Castles in Civraisien en Poitou

"Chambre non étanche aux bruits extérieurs. Etablissement à proximité d'une route très fréquentée. Nous avons passé une très mauvaise nuit. Points positifs, literie et salle de bain propres et petit déjeuner simple mais complet. Les chambres sont censées être non fumeur mais nous avons été accueillis par une odeur de tabac froid "

"Great stay"

"The parking wasn't available, even though I had asked for a reservation, I could not have access as I arrived after 18h and the reception desk was closed. I had no help from the call center, nor by email, phone or chat. The reception desk was always closed. The swimming pool was closed also, the water was cold and and the heat system seemed broken long time ago. I'll never come back here. Very poor attention to customers. "

"Good central location near historic sights and restaurants. Attentive staff"

"Yes"

"Reception is plush but rooms are sparse. The heating didnt work and it was minus 4 outside. I had to go to reception several times before they would help and the staff were hostile. They said there was nothing they could do..even the manager. The maintenance man who was nice eventually brought us a portable heater. Breakfast was average. They wouldnt even refund for the stress caused. Dark carpark. Avoid this place"

"Room spacious and clean. Very dog friendly. No extra charge and was welcome at breakfast "

"Somewhat brusque check in but all other staff could not do enough for you including the lovely lady on breakfast who was kind enough to sit us in the bar and get us a coffee when we explained we didn't want a full breakfast despite being rushed off her feet. There is a pizza vending machine in the carpark which actually is not bad."

"This is in an industrial area of the city. The staff were friendly and helpful and the room was clean. The pool was nice but looks a lot bigger in the pictures. It was fairly easy to find but it did feel like it was at the back of an industrial estate. That being said it was easy to access somewhere to eat and worked fine for us for one night."