Mombasa City Mall Hotels

"Nice location, very clean, great staff."

"Perfect location, amazjng staff, family friendly, special day celebration friendly. We booked this place last minute but it was the best decision we ever made. Will definitely be back next year! "

"Excellent staff and service provided to guests. Near beaches and resorts and very good restaurants"

"Room overlooked the beach, A/C was good, besutiful scenery, great staff, good food!"

"Great, friendly staff"

"Very much they passed all our expectations in every thing, breafast and the restaurant for dinner time, clean room, very friendly staff. Thank you, Ahmed"

"Great stay for the cost"

"We really liked this hotel. The staff was friendly. The breakfast was delicious. The location was nice and quiet, not far from public and private beaches (Nyali and Mombasa beaches.) Shopping was nearby. "

"This is the worst place you will ever visit. Terrible, old, dirty, nothing works and won’t refund. Their whole collection have terrible reviews. Theyhad issues from cold to hot water, flooding and non working amenities. We had to leave the next day as we couldn’t stay one more day. They still charged us alot of money for a physical key that we lost while looking for another hotel then refused to refund close to $700. The manager refuses to respond to Expedia emails for refund. They honestly...

"Nice beach front"

" We enjoyed our stay in Baobab resort hotel. The room were very clean and the staff were very courteous. Its family friendly as your have appartement options. We just wished it was a beach front hotel as stated on the pictures. We will nevertheless recommend it "

"Served for a sleep over but fresh rat droppings in room most worrying!"

"We enjoyed our stay at Bamburi Villas, Divine the manager was ready to help from the time we reached till the time we left. Felt at home. We will be back"

"Beautiful gardens, wonderful staff, but rooms are dilapidated "

"Altogether everything was okay. Though the statys of the washing area was not in good condition. The sink and washing washing machine had mould all over and this makes one doubt the cleanliness of the towels and and beddings washed in it. Considering the size of the property, 15 units of electricity was not enough for 3 nights yet there was 9 of us in the property. Wifi was selective on some phones. Water dispenser was not replenished. You need to consider the size of the family before rationing...

"Host took an hour to arrive to give access to the room. Apartment was filthy. Electricity kept going out so the host would ask the guest to top up. Nothing worked in the apartment and eventually given a refund in darkness. The host is rude, unprofessional lacks respect and part of the decline of Mombasa as a tourist hotspot. Expedia should ban such hosts "

"Booked and paid through expedia, made 9 calls to the host without a response while waiting outside the apartments..An hour later, the host called me to say the apartment was double booked...Taken me a few days for my money to be returned. Expedia should ban such hosts that are fraudulent ...This is typical behaviour of hosts in Mombasa who are ruining the tourism industry in the area.."

"Enjoy the beautiful beaches "

"First it is not a hotel but studios. The amenenities are very old, the wall paper was peeling and the neighbourhood feels very insecure for a woman travelling alone. It is 1 km from the beach. There was a lot of noise in the corridors from the other occupants very early in the morning. Overall not the best option for solo travellers"