Charleston Citadel Mall Hotels

"The door seal to our room was missing you could see "

" Clean"

"Clean rooms "

"This property is way overpriced for the condition. The hotel is old and the bathroom had dirt around the edge of everything. The walls were patched and the vanity light was hung crooked to try to cover it, repairs were done cheaply. What you would expect in an old motel but not $175 per night. The staff on the other hand, was super nice and helpful and friendly. The lady in reception and the maintenance man, were immediately helpful when our room key stopped working. Breakfast was good too and that facility was super bright and clean. Would stay here again being pet friendly and the room itself and bed were clean just old but it probably should be closer to $120 per night."

"The pool is big and nice.Very friendly staff"

"I booked a “non smoking room” and was given a room that smelled like an ashtray. AND the blanket and bedspread both had cigarette burn holes in them. I have stayed at a number of motel 6’s but this one was by far the worst. I emailed the hotel but my email was never responded to. "

"The property was clean. Staff were ultra accommodating! The one bedroom suite was roomy and well appointed. Overall, a great stay! "

"Convenient spot. Pretty nice all in all..."

"Convenient location! No complaints at all!"