My wife & I stayed in rm 106. Thru out the nite we had a loud intermittent ‘Jack hammer like’ sound every 30 minutes duration 45 secs. NO SLEEP WHICH WAS BAD ENOUGH ON EVE OF MY MOM’s funeral next day. complained to clerk and hotel manager no offer to move us. HORRIBLE NITE !!! told by manager it was an air compressor located proximal to our room. We deserve a refund for this calamity. Mgr told us you all would do that since we prepaid thru you. NOTE: we still used Expedia for our stay in Mount Vernon Illinois next nite. Hopefully you can do the ‘right thing’
David
2024 年 2 月入住 1 晚
6/10 一般
Christine
2024年02月16日
满意:清洁度、服务设施、住宿条件和设施
I had no kleenex inbthe room for the 2 night stay, and my room was not cleaned after the first night. Otherwise room was very nice and very quiet.
Christine
2024 年 2 月入住 2 晚
10/10 超赞
Tim
2024年01月2日
Tim
2023 年 12 月入住 3 晚
8/10 还可以
Cheryl
与家人出行
2024年01月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cheryl
2023 年 12 月入住 1 晚
10/10 超赞
Hannah,El Paso
2023年11月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love
Hannah
10/10 超赞
Tim
2023年11月2日
Tim
2023 年 11 月入住 1 晚
6/10 一般
Janace
2023年10月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Suite was a waste.
I pd extra for the suite with the couch, which the room had. But there was no tv in that part of the room, and no coffee table. I was expecting to be able to sit on the couch to watch the tv, but instead had to sit on the bed, which was what i paid extra to avoid. The hotel is nice and the room was clean, but i was very dissatisfied with the room. Was not at all what I expected for $175.