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关于竞技场汽车旅馆的点评

2.5 out of 5
竞技场汽车旅馆
30 Whiteleigh Ave, Christchurch

点评

9.0

非常棒

10 分 - 超赞。193 条好评，共有 361 条点评" "
8 分 - 还可以。134 条好评，共有 361 条点评" "
6 分 - 一般。25 条好评，共有 361 条点评" "
4 分 - 很差。7 条好评，共有 361 条点评" "
2 分 - 糟糕。2 条好评，共有 361 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Jessica is very helpful, drove us to the train station the day after. She also gave us good suggestion to spend our only night at Christchurch. The room is clean and spacious.
2018 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It deserves only 5 out of 5 !!!
You won't able to find a better service for the price you paid. The room is clean with everything you need and a full kitchen. Jessica not only drop off/pick up us to and from railway station for the Tranz Alpine train tour but also told us where to shop and a local night Noodle market.
2018 年 2 月入住 2 晚

10/10 超赞

Yi-chun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
離火車站近！開車約5分鐘 ，廁所廚房都很乾淨！老闆娘服務也很好！唯獨不習慣大門是玻璃窗+窗簾，其他整體來說都很好！
2017 年 5 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

YU-MING，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly and nice
The staff was really nice and offered transportation to the train station. We had a great time there.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pretty good overall, with very helpful staffs. Offered a convenient transport to the train station. Rooms fully equipped. Only downside was that our bathroom's hot water wasn't working very well, apart from that, a quality place to stay.

8/10 还可以

Ash

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good,comfortable,good value for the money.
2024 年 4 月入住 1 晚

6/10 一般

Maree

与配偶出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Excellent staff, great pick up and drop off service. Rubbish truck emptying bin at 3.30am under our window was not nice.
2024 年 4 月入住 2 晚

10/10 超赞

Donald

满意：清洁度、员工和服务、住宿条件和设施
Nice clean motel close to the train station and they offer a free morning van ride to the station.
2024 年 4 月入住 1 晚

8/10 还可以

JENNY

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Very tired, but ok for us close to venue. Bed comfy all ok
2024 年 4 月入住 1 晚

8/10 还可以

Adele

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great price for property. Great staff.
2024 年 3 月入住 1 晚

8/10 还可以

Gareth

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good spot for the 1 night stop over
2024 年 2 月入住 1 晚

6/10 一般

Matt

2024 年 1 月入住 1 晚

8/10 还可以

Ramendra

2024 年 1 月入住 2 晚

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Glenda

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚

6/10 一般

Michelle

与家人出行
满意：员工和服务
The room was a great size. How ever two windows had broken latches, one wouldnt even shut and the door safety chain was broken. The bed needs relacing as you can see the groves where people lie. How ever the staff were very friendly and helpful
2023 年 12 月入住 1 晚

10/10 超赞

Dean

满意：清洁度、员工和服务、住宿条件和设施
Convenient location but a bit hard to get to by foot (on other side of RailRoad tracks). Service was excellent and amenities were very good.
2023 年 12 月入住 1 晚

10/10 超赞

SUSAN

2023 年 11 月入住 1 晚

6/10 一般

Cherie

与家人出行
不满意：住宿条件和设施，清洁度
The room was tired looking - mouldy curtains, curtains not hung properly, ranchslider tracks very dirty as well. Shower curtain not big enough and bathroom covered in water after a shower.
2023 年 11 月入住 3 晚

8/10 还可以

Sharon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay
Room very clean, bed comfortable, shower good. Not far from Railway Station. Transfer to Railway Station very good
2023 年 10 月入住 1 晚

8/10 还可以

Sheralea Jay

满意：服务设施
Handy to the arena. Could do with a little modernising
2023 年 8 月入住 2 晚

6/10 一般

Geoff

2023 年 8 月入住 1 晚

8/10 还可以

Lorna

2023 年 7 月入住 1 晚

10/10 超赞

Lynn

满意：清洁度、员工和服务、住宿条件和设施
Great location, easy walking distance to the Wolfbrook Arena (Christchurch Arena) and also bars etc. Helpful staff.
2023 年 7 月入住 2 晚
Bik 于 2023年07月20日 的回复
Thanks for you valuable feedback lynn

4/10 很差

Mark

不满意：住宿条件和设施
Wi fi was voting bad extremely slow or not working Hot water shower umm no tepid at best
2023 年 7 月入住 4 晚
Bik 于 2023年07月11日 的回复
Hello Mark, Sorry for inconvenience. We have find that your stay was for 4 night with us. Issues would have been resolved if you would have raised issue while at onsite.We apologies again for inconvenience and thanks for feedback.

10/10 超赞

Megan

满意：清洁度、员工和服务、住宿条件和设施
Very simple
2023 年 6 月入住 1 晚
Bik 于 2023年06月29日 的回复
Thanks for Your stay with us Megan, Hopefully see you again sometime.

8/10 还可以

Terry

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Perfect for going to Arena. Bathroom heater not going, light bulbs not going, hand wash nearly empty and fire evacuation not legible. However suited our needs and warm. Road moise quite audible if an issue
2023 年 6 月入住 2 晚
Bik 于 2023年06月22日 的回复
Thanks for your valuable feedback.

10/10 超赞

Michelle

满意：清洁度、员工和服务、住宿条件和设施
It was very good for the cost, staff were very accommodating
2023 年 6 月入住 2 晚
Bik 于 2023年06月19日 的回复
Thanks Michelle for your valuable feedback, hopefully see you again sometime.

