大堂
查看供应情况

关于芝加哥市中心温德姆旅游旅馆的点评

2 out of 5
芝加哥市中心温德姆旅游旅馆
65 E Harrison St, Chicago, IL

点评

6.4
10 分 - 超赞。342 条好评，共有 1636 条点评" "
8 分 - 还可以。425 条好评，共有 1636 条点评" "
6 分 - 一般。309 条好评，共有 1636 条点评" "
4 分 - 很差。240 条好评，共有 1636 条点评" "
2 分 - 糟糕。320 条好评，共有 1636 条点评" "

6.6/10

清洁度

7.4/10

员工和服务

5.6/10

服务设施

5.8/10

住宿条件和设施

6.2/10

环保

点评

10/10 超赞

hongman

满意：清洁度、员工和服务、住宿条件和设施
good
2024 年 3 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年03月6日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon

8/10 还可以

Nan

2023 年 10 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2023年12月17日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We appreciate your kind rating, and we hope to welcome you back again soon!

4/10 很差

Liu

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Hotel is Too old, curtain is not big enough to cover the whole window. water is not hot enough
2022 年 6 月入住 1 晚
Judy 于 2022年06月25日 的回复
Dear Liu, Thank you for choosing Travelodge Downtown, and for your feedback. I apologize your stay wasn't what you expected, I have brought the hot water issue to our maintenance team and we are in the process of planning a renovation in the future which includes new drapes. we hope to see you again next time. thanks again for choosing Travelodge,

6/10 一般

Santosh

与家人及幼儿出行
满意：员工和服务
Resonable
2024 年 4 月入住 2 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年05月4日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

10/10 超赞

Khadimoul

满意：清洁度、员工和服务、住宿条件和设施
I love thz place
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年05月4日 的回复
It sounds as if our hotel was perfect for your needs. We are delighted that you enjoyed your time with us and hope that you will return soon.

10/10 超赞

Sylande

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall! I had a nice stay. I took the suite because it had a microwave and a fridge. It is close to Michigan avenue and at a walking distance of many museums. I only stayed one night but I would definitely come back if I ever come back to Chicago
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年05月4日 的回复
It sounds as if our hotel was perfect for your needs. We are delighted that you enjoyed your time with us and hope that you will return soon.

10/10 超赞

Paris

满意：清洁度、员工和服务、住宿条件和设施
Nice
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年05月4日 的回复
It sounds as if our hotel was perfect for your needs. We are delighted that you enjoyed your time with us and hope that you will return soon.

4/10 很差

Cassia

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
The location was great but for the price I’ve stayed in much nicer hotels in the exact same area. The rooms were divided by paper walls, the toilet didn’t flush, the climate control didn’t work, there were no blankets on the beds, and the room was the size of a closet. Not at ALL worth the price.
2024 年 4 月入住 2 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月26日 的回复
Thank you for sharing your feedback. We apologize for any issues you encountered during your stay. We will definitely share your room issues with the housekeeping staff. Should you stay with us again, please make us aware of anything that we can do to improve any aspect of your stay.

10/10 超赞

Dayimar

满意：清洁度、员工和服务、服务设施
The location is perfect for sightseeing. The service in the hotel is very good, the cleaning is very good. It is an old hotel but its facilities are perfect. I will stay again since it is what I look for when I travel. something accessible, well located and comfortable.
2024 年 4 月入住 3 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月26日 的回复
It sounds like our hotel was perfect for your needs! We are delighted that you enjoyed your time with us and thank you for your positive rating. We hope to welcome you back soon.

2/10 糟糕

Cynthia

与家人出行
不满意：住宿条件和设施，服务设施
Outlets in the room were hard to find and some didn't work. tv remote not very responsive. worst mattresses I've ever seen in a hotel room, both our queen beds had huge craters in the middle.
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月26日 的回复
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Our property is best described as a limited service hotel which allows us to offer affordable rates and still be located just walking distance to visitor destinations like Millennium Park and the Art Museum. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

4/10 很差

Jorge

满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
The Expedia advertisement lied. You mentioned laundry facilities and there are none.
2024 年 4 月入住 6 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月26日 的回复
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Our property is best described as a limited service hotel which allows us to offer affordable rates and still be located just walking distance to visitor destinations like Millennium Park and the Art Museum. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

