茶樹谷旅舍

「When I arrived I was informed my booking had been cancelled, although I had received confirmation from them independently of Wotif. Had to find alternative accommodation.」

「Just loved the property as it was close to the city Room was too small no proper chair to sit on Bathroom not organised Shower curtain filthy grout in the bathroom Not as per my liking Did not meet ant staff so cangt comment」

「My safety was compromised」

「This place was dirty from the front door in. People obviously smoke inside because it stank too. There were discarded clothes at the front door and inside as well. The ‘room’ had sticky linen and it stank of cigarettes too. The toilet, shower and walls all had mould and were dirty, especially the toilet. When I walked down the corridor the kitchen area was filthy and the bar fridge was full of black mould.As well as all that there were a couple having a very loud and violent sounding fight. I...