2/10 糟糕
Sylvia
2024年05月9日
满意:员工和服务
I did not use the reservation because I didn’t feel safe with the room opening to the outdoors. I didn’t notice that when I booked the stay for May 8/2024. I wasn’t refunded because I didn’t cancel within 24 hours of the reservation. The manager on duty said he would ask the day manager if the 24 hours could be waived. He was very nice and understanding.
I would like to be compensated if not fully then at least half of the charge. The hotel is named Quality Inn Hotel not motel.
Thank you
Sylvia Carruba
Annette.Carruba @gmail.co
Sylvia
2024 年 5 月入住 1 晚