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关于贝斯特韦斯特普拉斯鲍曼维尔酒店的点评

2.5 out of 5
贝斯特韦斯特普拉斯鲍曼维尔酒店
160 Liberty Street S, Clarington, ON

点评

8.2

很好

10 分 - 超赞。347 条好评，共有 811 条点评" "
8 分 - 还可以。303 条好评，共有 811 条点评" "
6 分 - 一般。85 条好评，共有 811 条点评" "
4 分 - 很差。41 条好评，共有 811 条点评" "
2 分 - 糟糕。35 条好评，共有 811 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Lorie

与配偶出行
There were children staying on our floor and they ran through the halls screaming at the top of their lungs….630 pm AND 630 am…we were NOT impressed!
2024 年 5 月入住 1 晚

10/10 超赞

Patrice

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly. Location is clean and well taken care of but close to highway and a bit noisy. Breakfast’was great with a staff member cooking omelette.
2024 年 5 月入住 1 晚

6/10 一般

Carrie

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
It’s not overly nice. Found the price very high for the look of the room and the place overall.
2024 年 5 月入住 1 晚

10/10 超赞

Benny

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The most comfy bed ever. A bit noisy from all the traffic on 401.
2024 年 5 月入住 1 晚

10/10 超赞

Tammy，Belleville

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I found Cathy (cleaning staff) to be particularly personable & very professional. All of the staff that I dealt with were knowledgeable, professional & made me feel welcome. My favourite thing is the enclosed garden/doggy area. That’s a very special touch for those of us who love our pets. I look forward to staying here again soon.
2024 年 4 月入住 7 晚
el 于 2024年05月2日 的回复
Thanks for staying with us.

10/10 超赞

Jacob

与家人及幼儿出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The pool was clean and tidy, the shower area was clean and accessible.
2024 年 4 月入住 1 晚
el 于 2024年05月2日 的回复
Thanks for staying with us.

8/10 还可以

Catherine

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Too bad the elevator broke and I could not get to my 3rd floor handicapped room. The staff member on duty was terrific tho, found me a new first floor room.
2024 年 4 月入住 4 晚
el 于 2024年05月2日 的回复
Thanks for staying with us.

8/10 还可以

Sonia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Aucun
2024 年 4 月入住 1 晚
el 于 2024年04月18日 的回复
Thanks for staying with us.

8/10 还可以

Ryan

满意：员工和服务，清洁度
For an older location it was actually still in decent shape. I enjoyed my stay. The shower was good pressure and hot
2024 年 4 月入住 1 晚
el 于 2024年04月15日 的回复
Thank you for staying with us.

8/10 还可以

Harvie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient, coffee machine availability. Was surprised that Monday’s reservation bill was $30 more than what I booked the previous day, but I was way too tired when I checked in to question it.
2024 年 4 月入住 1 晚

8/10 还可以

Rachelle

2024 年 3 月入住 2 晚
el 于 2024年05月2日 的回复
Thanks for staying with us.

10/10 超赞

Ronald

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The receptionist was very pleasant and helpful. She made us feel welcomed. The end tables beside the bed show signs of wear and tear . The rug appeared to be old and outdated.
2024 年 3 月入住 1 晚
el 于 2024年04月15日 的回复
Thank you for staying with us.

10/10 超赞

Michelle

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay at Best Western Plus in Bowmanville. The staff was super friendly.
el 于 2024年04月15日 的回复
Thank you for staying with us.

4/10 很差

STEPHANIE

与家人出行, 带宠物出行
不满意：员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚
el 于 2024年04月15日 的回复
Thank you for staying with us.

4/10 很差

Janet

满意：员工和服务，清洁度
不满意：住宿条件和设施
Bed needed to be replaced. Halls smelled musty, but room was fine. Hotel was clean. No one at desk when I was checking out, so couldn’t get my bill.
2024 年 3 月入住 1 晚
el 于 2024年04月15日 的回复
Thank you for staying with us.

