大堂休息区

关于芝加哥奥黑尔 - 罗斯蒙特的洲际酒店集团适乐桥套房的点评

3 out of 5

点评

8.2

很好

10 分 - 超赞。455 条好评,共有 1000 条点评" "
8 分 - 还可以。300 条好评,共有 1000 条点评" "
6 分 - 一般。128 条好评,共有 1000 条点评" "
4 分 - 很差。54 条好评,共有 1000 条点评" "
2 分 - 糟糕。63 条好评,共有 1000 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

7.8/10

服务设施

8.2/10

住宿条件和设施

8.8/10

环保

点评

6/10 一般

真实旅客

商务旅客
2020 年 2 月入住 1 晚
Julian 于 2020年02月26日 的回复
Thanks for staying

6/10 一般

BOWEI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
For transfr
Not bad
2020 年 2 月入住 1 晚
Julian 于 2020年02月20日 的回复
Thanks for Edward Hotel

8/10 还可以

Tzu Ting

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
方便的機能
旅館有機場接送服務,附近有24小時營業的餐廳,相當方便
2019 年 9 月入住 1 晚
Julian C 于 2019年10月8日 的回复
Thank you for your feedback on your experience with Edward Hotel

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 1 晚
Dan 于 2019年10月5日 的回复
Thanks for visiting Edward Hotel

6/10 一般

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施
This room is not good or bad. The price is cheap by the service is not as good as other hotels
2019 年 8 月入住 1 晚
Daniel R 于 2019年10月5日 的回复
We do apologize for the inconvenience you experienced during your stay as we will try to make it better for next stay with us

6/10 一般

真实旅客

商务旅客
满意:服务设施,员工和服务
Good spot to stay for next connection in the early morning 10 minute drive to the airport
2019 年 8 月入住 1 晚

10/10 超赞

Danny,Chicago

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hot water in the lobby is not hot enough to make instant noodles. Staff are really kind !
2019 年 8 月入住 1 晚

10/10 超赞

mark

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
The staff were friendly. The rooms were large and roomy and the beds and pillows were comfy
2024 年 5 月入住 1 晚
Customer Service 于 2024年05月12日 的回复
Mark, it's fantastic to hear that you found Staybridge Suites Chicago O'Hare - Rosemont to exude a friendly environment and that you appreciated the spaciousness of our rooms. We're pleased the comfort of the beds and pillows added to your overall pleasant experience. Looking forward to your next visit.

8/10 还可以

Ralph

2024 年 5 月入住 1 晚
Customer Service 于 2024年05月11日 的回复
Ralph, we appreciate your positive rating for Staybridge Suites Chicago O'Hare - Rosemont. It's wonderful to see that your stay with us met your expectations. We trust your travels were pleasant and hope to see you again soon for another enjoyable experience. Safe travels!

10/10 超赞

Dilcia

满意:清洁度、员工和服务、住宿条件和设施
Buenas estadía
2024 年 4 月入住 5 晚
Customer Service 于 2024年05月6日 的回复
Dilcia, nos complace saber que disfrutó de su estadía en Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. Es un placer tener huéspedes satisfechos y esperamos darle la bienvenida nuevamente para otra experiencia placentera.

10/10 超赞

jeffrey,Palmetto

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice newly renovated accommodations, friendly staff, convenient shuttle options and great breakfast
2024 年 5 月入住 1 晚
Customer Service 于 2024年05月5日 的回复
Jeffrey, it's wonderful to read about your pleasing experience at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're glad our newly transformed rooms, prompt shuttle service, delightful breakfast, and welcoming team members added to the enjoyment of your stay. We hope to have the pleasure of welcoming you back in the future for another delightful stay.

10/10 超赞

Robert

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staybridge was quiet. Good breakfast. Workout roomwad good and accessible 24hrs. Plus they have pet policy too
2024 年 4 月入住 2 晚
Customer Service 于 2024年05月3日 的回复
Robert, we're thrilled to hear you enjoyed your time at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. It's wonderful that you appreciated our tranquil environment, delectable breakfast, and around-the-clock fitness facilities. We're also glad that you found our pet policy to your liking. We hope to see you again on your next visit to Chicago.

8/10 还可以

Kevin

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Customer Service 于 2024年05月1日 的回复
Kevin, it's fantastic to see your rating of Staybridge Suites Chicago O'Hare - Rosemont. It would appear from your score that you had an enjoyable time with us. We are always here to provide a comfortable and welcoming stay. Please do not hesitate to come back next time you're in Chicago. Safe travels.