10/10 超赞

Jilly

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I didn't like the fact that I booked my stay through WOTIF. THEY mucked up my book in dates, which I'd already paid for and what an ordeal trying UNSUCSESSFULLY, to change the booking! I turned up to Arena and the staff were lovely BUT I had to pay again at the Motel for my stay that night. Absolutely hopeless for the Manager trying by phone, to get hold of WOTIF OR EXPEDIA (who took over this CRAP booking agency). We were cut off after a lengthy wait. Please note this phone number is not available to Joe Public, only the Motel Managers.... My actual stay was very pleasant and next time I would book, by ringing the Arena Motel directly, for my stay.
2023 年 6 月入住 1 晚

10/10 超赞

DAVID

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Found shower very lowe pressure also the shower floor very slippery overall excellent 👌
2023 年 5 月入住 2 晚
Bik 于 2023年05月28日 的回复
thanks for your valuable feedback

4/10 很差

真实旅客

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A filthy room with no refund given
I checked into was unfortunately a quite dirty room. I have taken photos and attached most of the ones I took. More than happy if it’s a dirty towel to ask for a new one but this was the pillows, duvet, shower, microwave, cutlery, lipstick on glasses and I think what appeared to be mold in the corners of the bathroom, I did use the toilet once, with the small amount of toilet paper that was left on the roll and turned the shower on and off again but did not use any of the facilities. No staff were available to raise concerns with so I checked into a new motel. When contacted the next morning to explain situation and request a refund, I was countered with an offer to change rooms (subject to availability and no guarantee that the next room would be any cleaner) and a breakfast. I explained that the shift to a cleaner, more suitable accommodation was already done, but they still refused. They also explained that due to staff sickness, and the age of the facilities, that it was not unsurprising that the room was not as clean as it should be. However, the state of mould in the room indicates the room has not been properly cleaned in a long time. Save your money and health - find somewhere else.
2023 年 5 月入住 3 晚
Bik 于 2023年05月22日 的回复
Again, heartily apologies. After reconsidering this case where we have offered room change and free breakfast to guests unfortunately, refund is not possible at this time.pls note: Guest left the room without informing about complaints to onsite Manager, whereas, our phone and emails monitored 24 hrs for emergencies. We would have sorted the issue on the spot if we were informed the same night rather than leaving the property and being informed in the next morning.Feel free to contact me if you have further questions or concerns.

8/10 还可以

Norman

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Exceptional courtesy car arrangements.
2023 年 5 月入住 1 晚
SMH 于 2023年05月21日 的回复
Hi, Thanks for your feedback. We have raised your concerns to the housekeeping team and we hope to meet the standards of expectations next time around. Thanks again for your feedback.

10/10 超赞

Dhaneesh

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚
Bik 于 2023年05月14日 的回复
Thanks Dhaneesh for choosing us. looking forward to see again sometime

10/10 超赞

Norman

2023 年 5 月入住 1 晚
Bik 于 2023年06月29日 的回复
Thanks for Your stay with us, Hopefully see you again sometime.

8/10 还可以

Bryan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location
2023 年 5 月入住 1 晚
Bik 于 2023年05月14日 的回复
thanks for choosing us to stay.

8/10 还可以

Robyn

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good value for money
2023 年 5 月入住 1 晚
Bik 于 2023年05月4日 的回复
thanks for your review.. See you again sometime

4/10 很差

Jesse

2023 年 5 月入住 1 晚

8/10 还可以

Bevan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good value for money
2023 年 4 月入住 2 晚
Bik 于 2023年04月27日 的回复
Many thanks, hopefully see you again sometime

8/10 还可以

Janelle

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The courtesy bus to pick us up from the train station after a long trip fromPicton was amazing. Thank you so very much. Would certainly recommend people to stay when this service is on offer.
2023 年 4 月入住 1 晚
Bik 于 2023年04月26日 的回复
Many thanks Janelle, hopefully see you again sometime

8/10 还可以

Ingrid

与家人出行, 带宠物出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location.
2023 年 4 月入住 1 晚
Bik 于 2023年04月27日 的回复
Many thanks, hopefully see you again sometime

8/10 还可以

Laraine

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dog was welcome
2023 年 4 月入住 1 晚
Bik 于 2023年04月26日 的回复
Many thanks, see you again sometime

8/10 还可以

Rosalind

2023 年 4 月入住 3 晚

10/10 超赞

Micheal

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

10/10 超赞

Sandra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Motel &Hostess
Great Hostess welcoming, friendly and helpful. Perfect location for Lincoln street - shops, takeaways and pubs - we enjoyed the evening meals at Woodstock bar and eatery. Going on the Coastal pacific or trans alpine trains just ask and the hostess will arrange to take you to the station. Wanting to go into Christchurch pick up the bus on lincoln rd $2.10 per person return within 2hrs over 2hrs in city pay again. You can get an all day bus pass for$5 which you can use on all buses!
2023 年 3 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚

4/10 很差

Lisa

与家人出行
不满意：住宿条件和设施
Units need maintenance
2023 年 3 月入住 3 晚

8/10 还可以

JOHN

与配偶出行
满意：清洁度
ok
2023 年 3 月入住 1 晚

8/10 还可以

Chang

满意：服务设施，清洁度
Location is great with plenty of parking around.
2023 年 2 月入住 2 晚