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关于克拉克斯希尔顿花园酒店的点评

3 out of 5
克拉克斯希尔顿花园酒店
290 Alfred Thun Road, Clarksville, TN

点评

8.2

很好

10 分 - 超赞。332 条好评，共有 727 条点评" "
8 分 - 还可以。223 条好评，共有 727 条点评" "
6 分 - 一般。79 条好评，共有 727 条点评" "
4 分 - 很差。55 条好评，共有 727 条点评" "
2 分 - 糟糕。38 条好评，共有 727 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

8.4/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

Steve

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just one night here on a business trip. I tow a trailer and the parking lot was large and easy for me. The hotel has everything you need to not have to leave. the rooms were quiet and clean and the staff was helpful.
2024 年 4 月入住 1 晚

10/10 超赞

Shayla

与配偶出行
满意：服务设施
Good hospitality‼️‼️
2024 年 5 月入住 1 晚

4/10 很差

Thomas

与配偶出行
不满意：清洁度
We stayed in room 519. The bath room was terrible. Shower stall was a disaster. A large crack in and corrupted surface on the shower base, no towel rack and a sticky bath room floor. We didn’t take a shower. Also this is the first Hilton to ever charge for breakfast and we have stayed at many Hilton properties. I am a Hilton Honors Member. Overall everything else was OK but the property is showing some ware.
2024 年 5 月入住 1 晚

10/10 超赞

ANTHONY

2024 年 4 月入住 1 晚

4/10 很差

Marcy

与配偶出行
不满意：住宿条件和设施
Ceiling had a huge crack in our room. TV didn’t work. Bartender was nice
2024 年 4 月入住 1 晚

10/10 超赞

Sherry

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location and friendly atmosphere
2024 年 4 月入住 1 晚

10/10 超赞

Tina

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
This my fourth stay at Hilton Garden Inn in Clarksville, Tennessee. Won’t stay anywhere else. Great hotel!
2024 年 4 月入住 1 晚

6/10 一般

Miriam

与家人出行
满意：员工和服务
不满意：住宿条件和设施
Staff was super friendly . Room had no phone so we couldn’t call down to the front desk to let them know there was no iron and that the cover for the bathroom ceiling light was sitting on the refrigerator area . I assume they were going to change the bulb and forgot to put it back on. Room was very sub par . It just wasn’t for me .
2024 年 4 月入住 1 晚

8/10 还可以

James

2024 年 4 月入住 1 晚

4/10 很差

Diane

2024 年 4 月入住 1 晚

2/10 糟糕

Nate

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was by far the most unclean, broken hotel I have been in in a very long time. My room was not cleaned; dirty floors, fecal stains in the bathroom, a broken mirror, a broken HVAC system, mold in several places, cracks in the ceiling, lights that would arc when you turned them on. The ceilings have leaks and stains, the carpet in the hallways wreaked of mildew. When I asked for a different room because of its poor condition, I was told that it was not possible even though the parking lot was half empty all week. The rest of the people who attended the conference in the hotel that week also remarked how it was one of the worst they had stayed in. There were crosses in front egress and people trying to see if vehicles were unlocked. Quite frankly, all in all, the worst travel experience of my life and I am of the opinion that it should be closed. Should anyone wish to contest this;I have taken photo and video evidence of the poor conditions, as well as written correspondence with several people showing all of this to be true.
2024 年 4 月入住 4 晚

4/10 很差

Gilbert

满意：员工和服务
不满意：住宿条件和设施，清洁度
Way over priced for the cleanliness and condition.
2024 年 3 月入住 1 晚

2/10 糟糕

Jay

不满意：住宿条件和设施
Booked 2 beds, told I get one, that's all they have. Get to my room someone else is staying there and I walked in on him. Then they give me a room with 2 beds, wonder where that came from all of a sudden? In the morning realized no shower curtain, I'm trying to call the front desk, no cord going to the phone.
2024 年 3 月入住 1 晚

2/10 糟糕

Dale

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚

2/10 糟糕

Macail

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Thomas J

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great experience
2024 年 2 月入住 1 晚

4/10 很差

Joshua

满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
The floor i was on there was a broken pipe in the space between floors in the always that was leaking and running down and as soon as you walked out of the elevators all you did was smell mold
2024 年 2 月入住 3 晚

4/10 很差

Jim

与家人出行
不满意：客房舒适度，住宿条件和设施
Never again
Checked in. NO WATER IN THE HOTEL. Had to ask for bottle water to brush our teeth. Then when the water came on, the shower leaked, spraying water on the floor. The shower door would not move. The door wouldn't larch unless it was slammed.
2024 年 2 月入住 1 晚