8/10 还可以

hayat

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A little noisy when you need some sleep
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月30日 的回复
Hayat, your observation about the noise level is appreciated. Steps have been taken to address disturbances so guests like you can rest undisturbed. We believe your next visit at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel, will be all the more comfortable and we're looking forward to it.

8/10 还可以

Eswar

2024 年 4 月入住 1 晚
Customer Service 于 2024年04月25日 的回复
We appreciate you sharing this positive rating, Eswar!The comfort of our guests is important to us so we can't wait to see you back again at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We want to share an even more enjoyable experience with you next time.

10/10 超赞

John

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The check in desk was well staffed for little to no wait. The restaurant is very visible and time open well documented. The check in person listed all the restaurant and activities while getting my room.
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月23日 的回复
John, it's fantastic to hear that your experience at Staybridge Suites Chicago O'Hare - Rosemont was prompt and informative, from the efficient check-in process to the clear signage on our restaurant and activities. We're glad our team was able to assist with making your stay enjoyable and we hope to welcome you back in the future.

10/10 超赞

Diane

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Awesome lobby and amenities
2024 年 4 月入住 3 晚
Customer Service 于 2024年04月20日 的回复
Diane, it's fantastic to hear you appreciate the exceptional lobby and features at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We strive to offer amenities that are sure to enhance our guests' experience. We hope to see you back soon!

10/10 超赞

Pamela,Springfield

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed the night before an O’Hare flight to avoid a stressful commute. Fantastic- suite had everything for a relaxing evening. Staff was super helpful re: airport shuttle and wifi. This will be my new airport stopover hotel.
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月19日 的回复
Pamela, it's wonderful to hear that Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel made your evening relaxing and your airport commute less stressful. We're glad to know our team members were instrumental in assisting with your airport shuttle and WiFi. We're thrilled to be your choice for any future airport layovers. Safe travels always!

4/10 很差

Brendan

2024 年 4 月入住 1 晚
Customer Service 于 2024年04月19日 的回复
Brendan, it's disappointing to learn that your experience didn't meet your expectations. We take all feedback into consideration to make necessary improvements. We hope you will give us another chance to provide you with a better experience.

8/10 还可以

Kevin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and friendly staff
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月16日 的回复
Kevin, thank you for choosing to stay at the Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We are thrilled to hear that you found our team members both welcoming and warm. We strive to create a hospitable environment for all our guests. Please choose to stay with us again the next time you're in the area.

2/10 糟糕

Annjala

2024 年 4 月入住 1 晚
Customer Service 于 2024年05月3日 的回复
We appreciate your feedback, Annjala.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

4/10 很差

Breanne

Shuttle took forever
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月12日 的回复
Breanne, we are genuinely sorry to hear that you experienced an extended wait time for the shuttle service. We strive to ensure our guests have a seamless transit experience, and we apologize if we fell short of these expectations during your visit. We thank you for bringing this to our attention and assure you it will be addressed. Despite this, we hope you were able to enjoy other aspects of your stay.

10/10 超赞

Edmund

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月12日 的回复
Edmund, thank you for taking the time to rate your visit to Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We are delighted to know you had a pleasant experience. We're looking forward to welcoming you back. Safe travels!

10/10 超赞

Anamaria

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I choose this hotel because it is conveniently located to the rental return, it is very clean and it is very close to the airport for a quick uncomplicated access for an early flight. However breakfast opens at 6: 30 and I can never eat before I leave for my flight. Also I don't care for paying extra for parking.
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月10日 的回复
Anamaria, thank you for your high praise for Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're thrilled to hear you found our location to be convenient for your needs and appreciated our spotless environment. We understand your concern about the breakfast timing and we'll take your feedback into consideration. Also, regarding the parking fees, they allow us to maintain and secure our facilities. We hope to see you again on your next trip out of town!

10/10 超赞

Magaly De

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月10日 的回复
Magaly, thank you for choosing to stay with us at the Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel, and sharing your rating. From the score it appears you had a wonderful stay, and we're delighted to know this. We appreciate your feedback and look forward to welcoming you back for another memorable stay in the future.

10/10 超赞

gina

与配偶出行
满意:住宿条件和设施,服务设施
It was clean and ! The front desk customer service was very helpful
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月8日 的回复
Gina, it's fantastic to hear about your recent stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We are thrilled to know you found the hotel immaculate and our front desk team members supportive. It's always encouraging when our guests acknowledge the good work of our team. We hope you consider us for your next visit to Chicago.

