby goodies. Our staff was happy to have made your stay so pleasant. We look forward to your return again soon.

10/10 超赞

Camilla

与家人及幼儿出行
满意：服务设施
The front desk staff went above and beyond to be welcoming and helpful! She was very sweet
2024 年 2 月入住 1 晚
Front desk Supervisor 于 2024年02月11日 的回复
Good morning, Camilla, thank you for sharing about your recent visit with us. It is important to us to make sure our guests are welcomed and comfortable. Thank you so much for visiting, and we do hope you will stay with us again.

6/10 一般

Kari

Old property with cosmetic updates that are not well maintained. There are better options in the area.
2024 年 2 月入住 2 晚
Supervisor 于 2024年02月11日 的回复
Good morning Kari, We are sorry to hear that you didn't enjoy your stay as much. We appreciate any feedback from our guests. We are always looking for ways to improve our look and feel. I will share your feedback with our Maintenace and upper management teams. Thank you for choosing to stay with us for your lodging needs.

10/10 超赞

Jeffrey

2024 年 1 月入住 3 晚
Front Desk Supervisor 于 2024年02月11日 的回复
Good morning Jeffrey, Thank you so much for giving us your review. We are thrilled that you had such a great stay! We hope to see you again the next time you are in the area.

10/10 超赞

Mark

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean.. enjoyed our stay with our family.
2024 年 2 月入住 1 晚

10/10 超赞

Cody

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚

10/10 超赞

Alex

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

ruya

商务旅客
The staff was so nice
2024 年 1 月入住 1 晚
Front Desk Supervisor 于 2024年02月4日 的回复
Thank you, Ruya for taking the time to tell us about your experience at our hotel and how nice the staff was. It is because of people like you that inspire us to keep doing better all the time. Please come back to visit us again the next time you are in the Schaumburg area!

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Front Desk Supervisor 于 2024年02月4日 的回复
Thank you, Michael for taking the time to review us! We are so happy that you had such a pleasant stay. I do hope you will come back to visit the next time you are in the Schaumburg area!

6/10 一般

carol

与配偶出行
不满意：住宿条件和设施，清洁度
This property is showing its age. PROS: Good location, good price, good selection at the breakfast buffet. The free cookies and bottles of water at check-in were a nice touch. CONS: Breakfast area too small, no tables available either of the days we were there; also, they ran out of some of the food items. In our room, couch was stained, bed comforter was stained, previous guests had left a bagful of garbage in the cabinet under the sink, shower had very low water pressure. We expected maid service the second day, did not get it (were not told we had to request it).
Front desk Supervisor 于 2024年02月4日 的回复
Good Evening Carol, Thank you for taking the time to tell us about the pros and cons of your recent stay with us. Our team strives to provide excellent service to every guest as well as embrace the thoughts and opinions of our guests on how we can improve in any way. I will be sure to share your feedback about the breakfast area, room cleanliness, and updates needed. I am so happy that you were able to enjoy the cookies, water and wide variety of breakfast options available. We do hope you will come back and visit the next time you are in the Schaumburg area.

10/10 超赞

Sean

商务旅客
满意：住宿条件和设施，服务设施
Quick but nice stay! Very friendly staff, easy check in check out, room was very spacious and comfy, will definitely be back again soon to take advantage of the area and amenities more. Thank you!
2024 年 1 月入住 1 晚