10/10 超赞

Chantal

与家人及幼儿出行
满意：服务设施，清洁度
Everything updated in side, great breakfast
2024 年 3 月入住 1 晚
el 于 2024年04月15日 的回复
Thank you for staying with us.

2/10 糟糕

Gary

2024 年 3 月入住 1 晚
el 于 2024年04月15日 的回复
Thank you for staying with us.

8/10 还可以

Ron

满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
The clock in the room was non functional and the door to the closet was completely of it's tracks and difficult to open and close.
2024 年 3 月入住 1 晚
el 于 2024年04月15日 的回复
Thank you for staying with us.

8/10 还可以

Blaine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in friendly staff nice comfortable room
2024 年 3 月入住 1 晚
el 于 2024年04月15日 的回复
Thank you for staying with us.

8/10 还可以

Julie

与家人及幼儿出行
满意：服务设施，员工和服务
Right off 401. Great breakfast.
2024 年 3 月入住 1 晚
el 于 2024年04月15日 的回复
Thank you for staying with us.

10/10 超赞

Jawdat

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Dimitri，North York

满意：清洁度、员工和服务、住宿条件和设施
Great place
2024 年 1 月入住 1 晚

10/10 超赞

Arlene

2024 年 1 月入住 2 晚

4/10 很差

真实旅客

与家人出行
满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
Everything was broken..
Booked in for a hockey tournament. Fitness room and pool were closed for the entire stay. Elevator was broken for last two days of our stay, so we had to haul hockey gear and suitcases down 4 flights of stairs. Staff was friendly, but when everything's broken, it doesn't matter.
2024 年 1 月入住 4 晚

8/10 还可以

Janet

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were only there to sleep for 2 night. There were facilities available to be used but we were out and about the whole time. I did not enjoy the breakfast.
2024 年 1 月入住 2 晚

10/10 超赞

Jack

2023 年 12 月入住 1 晚

10/10 超赞

Hannah

2023 年 12 月入住 1 晚

10/10 超赞

Linden

商务旅客
2023 年 12 月入住 1 晚

10/10 超赞

CHENYANG

2023 年 12 月入住 1 晚

2/10 糟糕

Dan，Collingwood

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I booked a standard room and got an accessible room with no bathtub. The rate was also more than I thought I booked it for.
2023 年 12 月入住 1 晚

10/10 超赞

Sophie

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Bonne hôtel
2023 年 12 月入住 1 晚

4/10 很差

Kirsten

与家人及幼儿出行
满意：服务设施，员工和服务
不满意：住宿条件和设施，清洁度
My initial room absolutely stunk of smoke. I requested to change. So they happily moved me and were very pleasant with me. However, the tub in my 2nd room wouldn’t drain and the faucet is continuously leaking.
2023 年 12 月入住 1 晚

10/10 超赞

Roger

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice but looking little older in stairs area
2023 年 11 月入住 1 晚

10/10 超赞

Erin

2023 年 11 月入住 1 晚

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed here on a number f occasions in the past few years. We like the location, the staff and the rooms. Whenever we stay in Bowmanville, we sty at at the BEST Western.
2023 年 10 月入住 1 晚
el 于 2023年11月7日 的回复
Thank you for staying with us, and for sharing your experience, we appreciate it. We hope to see you again soon.

10/10 超赞

Medi

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 5 晚
el 于 2023年11月1日 的回复
Thank you for styaing with us.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
beds were comfortable everything was clean - great
2023 年 10 月入住 1 晚
el 于 2023年11月1日 的回复
Thank you for staying with us. We hope to see you again.

8/10 还可以

Gerry

2023 年 10 月入住 1 晚
EL 于 2023年10月26日 的回复
Thank you for staying with us.

6/10 一般

Barry D

满意：员工和服务，清洁度
Poor resolution on TV screen
2023 年 10 月入住 1 晚
EL 于 2023年10月26日 的回复
Thank you for staying with us.

8/10 还可以

Jason

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
el 于 2023年10月26日 的回复
Thank you for staying with us.