10/10 超赞

MBOLA RAYMOND

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
easy to access to I 294 and very near to the O'hare airport
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月8日 的回复
Raymond, thank you for sharing your recent experience at Staybridge Suites Chicago O'Hare - Rosemont. We're thrilled to know that our hotel's accessibility and proximity to the airport made your stay more convenient. We hope your travels bring you back to us soon.

10/10 超赞

Joy

2024 年 4 月入住 1 晚
Customer Service 于 2024年04月28日 的回复
Thanks, Joy! It's outstanding your time at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel was fantastic. We can't wait until your next visit!

10/10 超赞

Macie

商务旅客
I came in late and checked out early due to a missed flight. Something was wrong with the front desk computer so the lady took me to my room first instead of making me wait any longer, then she dealt with the computer issue. She didn’t have to. That was nice. The free shuttle back to the airport was appreciated after all the Uber fees I’d occurred from my trip and so was the free continental breakfast. It wasn’t luxury, but it topped my expectations for sure.
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月5日 的回复
Macie, it's wonderful to know that Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel provided an experience that exceeded your expectations. We're delighted to hear that our colleague showed care by prioritizing your comfort over logistical matters. Your commendations on our complimentary airport shuttle and breakfast are also greatly appreciated. Your satisfaction is our top priority and we can't wait to offer you another memorable experience during your next stay.

10/10 超赞

Car

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great. Nice convenient restaurant.
2024 年 4 月入住 1 晚
Customer Service 于 2024年04月2日 的回复
Car, thank you for your kind words about your stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We are thrilled to hear your experience with our team members and the restaurant exceeded your expectations. We look forward to welcoming you back in the future.

10/10 超赞

Falisa

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I think the desk assistant Alyssa is amazing. Also, Victoria in sales booking is awesome!!
2024 年 3 月入住 3 晚
Customer Service 于 2024年03月31日 的回复
Falisa, it warms our hearts to hear such wonderful feedback about our team members Alyssa and Victoria at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. They strive to make every guest's experience extraordinary. We will pass along your kind words. We hope to welcome you back in the future.

10/10 超赞

moussoulimi,Fort Worth

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a pleasant stay.
2024 年 3 月入住 5 晚
Customer Service 于 2024年03月30日 的回复
Moussoulimi, thank you for sharing your feedback. We're glad to hear that you had a pleasant experience at the Staybridge Suites Chicago O'Hare - Rosemont. We strive to provide our guests with enjoyable stays and your comments are testament to our efforts. Looking forward to welcoming you back in the future.

10/10 超赞

Sheryl F.

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 7 晚
Customer Service 于 2024年03月28日 的回复
Sheryl, thank you for leaving your rating for Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. It appears you had a satisfying experience, and we thank you for choosing us during your visit. Should you return to our area, we'd be delighted to host you again.

10/10 超赞

Arielle,london

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
lovely staff, so close to airport and airport shuttle super regular. would highly recommend
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月26日 的回复
Arielle, thank you for choosing the Staybridge Suites Chicago O'Hare - Rosemont and recommending us! We're delighted you found our location convenient and appreciated our regular shuttle service. Our team members continuously aim to provide a memorable stay. We look forward to hosting you again in the future.

10/10 超赞

Toby

满意:清洁度、员工和服务、住宿条件和设施
Very good
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月18日 的回复
Toby, we're thrilled to hear you enjoyed your stay at Staybridge Suites Chicago O'Hare - Rosemont. It's wonderful to know about your positive experience. We look forward to welcoming you back for another great stay.

8/10 还可以

Emma

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月13日 的回复
Emma, thank you for sharing your rating of Staybridge Suites Chicago O'Hare - Rosemont. We're thrilled to know you had a good stay with us. We look forward to welcoming you back for an even more satisfying experience in the future.

10/10 超赞

Car

与配偶出行
满意:清洁度、员工和服务、服务设施
The staff was great. A nice restaurant and happy hour.
2024 年 3 月入住 1 晚
Customer Service 于 2024年03月6日 的回复
Car, thank you for taking the time to share your positive experience at Staybridge Suites Chicago O'Hare - Rosemont. We're thrilled to hear that you appreciated our team members and dining options. Your comments about the enjoyable happy hour are especially appreciated. We look forward to the pleasure of welcoming you back soon.