2/10 糟糕

Christine Ann

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
We found a cockroach in our bathroom Saturday and the front desk did not believe us since it scurried into the vent in the bathroom. They even insinuated that we placed it there stating, "We will move you, but if another cockroach appears in the next room we can't help you". They asked for a picture of it which we could not get because it was alive and moving! They ended up moving us to a different room which we appreciated, but that same night we got a call from the room phone from someone claiming to be the front desk. They called at 4:55 a.m. asking for a card to have on file for the property. It was very scary and I have heard about these scams on Reddit. We immediately informed the front desk that it happened and it was likely a patron staying in another room that was calling others to try to get their card information. I was worried the entire night because they claimed they would slip a paper of the transaction underneath our door. Them knowing our room number was very scary for us and they should remove being able to call between rooms.
2024 年 4 月入住 3 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月26日 的回复
We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and affordable place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. We understand that our staff should have been more proactive should have resolved any of the issues you had faced. That being said, our team is always here to help. We wish you'd let us know about some of these issues, we'd have gladly switched your rooms to ensure you had a great stay with us. Thank you so much and once again please accept our apologies. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. We are confident that you will have a wonderful experience as vast majority of our guests usually do.

4/10 很差

Jee Seul

商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
The window was not properly sealed I guess... I can hear the train and the next door's noise so well, as if they are right next to me.
2024 年 4 月入住 4 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月23日 的回复
Thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

6/10 一般

Mario

满意：员工和服务，清洁度
2024 年 4 月入住 5 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月23日 的回复
Thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

4/10 很差

Phyllis

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very old property noisy by the L train alot of homeless around the buildings no vending machines have to go across street for beverages no microwave in room very cold in room
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月23日 的回复
Thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

8/10 还可以

kristen

与家人及幼儿出行, 与家人出行
满意：员工和服务
This stay was perfect for a quick overnight in the city. Right off Michigan Ave. Cute diner connected to hotel. Easy stay to get to from the train.
2024 年 3 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月23日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

6/10 一般

Joseph，ROCKFORD

商务旅客
The television reception is not good, always going in and out.
2024 年 4 月入住 5 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月23日 的回复
Thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

2/10 糟糕

Liliana

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Extremely dirty and outdated. There are no security measures in place, did not feel safe as a solo female traveler.
2024 年 4 月入住 1 晚

8/10 还可以

Elizabeth

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月23日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

10/10 超赞

Romeo

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Greeted as I walked in. Staff is friendly. Rooms spacious and was clean. We enjoyed our stay there.
2024 年 4 月入住 4 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

8/10 还可以

Kevin

与家人出行
满意：员工和服务
不满意：服务设施
Fairly good hotel for the price on the magnificent mile downtown Chicago. Only thing I didn't like and didn't understand is why the shades are way shorter than the window, room gets very bright early morning, looks like someone doesn't know how to use a tape measure lol.
2024 年 4 月入住 2 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

10/10 超赞

Herlia

与家人及幼儿出行, 与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

6/10 一般

Jorge

团体旅客
满意：清洁度
不满意：员工和服务
Ubicación
2024 年 4 月入住 2 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

8/10 还可以

Minhanh

满意：员工和服务，清洁度
2024 年 3 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

2/10 糟糕

Gabriel

满意：员工和服务
不满意：住宿条件和设施，清洁度
It doesn’t look like the picture.
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

10/10 超赞

ARBEY

2024 年 4 月入住 3 晚

4/10 很差

Peter

不满意：清洁度、员工和服务、住宿条件和设施
Curtains and towel holders literally falling off the wall.
2024 年 4 月入住 4 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

8/10 还可以

ANDREA

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ottima location per visitare la città! Camera spaziosa. Bagno grande anche se la vasca è un po’ datata!
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

10/10 超赞

Athula S C

2024 年 3 月入住 2 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年05月4日 的回复
Thank you for the stellar review! This means a lot to us. We look forward to welcoming you back next time you visit Chicago

6/10 一般

wei

满意：清洁度、员工和服务、服务设施
Generally say it’s an ok choice. With the price in downtown Chicago.
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

10/10 超赞

Sunil

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It great place for your vacation in Chicago downtown
2024 年 4 月入住 2 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月9日 的回复
It sounds as if our hotel was perfect for your needs. We are delighted that you enjoyed your time with us and hope that you will return soon.

4/10 很差

Joshua

与家人及幼儿出行, 团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
TV stations are very limited and take awhile to load. No guide for what the channels are. Hot water took 20 minutes of running until it got hot.
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月9日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

6/10 一般

daniel

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 4 月入住 3 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月9日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

6/10 一般

Obed

2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月9日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

10/10 超赞

Jun

满意：清洁度、员工和服务、住宿条件和设施
Great location and safe place, fantastic staff!
2024 年 4 月入住 2 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月9日 的回复
It sounds as if our hotel was perfect for your needs. We are delighted that you enjoyed your time with us and hope that you will return soon.

