Hotel Lucerna Ciudad Juarez

Property class: 4.5

Choose dates to view prices

Located close to Hospital de la Mujer and Plaza de las Americas, Hotel Lucerna Ciudad Juarez provides a free breakfast buffet, a terrace and a garden. The on-site restaurant, Acueducto, offers breakfast, brunch, lunch and dinner. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym
The current price is HK$794
HK$955 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, and a view of the outside.

Deluxe Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(46 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room, Balcony

A hotel room with two beds, a balcony, and a city view.

Deluxe Double Room, Balcony

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Lucerna Select, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table with a cake, and a balcony with a city view.

Lucerna Select, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Lucerna Select, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Lucerna Select, 2 Double Beds

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the area

Located in Ciudad Juárez, Hotel Lucerna Ciudad Juarez is in the city centre. Fort Bliss is a notable landmark, and travellers looking to shop may want to visit Cielo Vista Mall and Sunland Park Mall. Looking to enjoy an event or a match? See what's going on at Jaime Canales Lira Stadium or Estadio 20 de Noviembre. Visit our Ciudad Juárez travel guide
Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200

What's nearby

  • A large, multi-tiered auditorium with rows of seats and a stage.
    Paso del Norte Cultural Center
    14 min walk - 1.2 km
  • A cobblestone pathway with red railings, surrounded by trees and leading to a building with a tower.
    Chamizal Federal Public Park
    4 min drive - 2.3 km
  • Plaza de las Americas
    5 min walk - 0.5 km
  • Emotion Casino
    9 min walk - 0.8 km
  • Estadio 20 de Noviembre
    12 min walk - 1.0 km

Getting around

  • El Paso Union Depot
    20 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    23 min drive

Restaurants

  • Sanborns Ciudad Juárez
    2 min walk
  • La Abeja
    7 min walk
  • Crisostomo
    7 min walk
  • Wendy’s
    5 min walk
  • Applebee's
    3 min walk

About this property

Hotel Lucerna Ciudad Juarez

  • Luxury hotel near Plaza de las Americas
  • Located close to Hospital de la Mujer and Jaime Canales Lira Stadium, Hotel Lucerna Ciudad Juarez provides a free breakfast buffet, a terrace and a garden. The on-site restaurant, Acueducto, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking
    • A local area shuttle, a lift and 1 meeting room
    • A banquet hall, tour/ticket information and a front desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 138 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with shower/bath combinations and hairdryers
    • 32-inch TVs with premium channels
    • Balconies, heating and daily housekeeping

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Frequently asked questions

Does Hotel Lucerna Ciudad Juarez have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on 25 Oct 2026 start from HK$794, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Lucerna Ciudad Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lucerna Ciudad Juarez?

Self-parking is free at this property.

What time is check-in at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Lucerna Ciudad Juarez?

Checkout is at noon.

Where is Hotel Lucerna Ciudad Juarez located?

Located in the heart of Ciudad Juárez, this luxury hotel is within a 10-minute walk of Hospital de la Mujer and Plaza de las Americas. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Lucerna Ciudad Juarez Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 804 out of 1180 reviews
Rating 8 - Good. 152 out of 1180 reviews
Rating 6 - Okay. 98 out of 1180 reviews
Rating 4 - Poor. 66 out of 1180 reviews
Rating 2 - Terrible. 60 out of 1180 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was incredible
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the staff was amazing.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff specially the girl at reception was awesome she upgraded my room I believe her name is Paola
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property is always excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and really made the experience luxurious
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only giving 4 stars because the room was very hot and adjusting temperature was a bit confusing and didn’t work well for me, it was very hot in my room but other than that I love the hotel nice clean and friendly staffing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome nice and quiet place, good breakfast and everything close to this location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,excellent service, nice rooms and complementary breakfast! Our new favorite hotel in Juarez!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff but one Monique i think her name is. Everyone else was really nice to us made us feel very special. Loved Hugo and Oscar great customer service thank you will be back
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Good hotel .nice customer service. Buen hotel .buen servicio al cliente. Nice restaurant environment. Buen restaurant. Agradable ambiente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the breakfast was amazing
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 3 day, 2 night stay and it was such a lovely time. Our room was nice and clean, staff is super friendly and the our pool view was so nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

The staff were attentive and friendly. The room was clean and comfy
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff went out of their way to make us feel comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff was excellent. Comparable to a nice Hilton or Marriott. I short great - very quiet and darkening curtains. Highly recommend.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service room was clean all went as planned.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay at Lucerna. It is clean, affordable, staff is super hospitable! The breakfast at the restaurant in not included but it's a discounted rate and it is DELICIOUS, we also had wings and fries from there which were also great. Drinks at the bar are made to order, fresh! The breakfast included in your stay is on the 6th floor, it is limited but it also very delicious and serves is good. They also have a happy hour on the 6th floor which is very enjoyable ! The pool area and pool could be a little cleaner but it was also nice. They also provide transport to consulate appointments. Ivan is a staff member and he was awesome, he was a serve at HH, bellhop, driver all the things! The server in the evening time I forgot his name but he was also ver accommodating! Very safe, stores are walking distance, secure parking available if needed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent pool
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good end clean
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff specially the girl at reception was awesome she upgraded my room I believe her name is Paola
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good and seemed secure. One of the beds in the room had hairs (not mine) all over. Bathroom shower needed repair, tub faucet was barely hanging on. Annoying beeping sound when shower on. Sink sprayed everywhere when you turned on, causing water to flood the counter and drip to the floor. Only one working elevator so often had to wait if someone was using it. Max capacity of 5 ppl in elevator. AC took long to cool - room was very hot at first and you have to leave the key to make sure it doesn’t turn off when you’re away. Never reached set point. Tv was hard to work and volume only worked from the tv not remote. Staff wasn’t rude but not friendly upon check in. I asked about extending our stay and was told I needed to ask when I checked out. I had to ask the restaurant about the breakfast buffet process and hours. Waiters were very nice and attentive, the most helpful and friendly staff were the waiters. Expected more for the price and level of hotel- supposed to be 4 stars. Glad I didn’t extend my stay, went accross the street to iStay- although more dated rooms, they were friendlier, cleaner more amenities and better proximity to stores without crossing the busy street.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente buffet
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff especially the girls in the reception
Stayed 1 night in Sep 2026