10/10 超赞

Crystal

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Customer Service 于 2024年03月5日 的回复
Thank you for sharing your perfect rating with us, Crystal!It's wonderful to see how much you appreciated your time at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel! We want everyone to feel right at home at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 超赞

Richard

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room had everything I could have asked for. Very clean and modern looking. Would definitely recommend and will book next time I’m in the area. Close enough to walk to Allstate arena, too.
2024 年 2 月入住 1 晚
Customer Service 于 2024年02月29日 的回复
Richard, we're thrilled to learn that everything in your room at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel was just as you desired. It's wonderful to hear that our contemporary aesthetic and cleanliness left an impression. Your recommendation to others and intent to return certainly brightens our day! How excellent that you could easily visit Allstate Arena from the hotel. We eagerly anticipate your next visit!

10/10 超赞

Brian,Freeport

与配偶出行
Very clean hotel with nice restaurant and a Portillo's next door.
2024 年 2 月入住 1 晚
Customer Service 于 2024年02月26日 的回复
Brian, it's heartening to hear your commendations about the cleanliness at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're also thrilled you appreciated the adjacent dining options. Thank you for sharing your experience and we hope to serve you again soon.

8/10 还可以

Plummer

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experience. Room was wonderful.
2024 年 2 月入住 1 晚
Customer Service 于 2024年02月25日 的回复
Plummer, thank you for taking the time to share your experience at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. The team is delighted to hear that you found the room to be wonderful and enjoyed your stay overall. We hope to welcome you back soon for another great experience.

2/10 糟糕

Donald

2024 年 2 月入住 1 晚
Customer Service 于 2024年03月21日 的回复
Thank you for sharing your feedback, Donald.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 超赞

Monalisa

满意:清洁度、员工和服务、住宿条件和设施
New hotels are always the best! Well be back!
2024 年 2 月入住 1 晚
Customer Service 于 2024年02月15日 的回复
Monalisa, thank you for your eloquent words about Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're thrilled you appreciate our recent updates and exhilarated to hear that you are planning to return. We can't wait to welcome you back!

10/10 超赞

Cherie

与配偶出行
Room clean, property clean, friendly staff!
2024 年 2 月入住 1 晚
Customer Service 于 2024年02月15日 的回复
Cherie, thank you for sharing your positive experience at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We are delighted to hear that you appreciated our meticulousness and our friendly team members. We strive to provide our guests with an enjoyable stay and your feedback boosts our morale. We look forward to your return visit in the future.

10/10 超赞

Nelson

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent staff Very good breakfast Clean room Confortable
2024 年 2 月入住 3 晚
Customer Service 于 2024年02月12日 的回复
Nelson, it's heartening to hear your positive feedback about your stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. Your compliments regarding our exceptional team members, comprehensive breakfast, cleanliness, and comfortable rooms are highly appreciated. We aim to provide a remarkable experience and we're delighted to have succeeded with you. Looking forward to hosting you again in the future.

10/10 超赞

Talina

满意:清洁度、员工和服务、住宿条件和设施
I love it.
Customer Service 于 2024年02月10日 的回复
Talina, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel!

10/10 超赞

Steve

满意:员工和服务、服务设施、住宿条件和设施
My 1night stay was tremendous
2024 年 1 月入住 1 晚
Customer Service 于 2024年02月5日 的回复
Steve, it's great to hear that your recent stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel was impressive. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 超赞

Juan Francisco

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo muy bien, solo que es sofá cama muy pequeño para un adulto.
2024 年 2 月入住 2 晚
Customer Service 于 2024年02月5日 的回复
Juan, gracias por tu comentario positivo sobre tu reciente estancia en el Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. Nos alegra que todo cumpliera con sus estándares. Tomamos nota de sus comentarios sobre el tamaño del sofá cama. Esta información nos ayuda a comprender mejor las preferencias de los huéspedes. Estamos deseando darle la bienvenida nuevamente.

10/10 超赞

Diane

2024 年 2 月入住 2 晚
Customer Service 于 2024年02月6日 的回复
Diane, thank you for choosing Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're glad to see your stay with us met your expectations. We look forward to hosting you again in the future. Safe travels and warm regards.

10/10 超赞

KUSHAGRA

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Customer Service 于 2024年01月28日 的回复
Thanks for the fantastic rating, Kushagra!It's outstanding we could exceed your expectations during your stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're all looking forward to your next stay with us.