6/10 一般

Jason

与配偶出行
满意：服务设施
不满意：住宿条件和设施
I rented a hot tub room and the hot tub had no hot water. I informed the desk manager and he said that he would call me maintenance but they never showed up. I asked if they could discount my room and they said that they would but I have to go through Expedia since I booked through you. The staff was very nice and willing to help discount my room. However, they said that you have to initiate that on your end because of a third party booking.
2024 年 2 月入住 2 晚

4/10 很差

Steven

与家人出行, 带宠物出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Fridge in room didn't work, room was in need of upgrade - worn furniture and pretty old shower. Bar had apparently lost their liqour license ages ago (according to the staff) so they had limited bar service.
2024 年 1 月入住 1 晚

10/10 超赞

Benoit

满意：清洁度、员工和服务、住宿条件和设施
Great location for us. Good amunities, clean and not far from the city.

8/10 还可以

NaTanya

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

David

满意：住宿条件和设施，清洁度
Happy
2023 年 12 月入住 2 晚

6/10 一般

Kalyn

满意：员工和服务
不满意：清洁度
2023 年 12 月入住 1 晚

2/10 糟糕

Catherine

2023 年 12 月入住 1 晚

8/10 还可以

Mark

2023 年 12 月入住 1 晚

4/10 很差

Jeff

与家人出行
不满意：住宿条件和设施，清洁度
Disappointed
The room was in serious need of a complete renovation. They charged us $75 pet fee instead of the advertised $50.
2023 年 12 月入住 1 晚

10/10 超赞

mario

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Leslie

与家人及幼儿出行, 带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

Carl

4/10 很差

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We had to wait about 20 minutes for anyone to come to the desk to check us in. The rooms need some updating and didn’t feel very clean.
2023 年 12 月入住 1 晚

4/10 很差

Rebecca

2023 年 12 月入住 1 晚

4/10 很差

Charles

2023 年 12 月入住 1 晚

8/10 还可以

John

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚

10/10 超赞

Gerald

2023 年 12 月入住 1 晚

10/10 超赞

Jason

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff. Shower tub has large crack extending approximately 18 inches out from 2 sides of drain.
2023 年 12 月入住 1 晚

8/10 还可以

Shalanda

与配偶出行
满意：服务设施
The service was great. The room was acceptable. The only issue was the faucet in the shower leaked and was hard to handle the hot water. Other than that, it was a good space.
2023 年 11 月入住 2 晚

8/10 还可以

M.

团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
Very friendly staff. Not very fond if the ripped curtains and rust in bathroom. The water in the shower wasnt as warm as i would liked to have been. But overall one of my better stays in Tennessee.
2023 年 11 月入住 4 晚

10/10 超赞

Robin

2023 年 11 月入住 1 晚

10/10 超赞

Doug

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Michelle

2023 年 11 月入住 2 晚

4/10 很差

John

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Disappointing
The front desk staff and the restaurant staff were very good. Ordered sandwiches upon check in and and they truly hit the spot. Unfortunately, our room was not as expected from a Hilton facility. The entire place requires extra attention from cleaning to paint, and the elevator was not working when we arrived. In addition, the business center was not available due to repairs.
2023 年 10 月入住 1 晚

4/10 很差

James

与家人出行, 带宠物出行
不满意：服务设施
Room’s outdated. Smelled like mildew. My eyes were swollen shut. Only stayed in the room to sleep. Bed hard as a rock. Woke up every morning with a back ache. Shower had no pressure and dripped all the time. I had a jacuzzi in the room and it was completely gross. Tried to clean myself but all I got was scum flakes shooting out of the jet. Reminded me of pealed skin from a sun burn. Now the guy at the front desk was only thing I would say something good. I would not recommend the Hilton in Clarksville TN.
2023 年 10 月入住 3 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall good. What bothered us the most was how Hilton just done what was needed. We just didn’t get that Extra little bit feeling.
2023 年 10 月入住 1 晚

4/10 很差

Latoya

不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

8/10 还可以

Rebecca L

2023 年 10 月入住 1 晚

10/10 超赞

William

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Parking was limited..drove around 3 minute looking for parking..everything else was great
2023 年 10 月入住 1 晚

4/10 很差

John

不满意：住宿条件和设施，清洁度
This property is a DUMP Never again. Dirty; STICKY bathroom floor---mold around tub wrong sized bed; television OLD And, we paid a premium price thinking we were getting quality
2023 年 10 月入住 1 晚

10/10 超赞

Charles

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient for a visit to Clarksville and business with APSU
2023 年 10 月入住 1 晚