2/10 糟糕

Laura

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 4 月入住 2 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月9日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

4/10 很差

Arien

I didn’t get the room I paid for. And if you want to get some good sleep good luck
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月6日 的回复
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Our property is best described as a limited service hotel which allows us to offer affordable rates and still be located just walking distance to visitor destinations like Millennium Park and the Art Museum. Should you choose our property again, please make us aware of anything that we can do to improve your stay.

10/10 超赞

Errin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was small but clean & comfortable. Check-in was smooth and staff person was helpful. There's some noise from the nearby commuter train, but I sleep with earplugs in anyways. Great value given the super convenient location right in town. Would definitely stay here again.
2024 年 4 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月6日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

6/10 一般

Yasmin

与家人出行
满意：清洁度、员工和服务、服务设施
There is no heater. You have to pay extra for parking. Great customer service. No breakfast. No water fountain. 3 stars.
2024 年 3 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月6日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

8/10 还可以

Alan Uriel，chimalhuacan

与配偶出行
满意：服务设施，清洁度
El último día de estadía no hicieron limpieza en la habitación
2024 年 3 月入住 8 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月3日 的回复
Thank you for the stellar review! This means a lot to us. We look forward to welcoming you back next time you visit Chicago.

10/10 超赞

Jai

2024 年 3 月入住 17 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

2/10 糟糕

Taylor

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
If I could post the pictures I would! Literal poop! On the bed! Found that out at 1 am when I was getting into bed. Mind you we had already switched the bedroom due to no working outlets and stains in the room prior. This room has stains, poop! , pubic hair in the tube, disgusting floor and dirty walls. .So disappointing but we got in late and had a flight at 7 am so couldn’t keep complaining. I’m sickened and would like a refund.
2024 年 3 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年03月30日 的回复
Thank you for sharing your feedback. We apologize for any issues you encountered during your stay. We will definitely share your room issues with the housekeeping staff. Should you stay with us again, please make us aware of anything that we can do to improve any aspect of your stay.

2/10 糟糕

James

Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

10/10 超赞

youssef

满意：清洁度、员工和服务、住宿条件和设施
Tres bon endroit
2024 年 3 月入住 2 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年03月27日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

2/10 糟糕

Brinda

不满意：住宿条件和设施，清洁度
Not very clean, no TV channel guide, smoky smell and smoke detector in room covered with plastic bag?! Pretty dumpy for area. Staff was good.
2024 年 3 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年03月27日 的回复
Thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

8/10 还可以

Drewy

团体旅客
满意：清洁度
不满意：服务设施
Its a, OK
2024 年 3 月入住 2 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年03月27日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

2/10 糟糕

Camilla

2024 年 3 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年04月19日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We hope to welcome you back again soon!

8/10 还可以

Joanna

与家人及幼儿出行, 与家人出行, 与配偶出行, 商务旅客
满意：员工和服务，清洁度
Economical Chicago downtown stay. Hotel does not have parking but we purchased a weekend passed at Millenium garage. Hotel is an old building so don’t expect new built spa bathrooms or rooms. Priced reasonably. Hotel is right by the rail tracks so it is noisy at night. Location however is great, within walk distance of grant park and all downtown. Overall if you are looking for a place to crash the night downtown Chicago for an economical price this is a good option.
2024 年 3 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年03月27日 的回复
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

6/10 一般

MICHELLE

与家人出行
不满意：住宿条件和设施，服务设施
Our tv wasn’t really working and had to get maintenance to help. We had a phone in our room but it didn’t work, the cables were cut off. The bed was not very comfortable and made a lot of noise. It was very convenient to get to our destinations walking.
2024 年 3 月入住 1 晚
Kind regards, Lyanne Godoy Front Office Manager 于 2024年03月27日 的回复
Thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

6/10 一般

Shelby

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Overall it was a good experience. However the hotel room did not have heating and it was 30 ish degrees at night time so we were very cold. It was very close to the red line transit which was convenient. It was loud at night and we were there during the marathon so roads and streets were blocked on Sunday so that inconvenient but not the hotels fault. Overall I would stay again for the price.
Kind regards, Lyanne Godoy Front Office Manager 于 2024年03月27日 的回复
Thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.