4/10 很差

Douglas

满意：清洁度
This may not be the properties fault, but when we got there we were charged an additional $17-18 in local fees. When booking through Expedia these fees are not included. If we had booked through the Best Western site, they would have been included. The staff member was very abrasive and non-sympathetic about describing why the additional fee was required. Also, we booked a room for 5 people. We didn't have enough towels or cups in the room and had to request more. They provided 2 coffee servings, one decaf and one regular. Yes, you can ask for more stuff, but it just seemed a bit like they were trying to minimize expenses, rather than making things convenient for their guests. The weekend breakfast was good, and the breakfast staff friendly. The hotel was clean. The pool was quite nice.
2023 年 10 月入住 2 晚
el 于 2023年10月12日 的回复
Thank you for staying with us.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope you will consider staying with us again so we can have another chance to provide you with a superior experience.

2/10 糟糕

Oudit

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Trash is better than this
Room felt like a dungeon. Not hot water. Tv didn’t work. Tried to over charge me for smoking in a room that has strong smoke scent upon checking in. Extremely poor management with no skill in how to develop employees. Employee must be thinking” I don’t want to go to work at this place and I don’t enjoy my job” over heard them saying this. Hooker scam running on 1st floor. Drug dealers in and out side door. This place is a s show. Stay and you’ll see
2023 年 5 月入住 2 晚
el 于 2023年10月12日 的回复
Thank you for staying with us.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4/10 很差

Glenn

2023 年 10 月入住 1 晚
el 于 2023年11月1日 的回复
Thank you for staying with us.

10/10 超赞

Joan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pleasant helpful staff. Great cooked breakfast. Comfortable room. Location close to 401. Older building but nicely upgraded. Lovely impressionistic pictures that are bright and cheerful.
2023 年 10 月入住 1 晚
el 于 2023年10月12日 的回复
Thank you for staying with us, and for the feedback. We hope to see you again.

8/10 还可以

Marc

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
el 于 2023年10月12日 的回复
Thank you for staying with us, and for the feedback. We hope to see you again.

6/10 一般

Stephane，LAVAL

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施
This site is getting old. We see it by the ceramic tiles and the grout falling apart. Carpet in my bedroom was smelling bad. The curtain system is not efficient and we see light all around. Small size of bathroom is from another time. It's time for an overall of this place. However, the breakfast amazed me. The high tech coffee machine with all the choices (Latte...cappuccino, american, expresso,...) this was my best moment of the day. The breakfast menu was very impressive with the omelettes fresh made at your taste, same for the eggs. Two waffle machines with tasty doe mix and a very smiling personnel serving you and helping you all the time. Place was very clean with all the flat screen TV (4) giving you the news, weather and so on. This moment was really appreciated.
2023 年 9 月入住 1 晚
el 于 2023年10月4日 的回复
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again

10/10 超赞

Ross

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy access to Hwy 401. Please consider putting the TV cable box on the right ide of the TV. The TV power is on the lower right side of the screen. It makes sense that the cable box is right beside it for changing channels.
2023 年 9 月入住 1 晚
el 于 2023年10月4日 的回复
Thank you for staying with us, and for your feedback.We will pass your comments to the right department.We hope to see you back on your future travels.

8/10 还可以

Yang Cheng

与家人出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
Check in staff is not nice
2023 年 9 月入住 1 晚
el 于 2023年10月4日 的回复
Thank you for staying with us.

8/10 还可以

Robyn，Rouyn-Noranda

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We used the pool with the kids and it was fun. The breakfast was great with the made to order eggs. Great personal touch we appreciated.
2023 年 9 月入住 1 晚
el 于 2023年10月4日 的回复
Thank you for staying with us, we hope to see you again!

8/10 还可以

Barbara

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was conveniently located off the highway and close to the meeting I was attending. It was clean and the breakfast provided was good
2023 年 9 月入住 1 晚
el 于 2023年10月4日 的回复
Thank you for staying with us, we hope to see you again!